Lightbulbs still not arrived aftyer 11 days - I am disabled and so cannot easilyn access B&Q down the road - woukd give zero stars if I couklds.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered 14 1500mm(5ft) LED Tubes. Good price , quick delivery. Prefer this type of LED Tube, which have fixed contacts - other makes allow the tube to be rotated when in situ, if your not careful... もっと見る
We had been struggling to obtain double ended filament tubes for our under cup'd kitchen lighting. Found them on Lightbulb World at an excellent price. Ordered on line and they arrived. No hassle and... もっと見る
Great quality product, delivered quickly and very well packaged. I have not used Light Bulb World before but they did well and I'd use them again.
企業情報
Light Bulb World について
当該企業による記述
Welcome to the official Trustpilot profile for Light Bulb World
At Lightbulbworld.co.uk we are dedicated to providing superior products, outstanding service, and excellent value.
We have over 37 years of experience in supplying lighting products to both trade and end-user customers.
Understanding every aspect of our products, the UK electrical regulations, and crucially, the varied problems that different installations can present, gave us a great advantage when developing this site.
Lighting is at our core, and we are pleased to bring you the latest in lighting styles and cutting-edge LED technology, whether you are undertaking a whole house residential lighting project, office refurbishment, or perhaps just replacing individual key lighting such as downlights or garden lighting.
Contact our Customer service
Featured Categories
Interior Lighting Exterior Lighting LED Bulbs Lighting Controls Accessories Commercial Lighting連絡先
Unit 34 Chess Business Park, Moor Road, HP5 1SD, Chesham, 英国
- 0345 683 0501
- orders@lightbulbworld.co.uk
- www.lightbulbworld.co.uk
3.9
ほぼ満足
413件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
Easy to order, good delivery time. The bulbs are great & serve the purpose required for.
2024年4月11日
Light Bulb World からの回答
Thanks Sara
Light bulbs
The light bulbs arrived very quickly, soon after I ordered them and they were carefully packed to avoid damage.
2024年1月15日
Light Bulb World からの回答
Many thanks Sally!
the item was advertised as in stock…
the item was advertised as in stock when purchased but informed after payment they did not have stock still awaiting for the items i have paid for a week later
2024年1月3日
Light Bulb World からの回答
Hello Steve,
We did have stock of this item but not in the quantity that you ordered which is why the website stated in stock. Unfortunately, the manufacturer has not yet been able to supply us with additional units and out sales team will be in touch diretcly with you to resolve this.
Product excellent
Product excellent, service and assistance with queries helpful and friendly.
2023年9月13日
Light Bulb World からの回答
Thank you Nigel
Good customer service but packaging and courier poor…
Great prices and good customer service when things go wrong but order was poorly packed and then shipped via DPD so arrived battered and bashed and with 20% of the order smashed. Light Bulb World customer service were very proactive and arranged prompt replacements but considering the delicate nature of the goods they need to pay better attention to their shipment packaging and find a different courier.
2023年8月22日
Light Bulb World からの回答
Many thanks for your review PJ. I'm sorry for the courier damage but glad we were able to rectify the issue for you.
Check if in actually in stock
Delivered with 4 days. The only concern was when I purchased the astro palermo lights the website said that they were in stock. The next day I received an email from Jason Gross saying that the lights were on order as they were not in stock. I checked the website and it still shows that the where in stock. I strongly suggest that you ring to check if they actually have any item in stock before you purchase.
2023年3月29日
自発的なレビュー
Light Bulb World からの回答
Hello David,
Many thanks for your review. The website shows these items in stock with a 3-5 working day lead time as they come direct from stock held by Astro. They are in stock with the manufacturer and arrived to you within the stated lead time on the website.
Astro have hundreds of lines and therefore we are unable to hold stock of the lines simply due to the space that would be needed to house them. This is why many decorative lighting companies such as Astro offer a fast despatch as well as access for sellers such as ourselves to be able to see their live stock numbers.
No envían pedidos ni hacen devolucion
Hice un pedido en la web Española , no tenían en almacén el pedido , lo cancelan , y no contestan ni hacen la devolución del importe. Esta página es un timo.
2020年10月20日
自発的なレビュー
Light Bulb World からの回答
Hola,
Muchas gracias por tu revisión. No tenemos un sitio web en español y no enviamos a España. Si ha realizado un pedido a través de este sitio web, contáctenos directamente a través del formulario de contacto en el sitio web y estaremos encantados de analizar su pedido fallido y reembolsarlo.
Atentamente,
Mate
______________________________________
Hello,
Many thanks for your review. We do not have a spanish website and do not ship to Spain. If you have made an order through this website, please contact us directly through the contact form on the website and we will be happy to look into your failed order and refund.
Kind regards,
Matt
A very quick response to my email…
A very quick response to my email regarding a replacement diffuser. Julian was so helpful and arranged for the item to be sent by the manfacturer for onward delivery.
Great customer service and thank you.
2018年6月4日
自発的なレビュー
Two orders
Two orders, both for items not in stock, both arrived within one week of order. Fair price and fast turnaround, what more can I say.
2018年5月16日
自発的なレビュー
Best price I found
Best price I found, order came within a week. Box was very well packaged. Gorgeous lights!
2018年5月3日
自発的なレビュー
Lights arrived on-time in good…
Lights arrived on-time in good packaging and as described.
2018年4月9日
自発的なレビュー
excellent
At first disappointed as I ordered for next day delivery and not in stock. I received an email advising me of this and offer deliver in 3-5 days or a refund. I gave a date when I wanted delivery. Delivered when I requested, well packaged and fully informed of delivery times.
The light itself is great, put up straight away and looks great, just as described and saved £59 from price in local shop. Would certainly but from here again.
2018年3月17日
自発的なレビュー
excellent service
2018年3月16日
自発的なレビュー
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