I booked the wrong day for the ballet by mistake in the late morning. I got through to a helpful advisor quickly who told me how to arrange for an exchange. By the end of the afternoon, everything was... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I made a mistake with my original seat booking and immediately realised - then sent a request asking if it could be changed. Patrick got back to me very quickly to reassure me and changed my seats wi... もっと見る
企業が回答しました
First ever time to the Troubadour Theatre in Wembley, within 5 minutes of Wembley Park station. Booking was simple with a quick guide to seating prices and where. No queuing which surprised me... もっと見る
企業が回答しました
I realised I booked for the wrong date after I had purchased my tickets. I contacted the customer service team and was helped by Kat. She worked swiftly to fix the issue and helped change my tickets.... もっと見る
企業情報
当該企業による記述
LOVEtheatre.com is your official and trusted website for getting West End tickets, Off West End tickets and other London theatre tickets at great prices, featuring exclusive ticket allocations for the most popular London shows, events and attractions.
LOVEtheatre
当該企業による記述
- Guarantee
- LOVEtheatre customers can always be assured of a safe, secure and relaxed ticket buying experience.
- Certification
- LOVEtheatre is a full board member of STAR (The Society of Ticket Agents and Retailers).
連絡先
39-41 Charing Cross Road, WC2H 0AR, London, 英国
- help@lovetheatre.com
- www.lovetheatre.com
4.7
優良
2832件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Play was fabulous and the venue very…
Play was fabulous and the venue very central. Lovely time
2026年9月4日
LOVEtheatre からの回答
Hello,
We're so glad you enjoyed the play and found our venue convenient. Thank you for your kind words!
Kind regards,
Team LOVEtheatre
LOVEtheatre からの回答
Hello Fiona,
We're so happy to hear that you found our service quick and easy to use, and that you were pleased with the ticket price. Thank you for your wonderful feedback!
Kind regards,
Team LOVEtheatre
Quick, easy and cheap
Quick, easy and cheap way to find out what’s on offer and book it! Great price for great value tickets to see Cyrano booked on a whim that morning and we loved it.
2026年9月2日
LOVEtheatre からの回答
Hello Mary,
We're so happy to hear you had such a positive experience finding and booking tickets for Cyrano! It's wonderful that you enjoyed the show.
Kind regards,
Team LOVEtheatre
Lesley was most efficient and friendly…
Lesley was most efficient and friendly and took prompt action on a ticket refund which was very reassuring. Thank you!
2026年8月18日
自発的なレビュー
LOVEtheatre からの回答
Hello Mrs Wood,
We are delighted to hear that our Lesley was efficient and friendly in assisting you with your ticket refund. We always aim to provide reassuring and prompt service.
Kind regards,
Team LOVEtheatre
LOVEtheatre からの回答
Hello Valerie,
Thanks for your feedback, we appreciate it.
Kind regards,
Team LOVEtheatre
EXCELLENT MUSIC AND SINGING AND DANCING…
EXCELLENT MUSIC AND SINGING AND DANCING BUT NO HIGH POINT EG HENRY VIII ARRIVING1
2026年9月1日
LOVEtheatre からの回答
Hello Pat,
We're glad you enjoyed the music, singing, and dancing! We appreciate your feedback regarding the show's pacing.
Kind regards,
Lesley
Team LOVEtheatre
Easy to see what seats are available…
Easy to see what seats are available and book. Good seat at good price, Thank you
2026年9月1日
LOVEtheatre からの回答
Hello Roger,
We're delighted to hear you found it easy to see available seats and book, and that you enjoyed a good seat at a good price. Thank you for your positive feedback!
Kind regards,
Lesley
Team LOVEtheatre
Easy access to the dates and theatres I…
Easy access to the dates and theatres I was looking for. Booking straightforward & e ticket sent.
2026年8月31日
LOVEtheatre からの回答
Hello Jan,
We're delighted to hear that you found it easy to access the dates and theatres you were looking for. It's wonderful that the booking process was straightforward and that you received your e-ticket promptly.
Kind regards,
Lesley
Team LOVEtheatre
LOVEtheatre からの回答
Hello Marika,
We are glad our customer service team could assist you with your ticket exchange. We appreciate your kind words!
Kind regards,
Team LOVEtheatre
LOVEtheatre からの回答
Hello Hilary,
We're so happy to hear that you found the booking process to be quick and easy. We appreciate you choosing us again!
Kind regards,
Lesley
Team LOVEtheatre
Booking tickets with Lovetheatre is always straightforward and easy to use. They always offer genuine discounted tickets.
Booking tickets with Love
2026年8月29日
LOVEtheatre からの回答
Hello,
We're so glad you had a wonderful experience booking tickets with us. Thank you for your positive feedback!
Kind regards,
Patrick - LOVEtheatre
Great prices
2026年8月28日
LOVEtheatre からの回答
Hello,
Thank you for your review, we appreciate your positive feedback!
Kind regards,
Patrick - LOVEtheatre
Ticket date exchange
I had to change the date of my tickets and thanks to Patrick it was extremely easy and stress free
Great customer service
Recommended
2026年8月30日
自発的なレビュー
LOVEtheatre からの回答
Hello Steve,
We are delighted to hear that Patrick was able to assist with your exchange. We appreciate you sharing your positive feedback!
Kind regards,
Lesley - LOVEtheatre
Changing tickets was simple and stress-free
LOVEtheatre made it really easy to change tickets when I needed to rearrange the date of our theatre trip, and it was so much better being able to speak to a human. Many thanks to Kat for calmly getting my issues resolved so effectively.
2026年8月27日
自発的なレビュー
LOVEtheatre からの回答
Hello Simon,
We are so pleased to hear that we were able to assist you with changing your tickets and making your theatre trip arrangements easier. It's wonderful to know that speaking with our team helped resolve your issues effectively. We appreciate your kind words.
Kind regards,
Lesley
Team LOVEtheatre
Superb service.
I needed to exchange tickets. Spoke to a lovely, professional, efficient and personable lady called Lesley.
What a joy! I’ve had a bad run of poor service with other companies lately. Lesley has restored my faith in what superb service really is all about.
Thank you, Lesley 😊.
2026年8月29日
自発的なレビュー
LOVEtheatre からの回答
Hello Jane,
We're so glad to hear that our team provided such a positive and efficient experience for your ticket exchange. It's wonderful to know we could restore your faith in excellent service. We truly appreciate your kind words!
Kind regards,
Kat
Team LOVEtheatre
Had to cancel our tickets last minute…
Had to cancel our tickets last minute due to a flight cancellation and a fantastic customer service agent named Lesley managed to help us, superb service!
2026年8月28日
自発的なレビュー
LOVEtheatre からの回答
Hello Eyal,
We're so pleased to hear that our team was able to assist you with your last-minute cancellation. It's wonderful to know that you received superb service during a challenging situation.
Kind regards,
Kat
Team LOVEtheatre
Easy peasy!
2026年8月25日
LOVEtheatre からの回答
We're glad you had such an easy time booking with LOVEtheatre. Thank you for your review.
LOVEtheatre からの回答
Hello Carol. We are delighted to hear that you found the process very easy and that your e-tickets arrived promptly. Thank you for your positive feedback; we truly appreciate it.
Very Grateful Customer
I booked and paid for seats with Love Theatre for a show on Tuesday August 18th when I had in fact intended to book for the following Tuesday August 25th. I only realised when I received the email confirming the purchase for the wrong date. I was mortified and feeling very stupid! The customer service I then received was absolutely first class. Despite it being a Saturday, the helpline was answered very promptly by a charming lady by the name of Lesley. She advised me that this sort of issue crops up regularly, and she soon put me at my ease. Within a couple of minutes, she had resolved the matter and reissued the tickets for the correct performance with better seats for the same price ! Many thanks Lesley
2026年8月15日
自発的なレビュー
LOVEtheatre からの回答
Hello Robert. We are so pleased to hear that Lesley was able to assist you effectively when you realized the booking was for an incorrect date. It is always our goal to provide exceptional support, and we are glad we could quickly resolve the matter and ensure you received tickets for the correct performance with better seats. We truly appreciate you sharing your positive experience with us.
LOVEtheatre からの回答
Hello Bruce. We're happy to hear that our pricing was competitive and that booking was easy and quick for you. We appreciate your positive feedback!
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