I booked the wrong day for the ballet by mistake in the late morning. I got through to a helpful advisor quickly who told me how to arrange for an exchange. By the end of the afternoon, everything was... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I made a mistake with my original seat booking and immediately realised - then sent a request asking if it could be changed. Patrick got back to me very quickly to reassure me and changed my seats wi... もっと見る
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First ever time to the Troubadour Theatre in Wembley, within 5 minutes of Wembley Park station. Booking was simple with a quick guide to seating prices and where. No queuing which surprised me... もっと見る
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I had tickets for a show, but made a mistake with the date. I filled in a form on LT website to ask if I could exchange for a different date. I had a reply within the hour offering me a few different... もっと見る
企業が回答しました
企業情報
当該企業による記述
LOVEtheatre.com is your official and trusted website for getting West End tickets, Off West End tickets and other London theatre tickets at great prices, featuring exclusive ticket allocations for the most popular London shows, events and attractions.
LOVEtheatre
当該企業による記述
- Guarantee
- LOVEtheatre customers can always be assured of a safe, secure and relaxed ticket buying experience.
- Certification
- LOVEtheatre is a full board member of STAR (The Society of Ticket Agents and Retailers).
連絡先
39-41 Charing Cross Road, WC2H 0AR, London, 英国
- help@lovetheatre.com
- www.lovetheatre.com
4.7
優良
2834件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Booked wrong show!!!…
I had a problem this morning as booked wrong show!!! Lesley was an absolute delight. So helpful and friendly and sorted out my dilemma. She is great asset to your company
2026年8月15日
自発的なレビュー
LOVEtheatre からの回答
Hello Pauline,
We're so happy to hear our Lesley could assist you with your booking. We appreciate you sharing your positive experience and kind words!
Kind regards,
Kat
Team LOVEtheatre
A good evening was had
2026年6月29日
LOVEtheatre からの回答
Hello Beverly,
We are truly delighted to hear you had such a pleasant evening with us. We appreciate your kind words.
Kind regards,
Lesley
Team LOVEtheatre
Lower rate than Group Rate
I was able to take advantage of a lower rate than the Group rate - and for any available seat
2026年8月12日
LOVEtheatre からの回答
Hello Colin,
We're happy to hear that you found a great rate and enjoyed the flexibility of seat selection. Thank you for your positive feedback!
Kind regards,
Lesley
Team LOVEtheatre
I went under the Paddington bear…
I went under the Paddington bear musical it came up with the savoy theatre then when I paid it came up with the Abigail’s party for which I didn’t want I now have tickets for something that I won’t watch nor will my friends so Iam now out of pocket
2026年8月12日
LOVEtheatre からの回答
Hello Sandra,
Thanks for leaving a review, although I'm sorry to hear that you have made a booking error. You are allowed to pass on your tickets to others if you won't use them.
Kind regards,
Lesley
Team LOVEtheatre
Great deals on tickets
Great deals on tickets. £48 for 48hrs is a great incentive for me to buy tickets. Site easy to navigate too. Thanks
2026年8月12日
LOVEtheatre からの回答
Hello Karen,
We are so pleased to hear you found our ticket deals appealing and our site easy to navigate. Thank you for your wonderful feedback!
Kind regards,
Lesley
Team LOVEtheatre
Easily done
2026年8月12日
LOVEtheatre からの回答
Hello Peter,
Thanks for leaving feedback, we appreciate it.
Kind regards,
Lesley
Team LOVEtheatre
LOVEtheatre からの回答
Hello Colin,
We're so happy to hear that your booking experience was quick and easy! We appreciate you sharing your positive feedback with us.
Kind regards,
Lesley
Team LOVEtheatre
My great booking experience with lovetheatre...
It was easy to use and all went well with booking what I wanted!! Great price too :)
2026年8月6日
LOVEtheatre からの回答
Hello Katy,
We're delighted to hear that you found the booking process straightforward and secured a great price for your desired experience! Thank you for your wonderful feedback.
Kind regards,
Lesley
Team LOVEtheatre
Easy to use site
2026年8月10日
LOVEtheatre からの回答
Hello Keith,
We're so glad to hear that you found our site easy to use. Your positive feedback is greatly appreciated!
Kind regards,
Lesley
Team LOVEtheatre
Easy process
2026年8月10日
LOVEtheatre からの回答
Hello Scott,
Thanks for leaving feedback, we appreciate it.
Kind regards,
Lesley
Team LOVEtheatre
Always get great deals
2026年5月17日
LOVEtheatre からの回答
Hello,
We are so glad to hear that you consistently find great value with us! We appreciate your positive feedback.
Kind regards,
Lesley
Team LOVEtheatre
LOVEtheatre からの回答
Hello Kathleen,
We are delighted to hear that you were able to purchase theatre tickets at a good price. We always strive to offer great value to our customers, and your positive feedback is truly appreciated!
Kind regards,
Lesley
Team LOVEtheatre
LOVEtheatre からの回答
Hello,
Thanks for taking time to leave feedback, we appreciate it.
Kind regards,
Lesley
Team LOVEtheatre
No problems!
Booking my ticket was quite straight forward & I experienced no problems, many thanks!
2026年8月8日
LOVEtheatre からの回答
Hello Chris,
We're so glad to hear that booking your ticket was a straightforward and problem-free experience for you. We truly appreciate your kind feedback!
Kind regards,
Lesley
Team LOVEtheatre
Tickets were a great price and the…
Tickets were a great price and the seats we picked we had a brillant view. We booked on the day and still got to go to the show we wanted to see. Easy booking process. Will definitely use you again.
2026年8月8日
LOVEtheatre からの回答
Hello Melanie,
We are so pleased to hear you found great value in your tickets and enjoyed such a brilliant view! It's wonderful that you were able to book on the day and still catch the show you wanted. We appreciate your kind words about our easy booking process and look forward to assisting you again.
Kind regards,
Lesley
Team LOVEtheatre
I had to change the day of my original…
I had to change the day of my original booking, I explained my situation and the person on the phone changed the date within 10 minutes.
That was service
2026年8月8日
LOVEtheatre からの回答
Hello Roger,
We're so glad we could assist you with your booking change quickly and efficiently! It's wonderful to hear our team provided excellent service.
Kind regards,
Lesley
Team LOVEtheatre
Very easy process to get the best rate…
Very easy process to get the best rate seats. I'll use it again. Thank you.
2026年7月23日
LOVEtheatre からの回答
Hello Sheley,
We're so glad you found our process easy for securing the best rates! We appreciate your kind words and look forward to assisting you again.
Kind regards,
Lesley
Team LOVEtheatre
We were unable to attend the Sinatra…
We were unable to attend the Sinatra musical last week because of illness that occurred a day before the show. We contacted LOVE theatre to see if anything could be done and received the most brilliant customer service through Kat who sorted out our issue fast and efficiently so we are re-booked at no extra charge in a months time.
Kat was excellent and confirmed everything quickly by phone and by email!
2026年8月7日
自発的なレビュー
LOVEtheatre からの回答
Hello Doug,
We are so pleased to hear that we were able to assist you when your plans changed unexpectedly. It's wonderful to know that our team provided such brilliant customer service and efficiently re-booked your tickets for the Sinatra musical. We look forward to welcoming you to the show next month!
Kind regards,
Lesley
Team LOVEtheatre
LOVEtheatre からの回答
Hello Stephen,
We're happy to hear you found our website experience professionally organized. We appreciate your positive feedback!
Kind regards,
Lesley
Team LOVEtheatre
Excellent seats at the last minute for…
Excellent seats at the last minute for a terrific show at a very good price.
All worked perfectly. Thank you
2026年8月7日
LOVEtheatre からの回答
Hello Fran,
We're thrilled to hear that everything worked out perfectly for you and that you enjoyed the show from such great seats at a good price!
Kind regards,
Lesley
Team LOVEtheatre
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