McAfee レビュー 

They have taken money out of my husband's account twice for over £250, and they will not refund any of it. The customer service is rubbish, lots of apologises but no help. If it was possible to give no stars that would be what I'd give.

Do not touch this company! Signed up for a free trial with a phone upgrade, called to cancel the day before the renewal date. I was assured on the phone that it was cancelled and I could delete my app, on for £59.99 to be taken from my bank the next day. When I phoned to complain I was told that the person I had spoken to was unable to turn off the auto-renewal (neither could I which is why I had called them). I was offered a discount which I declined and now have to wait 2-5 days for my money to be refunded. Beware any free trials!!!

Since I posted this I've discovered that McAfee has charged me for two years, for no Premium service. I don't know how it came about, but probably part of some bundle.

For many years I avoided McAfree because I didn't rate it. But it came bundled with a recent PC purchase so I thought I would try it again. Two months after I bought the PC I got hit with a charge of £129.99 for no discernable reason. I have auto renew turned off, I do not have a Premium Plan. I have tried to claim a refund, but the website button "refund request" goes to an "access denied" page. I have tried to cancel, but that seems impossible.

On top of all that, the basic offering from McAfee is useless. You do a basic scan, and all it says is something along the lines of "upgrade to get this sorted out".

I was right to distrust McAfee all those years ago.

There are other anti-virus options out there, and I will certainly be looking into them.

Update: ;I managed to get through to customer support, but they could not verify my identity (although I was logged in) because I did not know my subscription number. I was also unwilling to give some of my credit card details. I believe these requirements are meant to obstruct.

Købte for l mdr. siden en ny pc mrk. hp, hvor McAfee var installeret som virusprogram. Pludselig fortalte skærmen mig, at min prøvetid var udløbet. OK måtte jeg jo acceptere-måske fortsætte uden virusprogram eller mulig et andet, men her startede Ragnarok. Min skærm blev overdænget med opfordringer om at forlænge perioden. Det blev for mig umulig at bruge min nyindkøbte pc.er. Endte med, at jeg forlængede abonnementet på McAfee beløb 599 kr. Da jeg er oppe i årene er jeg jo ikke en "ørn" til at foretage installationer, og jeg må åbenbart ikke have gjort det rigtig, idet min skærm fortsat dækkes til af opfordringen om at forlænge abonnementet på McAfee og pengene regner jeg også med, at jeg ikke ser noget til mere.

Apres "l'achat automatique" au bout de l'essai d'un an, impossible d'installer l'antivirus sur le PC. Apres appelle téléphonique au support, prise en main de deux intervenants pendant plus d'une heure. Résultat : c'est un problème Microsoft désolé on a pas la solution... Je vais demander le remboursement mais en tout cas le service SAV n'est pas très satisfaisant.

I just bought a brand new laptop 2 days ago. At the time it was just YouTube I had on my screen - I contacted Mcaffee to secure everything and instead of antivirus my laptop had virus all over - I contacted McAfee and was on the phone with them for 4 hours to try to resolve the problem and to no avail - they said they would get someone to contact me within 24 hours - so we’ll see. I have asked for my money back- I also will be issuing a formal complaint against them.

Mcafee pour moi c'est fini! Apres mon abonnement je change de protection. Marre de toutes ces publicité pour vous faire prendre plus d'abonnement. pour moi un antivirus doit être complet et non pas morcelé comme chez Mcafee ou tout est payant en plus de votre abonnement. en plus je me suis fais pirater alors qu'il était en route. il a fallu que je scanne manuellement pour détecter le virus. FINI McAfee pour moi!

I purchased a basic McAfee subscription for my laptop protection then kept getting spammed every 5 minutes on my laptop to upgrade as I had been breached 100's of times and that my laptop performance was poor (even though it's a brand new laptop). To stop the spams and feeling of insecurity, I spent a further £19.99 to upgrade only to notice nothing had changed the spams the extra protection and no extra features....
What the hell did I just pay extra for then?! I want my money back!!
I will be uninstalling this protection provider and spam everywhere I can to show how bad they are as a fear purchase profiteering company until I get money back!
I only wish I had came here and read other reviews before this waste of money!

Update: I have manged to cancel, as I was going through the process they kept using wording like "Are you sure you want to accept the risk and cancel" ect again making you fear if you do the world will end. Glad I will receive a refund but can't replace the time and worry this company has put me through! Avoid like the plague!!

I had McAfee preinstalled on my Dell. I don't need this as Windows Defender does very well the job. After uninstalling with Revo, the computer's autonomy becomes very short, Copilot doesn't work at all, the search bar doesn't work. Now I'm forced to reinstall the whole Windows on my computer.

Exactly the same as most others say. Absolutely useless, the call centre don’t speak English. Chat never works.
Impossible to log on, the app and site are unbelievably slow.
Don’t do it !!

I bought this s/w on advice from Curry's when I bought a replacement lap-top, major mistake! I spent a few hours setting up the lap-top loading s/w and files. Everything was working okay so I installed McAfee, then things got all fouled up. I decided that I couldn't work with this - stupid messages that your DofB was found on the 'Dark Web' - no resoloution just spurrious messages - so I uninstalled it. This totally screwed my machine, I went through many steps to try to recover but to no avail. Curry's tech support couldn't fix the problems (no search function), so it was a factory reset. Two days I won't get back.

My 76-year old neighbour has erroneously bought three subscriptions for McAfee Total Protection. He is now protected for a whopping 10 devices until 2033. I contacted McAfee, explained the situation, and they offered to serialize the now parallel subscriptions, so he is protected well into 2036 or so. When I stressed the possibility that the man may not live to benefit from the deal, they offered the remaining subscription to his family. My neighbour has no one. McAfee is all about money, doesn't care about its customers, and, to be honest, I seriously doubt they have a clue about computers.

Horrible. Worst antivirus in the business.

Bought a years subscription but couldn't use it unless I have them my credit card details!!!! Tried dealing with tech support but no help! It is profiteering off neurodiverse people!!!

Attention, attention… !!!!!!!!!!!!!!!!
Je déconseille fortement d’installer et de payer pour un antivirus basique et médiocre en plus et surtout vous aurez la surprise d’un renouvellement d’abonnement 190 balles
Méfiez-vous avant de payer pour protéger vos appareils, vérifier que l’abonnement automatique n’est pas activé.

Ich mag das Schredder. ich hab ein Ordner gehabt der kann nicht gelöscht werden. und das McAfee Schredder hat es gelöscht

Kundenservice sehr schlecht, hab bei meinem Kündigungsschreiben online auf den Button geklickt das ich quasi eine Erstattung bekomme, 130 Euro.. Von wegen, kommt nichts an, auch auf eine Anforderung einer schriftlichen Bestätigung kam nie was zurück.. Das war vor 2 Monaten... Sehr sehr ärgerlich, wird definitiv nicht empfohlen

I don't understand these guys. They bundle their software with a lot of new computers so they have an ideal opportunity to reel in new customers. The problem is their software (like most) has some bugs in it. When you try to contact customer services e.g. via chat on their website or otherwise, you get absolutely no response. How on earth are they expecting to convert free trial customers into paying customers when their customer service is non-existent? Why would anyone pay a subscription fee to a company whose products don't always work properly, just want to take your money and offer you zero response or support in return?

Stay away from this scam company. I paid two year subscription and they installed a horrible virus that has cost me thousands $$$ in lost time and severely affected my email. They charged me again for the subscription recently. Their IT support got into my system "to help me" get rid of the pop ups and I get notices that my data is stolen, and annoying pop ups continue. McAfee charges you to install a virus and apparently steals your sensitive information. I am scared to death, and will report them to our AG here in Texas in case they can do something. Why are they allowed to stay in business?

sedan minst 4 år får jag daglig påminnelse om att jag måste förnya prenumerationen. vet ju att det är skam men firman själv gör ju inget åt detta. säger bara att det inte är deras sak. det kallar jag 'bra reklam'. mår illa bara jag ser namnet.