I recently placed a large order with Transpout and was very happy with both the products and the service. I had accidentally lost my VAT invoice and contacted them via WhatsApp to ask for a copy. T... もっと見る
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De momento estoy muy contenta con los productos, ya he probado el adhesivo royal bond y estoy satisfecha mis clienta han tenido muy buena retención y también en mi cabina varía mucho la temperatura y... もっと見る
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Unfortunately there was a system error with my order. I got in contact via email and the lovely Isabelle got everything sorted for me quickly. She has amazing customer service and I’m very grateful. I... もっと見る
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I had a problem with my DHL delivery and got in touch with support. Sonia replied within minutes and fixed everything straight away. She was super friendly, clear, and efficient from start to finish.... もっと見る
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企業情報
London Lash について
当該企業による記述
London Lash is the leading supplier of eyelash extension supplies in the U.K. and EU, providing high-quality professional eyelash extension products to technicians all over the world. With over 10 years of experience, we are the industry leaders, well-known for providing the best quality products and an excellent knowledge base to support lash stylists of all levels.
Developed by Lash Technicians for Lash Technicians, lashes are always on our minds. We eat, breathe and sleep lashes to ensure our passion is paramount in all we do. Whether you are speaking to our team via email, on the phone or through social media, we pride ourselves on our in-depth knowledge and second-to-none expertise. All of our friendly Customer Service agents are fully trained in Classic & Volume lash extensions, Brow lamination, Brow Henna and Lash Lift. Our team have over 10 years of combined experience in the Lash Industry and beauty sector and we're passionate about providing the best support possible to all London Lash customers.
連絡先
4.7
優良
2168件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 87％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
London Lash からの回答
We're happy to hear that you had a great experience with our quick postage and careful wrapping. Thank you for your positive feedback!
LLP x
London lash is a great brand
London lash is a great brand! I have used bond booster, glue, and primer. All three products have worked wonderfully. I love that the drying time is much faster than other products I’ve worked with.
2026年1月1日
自発的なレビュー
London Lash からの回答
Hi Jess 💕
Thank you so much for the lovely feedback 🤍
We’re so happy to hear you’re loving Bond Booster, glue and primer, and especially that faster drying time! That’s exactly what we aim for to make your sets smoother and more efficient. Thanks for choosing London Lash and for sharing your experience 💖
LLP x
London Lash からの回答
Hi Kelly,
Thank you so much for your amazing 5-star review! 💖 We’re thrilled to hear that you found ordering easy and enjoyed the smooth delivery experience — 10/10 sounds perfect! ✨
LLP X
I just love love their products
I just love love their products
Fantastic quality
My go to for glue, lashes and brows treatments
2025年12月30日
London Lash からの回答
Hi Suzy,
Thank you so much for your wonderful 5-star review! 💖 We’re thrilled to hear that you love our products and that we’re your go-to for glue, lashes, and brow treatments 😍✨ Your support means the world to us!
LLP X
Always the best
Always the best!
I have just came back to lash extension after a 4 year break and can’t fault this brand !
Unbelievable quality🫶🫶🫶
2026年1月15日
London Lash からの回答
Hi Raluca 💕
Thank you so much for such a gorgeous review, welcome back to the world of lash extensions! We’re honestly so happy to hear that after a 4-year break, our products have helped make your return a great one ✨
LLP x
Verry Good🤗
2026年1月14日
London Lash からの回答
Hi Lovely!
Thank you so much for your lovely review! 🤗We’re really happy to hear everything was very good ✨
LLP X
Excellent products and swift delivery
Excellent products and swift delivery. Will definitely be ordering again.
2025年11月28日
London Lash からの回答
Hi Julie 💕
Thank you so much for taking the time to leave such a kind review, we’re so happy to hear you loved the products and that your order arrived quickly ✨
LLP x
London Lash からの回答
Hi Elisha,
Thank you so much for your wonderful review! 🤍 We’re so happy to hear you love our glues and lashes — it truly means a lot to us. ✨
LLP X
Quick service
2026年1月6日
London Lash からの回答
Hi Urszula,
Thank you so much for your lovely review! 🖤 We’re so happy to hear you were pleased with our quick service — that’s exactly what we aim for! ✨
- LLP X
London Lash からの回答
Hi Chez,
Thank you so much for your lovely review! ✨ We’re so happy to hear everything was great as always — your continued support truly means the world to us 🖤
LLP X
Vvvvvvvvvveeeeerrrrrryyyyyy gooooooddddd
2025年12月3日
London Lash からの回答
Hi Adelina,
Thank you so much for your fun and enthusiastic review! 😍 We’re so happy to hear you found everything very good — your support truly means a lot to us 🖤✨
LLP X
Absolutely amazing
Absolutely amazing! Safely rapped, beautiful packaging I’m so so happy with my products as well all in tacked and I’m so grateful thank you so much!
2025年12月30日
London Lash からの回答
Hi Nia,
Thank you so much for your absolutely amazing review! 🥰✨ We’re thrilled to hear that your order arrived safely, beautifully packaged, and all intact — that makes us so happy to read. Your gratitude truly means the world to us, and we’re so glad you’re loving your products 🖤
LLP X
Great service as always.
Great service as always.
Always use London Lash to purchase my henna powder, and they have many shades, all the kit needed, and they deliver within a week.
They usually use Evri and I've never had a problem with the delivery.
2025年12月29日
London Lash からの回答
Hi Georgie,
Thank you so much for your lovely review! ✨ We’re so happy to hear that you always trust London Lash for your henna powder and that you’re enjoying the wide shade range and complete kits we offer 🤎 It’s also great to know delivery has been smooth and reliable for you — that’s exactly what we aim for!
LLP X
London Lash からの回答
Hi Stef!
Thank you so much for your review! We’re thrilled to hear that your delivery was quick and seamless 😍✨
LLP X 💖
Good lashes
2025年12月19日
London Lash からの回答
Hi Valentina, We’re glad to hear you’re happy with the lashes. Thanks for choosing London Lash 😊
Warm regards,
The London Lash Team x
London Lash からの回答
Hi Kamila, Thank you so much for your feedback! 😊
We’re really happy to hear you had a great experience with our service. Your support means a lot to us! ✨- London Lash Team x
I’ve been using London lash products…
I’ve been using London lash products for a while now the best products on the market! I recently had an issue with my delivery the couriers fault and the rectifier the issue promptly.
2025年12月15日
London Lash からの回答
Hi Clair, Thank you so much for your lovely review! 🤍
We’re so happy to hear that you’ve been enjoying London Lash products and that our team was able to resolve the delivery issue quickly for you. While courier problems are never ideal, we’re glad we could step in and sort it out promptly.
Thank you for your continued support - it truly means the world to us! ✨- London Lash Team x
Ordered the plastic bed cover
Ordered the plastic bed cover. Really good value and quality product. Very happy.
2025年12月15日
London Lash からの回答
Hi Pearl 💗 Thank you so much for your kind words! We’re so glad to hear you’re happy with your bed cover and that you love the quality. We really appreciate you taking the time to leave such a lovely review! 💛 - London Lash Team x
This just beautiful and stylish
This just beautiful and stylish. And I’m proud it made in Ukraine 🇺🇦
2025年12月17日
London Lash からの回答
Hi, thank you so much for your lovely review! 🤍
We’re really happy to hear that you find the Beauty Therapist Set beautiful and stylish - that truly means a lot to us.
– London Lash Team 🤍
Best products i prefer to use london…
Best products i prefer to use london lash beyond any other brand
2025年12月12日
London Lash からの回答
Hi Sweta, Thank you so much for your amazing feedback! 🤍We’re thrilled to hear that London Lash is your preferred brand - that truly means a lot to us. Thank you for choosing and trusting our products ✨Warm regards,
The London Lash Team x
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