Ordered some boots and Evri failed to deliver, they went straight back to millets warehouse and wouldn’t try to re-deliver. Very bad customer service. Will not be ordering from millets again!.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Ordered some boots and Evri failed to deliver, they went straight back to millets warehouse and wouldn’t try to re-deliver. Very bad customer service. Will not be ordering from millets again!.
企業が回答しました
While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers... もっと見る
企業が回答しました
Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in... もっと見る
企業が回答しました
Scott in Bury was super helpful, knowledgeable & personable. He asked me questions to clarify what I was looking for in a shoe. He also shared his first hand knowledge & experience. I tried on a fe... もっと見る
企業が回答しました
当該企業による記述
Unit 5, Woodfields Retail Park, BL9 5BY, Bury, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent help, arrived at the store, got help right away. Friendly and helpful staff.

Millets - Bury からの回答
Visited the Bury store today and the service from Harry and Emily was first class, it was a pleasure to be greeted politely and courteously.

Millets - Bury からの回答
All the staff were pleasant and helpful but in particular Callum exceeded expectations on customer service. Helped my wife get the right things for her needs and even explained about ordering things in of we couldn't find her size. He was helpful and charming throughout the time we were there and I complimented him on his service. What a breath of fresh air. Will look forward to shopping at millets bury again in the future especially if he is there. He's a credit to his manager

Millets - Bury からの回答
Had a great experience in the Bury store today, Callum was very helpful to me and my partner, even offered to order stuff in if they didn't have the size in store. Both himself and the other lady working were very friendly and polite, 10/10 will shop there again 😊

Millets - Bury からの回答

Millets - Bury からの回答
I had the opportunity to interact with Scott at the Millets store in Bury today, and I must say that the level of service I received was truly exceptional.
Scott greeted me warmly and welcomingly from the moment I entered the door with my daughter. He promptly inquired as to how he could assist and listened attentively as I described the type of expedition kit we were looking for. Following this, he demonstrated his product knowledge and communication skills with impressive results.
Scott spent time thoroughly explaining the features and benefits of various expedition kits, emphasising the key differences and how they would match my daughter specific needs. They explained things in a clear, concise, and tailored way, making sure I felt informed and able to make the best decision for myself.
Scott's demonstration of the expedition kit was a standout aspect of my experience.
He carefully explained the purpose of each component and how it would perform in various outdoor conditions. I found the level of detail and hands-on approach to be easy to visualize how the kit would work in real-world scenarios.
Scott remained professional and patient during our interaction, answering all of my questions and concerns with a genuine desire to provide the best possible solution.
I walked out of the store feeling confident in my purchase and appreciative of the exceptional customer service I received.
I highly recommend Millets store and Scott, if you need an expedition kit or outdoor gear.

Millets - Bury からの回答
Encouraged to place order in store instead of online. Informed that I would receive a confirmation email. No email has been received to date some days later and the order has not been delivered. Disappointing experience.

Millets - Bury からの回答
We had spent time in bury looking for what we wanted, with no avail and came to the shop looking for one thing really bit left with everything we needed. The welcome & attitude of Scott & Ri was exceptional. Extremely welcoming & relaxed. An item we had really liked but not in our size has been arranged to be delivered to our home. We have shopped at this store before and are never disappointed with the exceptional service. This should be a flagship store for staff training not only for millets but for customer service in general.

Millets - Bury からの回答
Great service today from Steven. I was after a waterproof jacket and trousers and he helped me with various options and sizing. Nothing was too much trouble. Steven did you proud Millets. Thanks again.

Millets - Bury からの回答
I came instore today to purchase some items for hiking. I was approached by a member of staff - Ryan. He was really helpful and welcoming. Explained to me about nearer stores as I mentioned I drove 35 minutes. Gave me a few suggestions on backpacks. Thank you for fantastic service and quick on checkout too so no queuing.

Millets - Bury からの回答

Millets - Bury からの回答
Scott assisted me with my search for some walking boots. Scott was very friendly, helpful and generous with the time and attention I was given not to mention the birthday discount I received. A really positive shopping experience the cashier was very polite and courteous too. Very happy with my boots and would encourage my friends and family to shop at Bury shop based on my experience.

Millets - Bury からの回答
Friendly and knowledgeable customer service by Ri.

Millets - Bury からの回答
Emily at Bury 1184 was so helpful in advising me on the best walking boots and how they should be onwardly cared for to ensure longevity

Millets - Bury からの回答
Very friendly staff, especially Harry- he was very useful in helping me with purchasing equipment for my Gold Duke of Edinburgh Award

Millets - Bury からの回答
Friendly staff and efficient processing of my refund. Harry was very helpful in advising me about socks and other offers.

Millets - Bury からの回答
Excellent service and advice. We are very pleased with our purchases today.

Millets - Bury からの回答
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