The curtains I ordered never arrived. Contact with the company a complete waste of time. Reported them to trading standards via citizens advice. Why is this website still up?
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My daughter ordered a duvet months ago which has not arrived. She has emailed Linen Fields but no response. Highly unprofessional way to run a business.
Waited over 2 weeks for order to be delivered, chased via email repeatedly without receiving any response, then chased via phone leaving a voicemail as no answer which then finally produced a call bac... もっと見る
Ordering process was very easy & clear. Good multi buy discount, we bought four. The colour match of Kelmscott cushions is perfect with our kitchen curtains. Delivery tracking could have been a bit mo... もっと見る
企業情報
当該企業による記述
LinenFields is a family business who specialise in on-line direct retail sales. The company is managed by four members of the family who between them have over 40 years experience within the linen trade. We are specialists in Duvets, Quilts, Pillows, ...
連絡先
High East Street 34, DT1 1HA, Dorchester, 英国
- 01202 937549
- admin@linenfields.co.uk
- www.linenfields.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sumptuous cotton bedding
Great bed linen, competitive price and prompt delivery. Very pleased.
Very good service
I was very pleased with the Toille de…
I was very pleased with the Toille de Joue bedspreads and cushions I purchased they arrived much quicker than I expected and I turned two of the bedspreads into lovely thick curtains so the whole room is now marching.
Christine
Overseas Customer, Poor Service
My order was cancelled by you because you said my card payment could not be verified. I find that rather curious, since my bank had approved the charge. OK so my bank is in the United States but that is not the point. Clearly your systems fail to cater for overseas customers and that's why I give a Bad rating. If you won't do business with customers like me you must expect this.

Linenfields からの回答
Excellent delivery service
Excellent delivery service, superb quality merchandise.Would throughly recommend Linenfields.
Williams and Morris curtains
The curtains were very well made, my only criticism is that the linings could have been heavier!! As I had to add an additional loose lining to them! Otherwise very good!
Took too long but very pleased with my seat pads.
My seat pads took 6 weeks to arrive. I enquired into the delay after 3 weeks and was told it was a special order and there had been delay due to a Covid 19 outbreak at the factory.
I emailed several more times and always received a prompt and friendly reply and I know every effort was made to get my order completed. I now have the seat pads and am very pleased with them. The comment I would make is that it would have been really helpful to me if I had been contacted to let me know that there was going to be a delay and to be given an approximate delivery date.
Exceptional quality and style at a very…
Exceptional quality and style at a very good price
My mistake with order but was remedied…
My mistake with order but was remedied immediately and have now been informed will receive correct order tomorrow excelkent
Good product, minimal communication
Product was very good and exactly what I'd ordered and I was very happy with it. It didn't arrive as quickly as I expected (that's ok - I wasn't in a hurry) and I did not receive an e-mail to inform me when to expect it. Hence 4 stars this time.
Good quality linen
I was nervous after ordering with this firm. They were cited as not a legitimate company, as slow, as poor communicators. I looked up the company on the internet and it is a small firm of 5 staff. So I overreacted and sent them an email with my law credentials. In the end I needed an order change before dispatch, which was responded to and performed. The items sent were of high quality, the delivery took 9 days - but that's fine. Linen is rarely a crisis. So, from my experience, I would order with the firm a second time - only I'll be less of an paranoid loser the next time around. They were also highly competative on price.
Here is my complain
Here is my complain, You'd better not ask me about stars....Lewis is trying to solve this problem since January! Please reimburse me if you cannot send me these sheets!
You will find my order below and the delivery I received as an attachment. First the address is false and the driver left the package at a relay point.
In this package there are:
Sheridan Sale 500 Thread Count Cotton Sateen Silver Fitted Sheets
- Sheridan Fitted Sheets Size: King 152cm x 203cm x.. (sku:SK65FP531) 500TC Silver 1 £45.00
Sheridan Sale 500 Thread Count Cotton Sateen Silver Flat Sheets
- Sheridan Flat Sheets Size: King 285cm x 260cm (sku:SK65LE531) 500TC Silver 1 £51.00
-Sheridan Sale 500 Thread Count Cotton Sateen Silver Pillowcases
- Sheridan 500 Count Pillowcase Size/Product Option: European Pillowcase .. (sku:SK65PY531) 500TC Silver 2 £17.40 £34.80
- Sheridan 500 Count Pillowcase Size/Product Option: European Pillowcase .. (sku:SK65PY003 ) 500TC Snow White 2 £17.40 £34.80
I havn't received:
Sheridan Sale 500 Thread Count Cotton Sateen Snow White Fitted Sheets
- Sheridan Fitted Sheets Size: King 152cm x 203cm x.. (sku:SK65FP003) 500TC Snow White 1 £45.00
Sheridan Sale 500 Thread Count Cotton Sateen Snow White Flat Sheets
- Sheridan Flat Sheets Size: King 285cm x 260cm (sku:SK65LE003) 500TC Snow White 1 £51.00
Please check if these two sheets are to be sent in another package ; if not you should reimburse me the amount I paid as shown in the order.

Linenfields からの回答
Perfect olive leaf oil cloth
Perfect olive leaf oil cloth. Just as advertised and prompt customer service. Would recommend.
Beware!
Beware you will not receive item unless you do a chargeback.
Company Didn’t sent item. After a month, I tried calling (no answer) and emailed twice (no response).
After 6 weeks I did a charge back on my credit card (luckily I paid with a credit card). A week later I received item, I also received emails from them asking to reverse the charge back. I ignored the emails like they did to me, the bank said if I receive item they will automatically return money to them after a month.
I think if I didn’t do a charge back I wouldn’t have got item or my money back. Be careful ordering from this company.
The item was good quality.

Linenfields からの回答
Would order again
Great quality product, would use again. Great customer service when I queried delay in delivery. Only reason I didn't give 5 stars was that delivery took 4 weeks, but due to Covid & orders backlog at beginning of Jan to be expected for a quality custom-made product.

Linenfields からの回答
Strawberry Thief Crimson Seat Cushions
I ordered the cushions at the same time as another item in two separate orders. The second order arrived first and promptly. I had to chase the progress of the second order which proved to be a manufacturer issue. To be fair the replies were both prompt and helpful but I think the company should have contacted me not the other way round.
That apart the cushions have now arrived and are first class quality.
Would I deal with the company again- without a doubt?
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