Millets - Brighton レビュー 

302
TrustScore 5段階評価の5

5.0

Unit 3, Air Street, BN1 3FB Brighton, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Helpful, patient staff. Sadly didn’t have 1/2 sizes so didn’t purchase what I went for but found other items to buy instead. I did write a review berating that I was not awarded my ‘BLUELIGHT’ discou... もっと見る

企業が回答しました

5つ星のうち5の評価

The shoes I ordered were delivered very quickly by Royal Mail. I was kept well informed of the delivery process by Millets.

企業が回答しました

5つ星のうち3の評価

Interesting reading reviews and how many mention staff by name and how helpful they were. I saw two staff in the store I went into, both pleasant enough, but did I know who they were? Not a clue.

企業が回答しました

5つ星のうち5の評価

Both members of staff in today were super helpful, kind, and knowledgeable. I’ve shopped at the Brighton Millets several times and honestly it’s always a great experience. Whether it’s knowledge aroun... もっと見る

企業が回答しました


企業情報

  1. アウトドア衣料・用品店
  2. アクティブウェア店
  3. バッグと旅行かばんの店
  4. キャンプ用品店

Millets - Brighton について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

連絡先

5.0

優良

TrustScore 5段階評価の5

302件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(302)

過去12か月のレビュー数: 5,729

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Mike was very helpful when it came to…

Mike was very helpful when it came to me wanting to choose a very good waterproof coat and socks for my walking boots he made my experience stress free thank u Mike . 😁 one happy customer 😁

2025年9月13日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Damon in Brighton was very helpful

Damon in Brighton was very helpful

2025年9月11日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

5つ星のうち5の評価

Mike was absolutely fantastic!

Mike was absolutely fantastic helping my partner find some walking boots. He went above and beyond to make sure he had the right ones, using his knowledge and experience to guide us into the right options.

2025年9月6日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

5つ星のうち5の評価

Mike was really helpful and friendly

Mike was really helpful and friendly. Thank you!

2025年9月5日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

5つ星のうち5の評価

Expert Advice that I really needed

How lucky am I? A brand new hiker, and I just happened to stop by Millets (if I’m honest en route to another store) and I met staff member Mike. A self professed outdoors and hiking geek. He had incredible knowledge. Advised me on boots, socks and other kit as well as tips for not getting blisters. And even saved me money on buying something not suitable for me.

I actually thought Millets was closed - delighted it isn’t and delighted we have one in Brighton with such in depth knowledge. We will be back to get kit for my partner and update my kit. If I could give 10 stars I would.

2025年8月26日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

5つ星のうち5の評価

My wife & I visited Millets for a…

My wife & I visited Millets for a camping stove and gas, Fin & Mike were fantastic, extremely knowledgeable of all aspects of camping making sure we got exactly what we needed, even realised we needed a kettle!
While I was there I spoke about trying to find a decent gore-tex coat for the last year, again with their wealth of experience the 2nd one on fitted perfect, so another purchase. On our way towards the door there was a few camping chairs that looked very comfortable, more comfortable than the folding 1s we had got so we had 2 of those as well.
So pleased with all our purchases, thanks guys we will return.

2025年8月16日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

5つ星のうち5の評価

Great customer care

Really great customer service from Mike today, very knowledgeable about the store products, and I am very pleased with my purchase

2025年8月17日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Phoenix was super helpful and patient…

Phoenix was super helpful and patient with helping me to choose a rucksack.

2025年8月13日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Had such a good experience

Had such a good experience! Mike was very supportive and helpful. Helped me pick out the best hiking boots for my situation.

Would recommend :)

2025年8月10日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Helpful and available staff

Helpful and available staff. Knowledgeable. Good prices.

2025年8月9日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Got a perfect pair of walking shoes at…

Got a perfect pair of walking shoes at a great price. Thanks to store manager Mike for his advice, perfect size and fit.

2025年7月10日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

5つ星のうち5の評価

Great store with really helpful staff

Great store with really helpful staff. Especially Mike who went the extra mile to help.

2025年7月20日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

5つ星のうち4の評価

An good hike shop Mike made it worth…

An good hike shop Mike made it worth the visit

2025年7月20日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

Many thanks for taking some time to provide your review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Michael was so knowledgable about all…

Michael was so knowledgable about all things expedition wise! If you have any questions at all go here!

2025年8月3日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Perfect service

Mike was extremely helpful today. I’d been buying the same shoe for years but I started getting pain. Mike asked very simple questions to quickly identify the issue and then easily explained what I needed to know going forward.

After learning more about my habits he recommended a perfect shoe, I was in pain walking to the shop but not an ounce walking back. Overall my experience was fairly perfect today so I’m writing my first review.

2025年7月21日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

5つ星のうち5の評価

I went into the shop in some advice for…

I went into the shop in some advice for socks to wear for Leadership course for the RN. I asked Mike who was worked there, and he instantly understood what I needed and suggested me multiple socks to suit my budget. He took the time to listen to me, understand and suggested the applicate products.
He also explained to me that he had done a lot of expeditions which reassured me in his knowledge.
If you happen to be in the Brighton branch of Millets, all personnel working here are polite and helpful and will give you all the answers you need.
Thank you

2025年6月28日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Excellent staff, good product range

It's so important that high street shops like this keep going. Trying to buy hiking boots, I really needed to try them on, and the bonus was amazing and knowledgeable support from the staff (thank you Mike!). Great shop.

2025年6月27日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Staff really helpful and friendly

Staff really helpful and friendly - nothing was too much trouble. Got chatting to one guy who was really knowledgeable about Sweden which was really useful for our up and coming trip.

2025年6月12日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Knowledgeable

Knowledgeable, friendly and professional staff

2025年6月7日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

5つ星のうち5の評価

Very pleasant shopping experience

Max really helped me to find the right pair of walking shoes. He had good product knowledge and was very courteous.

2025年6月7日
自発的なレビュー
Millets - Brighton ロゴ

Millets - Brighton からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報