I had an issue with the address on my documentation. I spoke to Paul who managed to sort everything out for me very swiftly, with no issues whatsoever. Very friendly, very swift, very efficient. Thank... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Aaron Figgett was unbelievably helpful throughout this process. Tesla were a 10/10 nightmare with dreadful customer service, but Aaron worked tirelessly to get up to date info and relay it. Al... もっと見る
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I had a really positive experience and just want to say a huge thank you to Edyta. She was incredibly kind, patient, and helpful throughout the whole process. Nothing felt rushed, and she made sure... もっと見る
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Dear Team, I just wanted to take a moment to share some positive feedback regarding the service I received from Ella. Ella was extremely helpful, professional, and friendly throughout our conversat... もっと見る
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企業情報
当該企業による記述
We are Lloyd Latchford, an award-winning Insurance broker, Third Party Administrator and Delegated Underwriter, with over 40 years of successful trading history. We manage more than 12,000 policies a month, including car, driving instructor, commercial, and home insurance. As part of Atlanta Group, we have access to some of the best people, systems, and pricing capability within the industry and are continuing to grow.
連絡先
Artisan, Hillbottom Road, Sands Industrial Estate, High Wycombe, HP12 4JX , 英国
- +441844275555
- customerservice@lloydlatchford.co.uk
- www.lloydlatchfordgroup.co.uk
4.9
優良
301件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Professional and helpful conversation…
Professional and helpful conversation with Edyta that answered all my questions. Thank you.
2026年7月13日
自発的なレビュー
Lloyd Latchford Group からの回答
Good afternoon Simon,
We're happy to hear your conversation with Edyta was helpful and answered all your questions. Thank you for sharing your positive feedback with us!
Have a super day
Lewis - Lloyd Latchford
I had an issue with the address
I had an issue with the address on my documentation. I spoke to Paul who managed to sort everything out for me very swiftly, with no issues whatsoever. Very friendly, very swift, very efficient. Thank you, Paul.
2026年5月28日
自発的なレビュー
Lloyd Latchford Group からの回答
Good afternoon Fergus,
We're so glad to hear Paul was able to resolve your documentation issue swiftly and efficiently. We appreciate you sharing your positive experience with us!
Have a super day
Lewis - Lloyd Latchford
super helpful and responsive!
2026年7月8日
自発的なレビュー
Lloyd Latchford Group からの回答
Good morning Tom,
Thank you for your wonderful 5 star feedback!
We're happy to hear that we were helpful and responsive. We appreciate your kind words.
Have a super day.
Diana
Lloyd Latchford
Lauren Halsall was very helpful with my…
Lauren Halsall was very helpful with my enquiry
2026年6月30日
自発的なレビュー
Lloyd Latchford Group からの回答
Good afternoon James,
We're happy to hear Lauren provided helpful assistance with your inquiry. We appreciate your kind words.
Have a super day
Lewis - Lloyd Latchford
Paul M was very quick
Paul M was very quick, efficient, and incredibly helpful. He resolved my query promptly and made the whole process easy. Excellent customer service – thank you
2026年6月28日
自発的なレビュー
Lloyd Latchford Group からの回答
Good morning Zoltan,
We are delighted to hear about your positive experience with Paul. We appreciate you taking the time to share your feedback and are so pleased we could resolve your query efficiently.
Have a super day
Lewis - Lloyd Latchford
Edyta was absolutely brilliant
Edyta was absolutely brilliant! Happy, positive and extremely efficient. Top marks 🙂
2026年6月26日
自発的なレビュー
Lloyd Latchford Group からの回答
Good morning Leo,
We're so glad you had such a brilliant experience with Edyta. Your kind words are greatly appreciated.
Have a super week
Lewis - Lloyd Latchford
Great customer service!
Amy Robinette was really helpful and clear with my insurance questions. Also the call was really quick and easy, on something I thought would takes ages!
Thanks Amy!!
2026年6月24日
自発的なレビュー
Lloyd Latchford Group からの回答
Good afternoon Phil,
We're so glad to hear Amy provided such clear and helpful assistance with your insurance questions. We appreciate you sharing your positive experience.
Have a super day
Lewis - Lloyd Latchford
Really helped throughout the process...
Aaron Figgett was unbelievably helpful throughout this process.
Tesla were a 10/10 nightmare with dreadful customer service, but Aaron worked tirelessly to get up to date info and relay it.
All the problems got sorted in the end, but almost certainly would not have if left to the car company themselves...!
2026年6月24日
自発的なレビュー
Lloyd Latchford Group からの回答
Good morning Ben,
This is wonderful feedback about the assistance you received from Aaron. However, we believe that Aaron is from your lease company and not with ourselves, Lloyd Latchford, who administer the insurance. We would not want your lease company or Aaron to not be made aware of your wonderful 5 star review.
Have a super day
Lewis - Lloyd Latchford
Never had any issues with Lloyd…
Never had any issues with Lloyd Latchford. Danielle who I spoke with today was very pleasant and helpful.
2026年6月22日
自発的なレビュー
Lloyd Latchford Group からの回答
Good morning,
We are so glad to hear you had a pleasant and helpful experience when being helped by Danielle. Thank you for your wonderful feedback.
Have a super day
Lewis - Lloyd Latchford
Helpful & efficient excellent service
2026年6月18日
自発的なレビュー
Lloyd Latchford Group からの回答
Good morning Jim,
We are so glad you found our service helpful and efficient. We appreciate your kind words.
Have a super weekend
Lewis - Lloyd Latchford
Fantastic service by Lauren H
I needed to add my wife to the car insurance policy and Lauren H went above and beyond to help us do that. Thank you so much for the fantastic service.
2026年6月18日
自発的なレビュー
Lloyd Latchford Group からの回答
Good afternoon Marty,
We are so glad to hear Lauren provided fantastic service when adding your wife to the policy. Thank you for sharing your positive experience.
Have a super day
Lewis - Lloyd Latchford
Amelia Drummond resolved my complex…
Amelia Drummond resolved my complex query relating to travel and car maintenance with ease. Really good customer support
2026年6月17日
自発的なレビュー
Lloyd Latchford Group からの回答
Good afternoon Ashwin,
We're so glad Amelia could help resolve your query with ease. Thank you for sharing your positive experience with us.
Have a super day
Lewis - Lloyd Latchford
Great customer service from Edyta…
Great customer service from Edyta today, very efficient and greatly appreciated!
2026年6月16日
自発的なレビュー
Lloyd Latchford Group からの回答
Good afternoon Angela,
We are so glad to hear you had such a positive experience with Edyta today. Your kind words are greatly appreciated.
Have a super day
Lewis - Lloyd Latchford
Lauren was quick to cater to my request…
Lauren was quick to cater to my request with a friendly, yet speedy service
2026年6月16日
自発的なレビュー
Lloyd Latchford Group からの回答
Good afternoon Connor,
We are so glad to hear you received friendly and speedy service when Lauren helped you. Thank you for your kind words.
Have a super day
Lewis - Lloyd Latchford
Absolutely excellent
Absolutely excellent, very easy to deal with, response time is super quick
2026年6月15日
自発的なレビュー
Lloyd Latchford Group からの回答
Good afternoon Jen,
We are so glad to hear you had such a positive experience with us. Thank you for your kind words.
Have a super week
Lewis - Lloyd Latchford
Thank you William for your swift…
Thank you William for your swift response with regards to my insurance certificate. This is much appreciated and I am very grateful.
2026年6月15日
自発的なレビュー
Lloyd Latchford Group からの回答
Good affternoon Joanna,
We are so glad William could assist you quickly with your insurance certificate. We truly appreciate your kind words and positive feedback.
Have a super week
Lewis - Lloyd Latchford
Outstanding Service from Edyta
I had a really positive experience and just want to say a huge thank you to Edyta. She was incredibly kind, patient, and helpful throughout the whole process. Nothing felt rushed, and she made sure I fully understood everything, which I really appreciated.
It’s not often you come across such genuinely friendly and supportive customer service, and it made the experience so much smoother and more reassuring.
Thanks again, Edyta—you were amazing! 😊
2026年6月12日
自発的なレビュー
Lloyd Latchford Group からの回答
Good afternoon Tasnim,
We are so glad to hear you had such a positive experience! It's wonderful to know Edyta provided kind, patient, and helpful service, ensuring you felt fully informed. We truly appreciate your kind words.
Have a super weekend
Lewis - Lloyd Latchford
Emma dealt with my enquiry incredibly…
Emma dealt with my enquiry incredibly quickly and efficiently!
2026年6月11日
自発的なレビュー
Lloyd Latchford Group からの回答
Good morning,
We're glad to hear Emma handled your inquiry quickly and efficiently. Thank you for your feedback.
Have a super weekend
Lewis - Lloyd Latchford
Professional
first time calling and i found Paul Fairweather very helpful, polite and knowledgeable. Resolved my issue without delay and in a professional manner.
Ainsley.
2026年6月10日
自発的なレビュー
Lloyd Latchford Group からの回答
Good afternoon Ainsley,
We are so pleased to hear about your positive experience with Paul. We appreciate you sharing your feedback and will ensure it is passed on.
Have a super day
Lewis - Lloyd Latchford
Fantastic
I received fantastic, efficient and polite service from Paul Fairweather today when I contacted Lloyd Latchford today with a query. Thank you Paul!
2026年6月4日
自発的なレビュー
Lloyd Latchford Group からの回答
Good morning,
Thank you for your wonderful 5-star review. We are so pleased to hear you received such fantastic and efficient service from Paul. We appreciate your kind words.
Have a super weekend
Lewis - Lloyd Latchford
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