Dylan was very considerate, in what for me, was a very difficult telephone conversation. He discussed my situation thoroughly, in order that an affordable solution could be reached. Throughout, he to... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
i didn’t get his name who i spoke to but he was absolutely brilliant with me, answered all the questions i had and also sorted out a very good plan for myself. couldn’t have wished for anyone better t... もっと見る
企業が回答しました
On contacting Link i had the pleasure of talking to Emma. I have been through a lot lately and Emma took the time to ask me about my wellbeing somthing that is very rare in people now days. We the... もっと見る
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Scammers. I was a victim of identity fraud many years ago and they are trying to force me to pay a "debt" for a credit card obtained by the fraudster which is 23 years old. They are threatening to t... もっと見る
企業が回答しました
企業情報
Link Financial Outsourcing について
当該企業による記述
Link Financial Outsourcing is one of the best-established credit management companies in the UK.
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
連絡先
4.1
ほぼ満足
1382件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 95％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Link Financial Outsourcing からの回答
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Link Financial Outsourcing からの回答
We are sorry to hear that you have continued to experience difficulties in communicating with us. We have sent you a separate request on your previous review to ask for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Lovely lady Jo
Lovely lady Jo. Helpful kind and patient ahe made the difference it's nit easy talking money but she kept me calm and her tone was very timid and non judgemental
2026年4月17日
自発的なレビュー
Link Financial Outsourcing からの回答
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Poor communication and holding overpayment
My account is currently in credit due to an overpayment, yet despite this, I have received no communication or resolution from them. I have made multiple attempts to contact them via both phone and email, but have had no response whatsoever.
It’s extremely frustrating that a company can hold a customer’s money without any urgency or transparency in resolving the issue. At the very least, I would expect acknowledgment and a clear timeline for returning the overpaid funds.
This lack of communication and customer care is unacceptable. I would not recommend based on my experience.
2026年4月17日
自発的なレビュー
Link Financial Outsourcing からの回答
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
do not answer phone or return calls
do not answer phone or return calls , terrible company to deal with.
2026年4月17日
自発的なレビュー
Link Financial Outsourcing からの回答
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Link financial are a con company that…
Link financial are a con company that go around ripping people off. Beware of this company and avoid at all costs.
2026年4月15日
自発的なレビュー
Link Financial Outsourcing からの回答
Thank you for taking the time to share your feedback. We would welcome the opportunity to understand your concerns and address them fully.
A separate request for additional information has been sent to you. Once we receive this, we will be able to contact you to discuss the matter in more detail and work towards a suitable resolution.
Awful
Awful
Constant calls, despite many emails
I have a sick child in hospital. Yet they are still bombarding me with calls
I will be taking this further. Clearly all the good reviews are fake
2026年4月14日
自発的なレビュー
Link Financial Outsourcing からの回答
Thank you for letting us know, and we’re really sorry to hear that your child is unwell.
We understand you’ve had difficulty getting through to us, and we appreciate you taking the time to tell us. We’ve sent a separate request for some more information, and we’d be grateful if you could share those details so we can look into what happened, address your concerns properly, and pause any further calls to you for now.
Thank you again for your feedback. Please be assured that we take your concerns seriously.
Awful
I have contacted Link Financial three times since February about paying my balance in full (currently paying by direct debit every month) and as of yet have not replied. I then raised an official complaint which I have also not had a response to. It seems that Link have no interest in actually receiving payment for this debt. Next step Ombudsman. Absolutely awful customer service - it shouldn’t be this difficult.
2026年4月12日
自発的なレビュー
Link Financial Outsourcing からの回答
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Great customer service
The lady who called me was very polite and helpful. Thank you for all of your assistance I really do appreciate it. Pay rise or promotion me thinks.
2026年4月11日
自発的なレビュー
Link Financial Outsourcing からの回答
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
No response to formal complaint, breach of FCA Rules
Issued me with a default notice for a debt they bought. I met the terms of the notice, but Link claim I didn't and now won't respond to emails including a formal complaint. They've breached DISP 1.4.1 by failing to acknowledge my complaint within five working days and not treating me fairly. Their claim against me is false and deliberately misleading and I'll contest any attempt they make to register a default against me.
2026年4月1日
自発的なレビュー
Link Financial Outsourcing からの回答
Thank you for sharing your feedback with us. Your complaint is currently being investigated and a full response will be provided within the 8 week time frame.
Link Financial Outsourcing からの回答
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
The person l spoke to was very polite
The person l spoke to was very polite, professionally helped me through my query
2026年4月10日
自発的なレビュー
Link Financial Outsourcing からの回答
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
The person I spoke to was incredibly…
The person I spoke to was incredibly helpful polite was able to supply me with the information I required in a very professional manner
2026年4月10日
自発的なレビュー
Link Financial Outsourcing からの回答
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Informative advice
I contacted Link financial to get some advice about a financial matter, I spoke with an advisor called Reece and he was full of advice and helpful information
2026年4月8日
自発的なレビュー
Link Financial Outsourcing からの回答
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
The young lady from Dublin was a…
The young lady from Dublin was a superstar,,so helpful,so caring. What a girl,,100% professional and a joy to speak to!!!! She should be promoted to at least team leader as was so good at her job!!!!! Absolutely brilliant and a perfect advert for your company!!!!!!
2026年4月9日
自発的なレビュー
Link Financial Outsourcing からの回答
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Impossible to contact
Impossible to contact. In the last 2 week I’ve sent two emails, both have been unanswered (it’s an urgent query).
I’ve made over 10 calls to their customer service. The line doesn’t connect you, it either gives you the option to make a payment on the IVR or you leave a message / request a call back. I’ve requested multiple call backs and none have been received.
Absolutely shocking service.
2026年4月9日
自発的なレビュー
Link Financial Outsourcing からの回答
We are sorry to hear that you have continued to experience difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
They are uncontactable
They are uncontactable. They don’t respond to emails or phone calls. I’ve contacted the financial ombudsman, they have half of my details incorrect and the amount they say I owe is completely wrong.
2026年4月7日
自発的なレビュー
Link Financial Outsourcing からの回答
Thank you for sharing your feedback. We are sorry that you have had trouble getting in touch with us. We do currently have enough information to look into this, and we would be grateful if you could contact us at complaints@linkfinancial.co.uk with more details. This will help us understand what went wrong and respond to your concerns.
VERY EASY TO WORK WITH
VERY EASY TO WORK WITH. THE CUSTOMER SERVICE TEAM ARE VERY POLITE, PROFESSIONAL, KNOWLEDGEABLE IN THEIR SYSTEMS TO PROVIDE ME WITH GUIDANCE AND SUPPORT.
2026年3月31日
自発的なレビュー
Link Financial Outsourcing からの回答
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
So understanding
So understanding, helpful and knowledgable, Joanna is a credit to your company !!
2026年4月2日
自発的なレビュー
Link Financial Outsourcing からの回答
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Great customer service
Great customer service. Very helpful and explained everything in detail.
2026年4月2日
自発的なレビュー
Link Financial Outsourcing からの回答
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
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