Millets - Bury レビュー 

478
TrustScore 5段階評価の5

4.9

Unit 5, Woodfields Retail Park, BL9 5BY Bury, GB


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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Ordered some boots and Evri failed to deliver, they went straight back to millets warehouse and wouldn’t try to re-deliver. Very bad customer service. Will not be ordering from millets again!.

企業が回答しました

5つ星のうち5の評価

While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers... もっと見る

企業が回答しました

5つ星のうち5の評価

Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in... もっと見る

企業が回答しました

5つ星のうち5の評価

Scott in Bury was super helpful, knowledgeable & personable. He asked me questions to clarify what I was looking for in a shoe. He also shared his first hand knowledge & experience. I tried on a fe... もっと見る

企業が回答しました


企業情報

  1. アウトドア衣料・用品店
  2. アクティブウェア店
  3. バッグと旅行かばんの店
  4. キャンプ用品店

Millets - Bury について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

連絡先

  • Unit 5, Woodfields Retail Park, BL9 5BY, Bury, 英国

  • 01617 636620

4.9

優良

TrustScore 5段階評価の5

478件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(478)

過去12か月のレビュー数: 5,729

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Scott

Scott, at the Bury branch, was very helpful, giving useful advice.

2024年10月1日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

More than happy customer

Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in for inspection. Scott and Harry were both friendly and professional in their dealing with me. The faulty boots were duly inspected and like for like replacements were happily issued from stock. This validated both my faith in Scarpa's warranty and in Millets attitude to customer assistance. Thank you both.

2024年10月1日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

5つ星のうち5の評価

What high st shopping should be!!

Was in fillets in bury, and needed advise on footwear.
Spoke to Ri, who was absolutely brilliant.
Many thanks

2024年9月4日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Served by Callum in Bury store.

Served by Callum in Bury store.

Helpful and responsive with a good selection.

Happy customer.

2024年9月25日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Great service

Great service, Ri and Chloe were super friendly and knowledgeable, made sure I got the right pair of boots for me. Thank you !

2024年9月15日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Looking for a coat

I came looking for a winter coat & asked Ri for help & she did help. I did purchase a coat in my price range.
Ri was very friendly & polite

2024年9月13日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

I came into exchange a coat

I came into exchange a coat, the refund process was simple, Harry helped me out again, he's a star.

2024年9月14日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Great experience and service

Came into millets looking for a new pair of walking boots. Harry offered me great service, he wasn’t too pushy and recommended me a great pair of boots. I will definitely be coming back!

2024年9月7日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Harry @ Bury store

Harry @ Bury store was very helpful- a great balance between not overbearing and providing helpful advice.

2024年9月7日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Always great service

Always great service, very knowledgeable and friendly

2024年9月7日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Order online and gone into shops.

I've order online which was simple to use. Fast delivery too. I've even been into their shops. Very helpful and very friendly staff. Definitely recommend this company

2024年8月29日
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

5つ星のうち5の評価

Great service - so helpful

Great service by Callum at Bury 1184 and the other staff too. Very friendly and helpful and gave good advice on products. Thanks!

2024年8月22日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

5つ星のうち5の評価

Helpful and pleasant sales man

The young man (Callum at the Wood fields Store) was very helpful and polite. The walking boots I bought were a replacement for a matching pair which I have walked the tread off so I knew I didn't really need to try them on. He explained that if I hadn't worn them outdoors and the tags were still attached I could return them for a different size or have a refund

2024年8月22日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

5つ星のうち1の評価

ordered next day delivery it arrived 5…

ordered next day delivery it arrived 5 days later. Then must of been as some sort of apology, they sent me a £75 off a wine bundle voucher, bare in mind in just 16years old😂

2024年8月20日
Millets - Bury ロゴ

Millets - Bury からの回答

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

5つ星のうち5の評価

Mr P.Duffen visit.

Callum at Bury 1184 branch of Millets was very professional & helpful.
Millets offers & sales are better than any other camping places.
It would be good to put a "until date" on the offers/sale items though.
Thanks guy's.

2024年8月16日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

5つ星のうち5の評価

Great service

Travelled from Warrington to visit this store on the 9th August after buying a pair of Brasher boots online which were faulty. I was served by Callum and Scott who were very attentive, and dealt with this problem immediately with no trouble. Positive attitudes, friendly and offered further recommendations for things in the store. Best customer service I’ve had in a long time!!

2024年8月9日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Went in to buy some walking shoes

Went in to buy some walking shoes. Good selection, was able to find just the right pair. There was a sale on, so price was very good and the quality is excellent. Due to the sale was also was able to pick an OS map, which was a bonus. Emily and Callum who were serving were very pleasant and were able to quickly find the right size of shoe I was looking for. Excellent.

2024年6月3日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

5つ星のうち5の評価

While we were on holiday

While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers !! Thank you Scott PS We went into millets because they had dog biscuits and water available, The competition two shops down wouldn’t let the dog in.

2024年6月29日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

5つ星のうち5の評価

Excellent and very friendly service…

Excellent and very friendly service from Callum in Bury today. Great shop

2024年7月19日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Excellent Service from Callum at Bury…

Excellent Service from Callum at Bury Store (1184), Really helpful and a credit to Millets - Thank You

2024年7月12日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

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