You rarely find such excellent staff trained to deal with people, and able to establish good relationships with such ease. You are treated like an important person even though you are the one in debt.... ãã£ãšèŠã
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Yet another spineless creditor with entitled staff. The way they speak it's like their actually proud of the job they do - HAHA. It's a load of waffle, they absolutely torture you for a £50 and then d... ãã£ãšèŠã
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I was worried how pressurising it would be to clear the debt, but Lowell staff have been wonderful. They were happy with an offer that reflected my circumstances and checked in every so often to check... ãã£ãšèŠã
Lowell made sorting out a payment plan online myself less daunting and achievable. It's easy to want to bury your head when it comes to debt, however Lowell's approach is supportive and encouraging. I... ãã£ãšèŠã
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- We know that debt can happen to anyone
- Dealing with debt can be overwhelming, and reaching out might feel scary. But here at Lowell, weâre on your side. We donât judge. We realise that anyone can fall into problem debt. Get in touch and weâll find a solution that suits your situation. The sooner you take control of your Lowell debt, the sooner youâll start to get your life back on track.
- You donât even have to call us
- Our app and website make it easy to check your budget, set up an interest-free payment plan, and keep track of your balance. If youâd prefer to speak to someone, we have a friendly team ready to help. Weâre here to listen, understand your circumstances, and to help you work out a payment plan that works for you, not against you.
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PO Box 13079 Harlow CM20 9TE, è±åœ
- 0333 556 5552
- www.lowell.co.uk
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The company were very understanding &âŠ
The company were very understanding & made me feel at ease . T
Very understanding to needs of theirâŠ
Very understanding to needs of their clients.
the customer service lady wasâŠ
the customer service lady was exceptional, polite and willing to help me set up my payment plan ,
Operator pleasant personality
Inconsistent number of accounts inâŠ
Inconsistent number of accounts in emails & letters. Also Inconsistent or no communication between internal departments.
Dislike constantly reminding me ofâŠ
Dislike constantly reminding me of payments coming up
I was worried how pressurising it wouldâŠ
I was worried how pressurising it would be to clear the debt, but Lowell staff have been wonderful. They were happy with an offer that reflected my circumstances and checked in every so often to check it was still affordable and my circumstances hadnât changed. I am now debts free thanks to their help.
The advisor was friendly empatheticâŠ
The advisor was friendly empathetic really helpful and resolved our query with quickness and ease relieving the stress for my husband.
Because theydid there work
This comany are a bunch of bullies
This comany are a bunch of bullies
Easy to set up and great communication.
Everything was to easy to set up and communication was great.
Very easy to talk about some financialâŠ
Very easy to talk about some financial issues and sort out a plan to get them paid off without leaving myself struggling
Very nice service
Very nice service, the lady accepted my repayment proposal and everything was sorted out in one conversation
Easy to deal with
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