Millets - Bury レビュー 

478
TrustScore 5段階評価の5

4.9

Unit 5, Woodfields Retail Park, BL9 5BY Bury, GB


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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Ordered some boots and Evri failed to deliver, they went straight back to millets warehouse and wouldn’t try to re-deliver. Very bad customer service. Will not be ordering from millets again!.

企業が回答しました

5つ星のうち5の評価

While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers... もっと見る

企業が回答しました

5つ星のうち5の評価

Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in... もっと見る

企業が回答しました

5つ星のうち5の評価

Scott in Bury was super helpful, knowledgeable & personable. He asked me questions to clarify what I was looking for in a shoe. He also shared his first hand knowledge & experience. I tried on a fe... もっと見る

企業が回答しました


企業情報

  1. アウトドア衣料・用品店
  2. アクティブウェア店
  3. バッグと旅行かばんの店
  4. キャンプ用品店

Millets - Bury について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

連絡先

  • Unit 5, Woodfields Retail Park, BL9 5BY, Bury, 英国

  • 01617 636620

4.9

優良

TrustScore 5段階評価の5

478件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(478)

過去12か月のレビュー数: 5,780

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Good company

Good company. Service by Leighton second to none. Bury 1184. Will go there again.

2024年1月12日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

5つ星のうち4の評価

Served by Harry- very helpful- many…

Served by Harry- very helpful- many thanks

2024年1月6日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Hi Rob,

I appreciate you taking the time to leave us this review.

I am pleased to hear that you was happy with your customer service

We hope you had a great experience with us and we look forward to seeing you again soon.

Thanks,
Aaron,
Online Review Team.

5つ星のうち5の評価

Excellent experience today making some…

Excellent experience today making some purchases for walking, Callum and Emily were very helpful with getting us what we required.

2024年1月6日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Scott and Callum are really helpful…

Scott and Callum are really helpful guys with good product knowledge and ready to assist. Great ambassadors for Millets it’s staff like these who are the reason customers return from choice to use Millets.

2024年1月3日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

5つ星のうち5の評価

Went to the Millets Bury store on…

Went to the Millets Bury store on Friday with no idea what gifts to buy. Was served by Ri and Callum. Both were more than happy to help, advise and make sure product was correct. Refreshing these days to see people enthusiastic in the role. Thanks again

2023年12月21日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Was severed off callum and ri helped me…

Was severed off callum and ri helped me return my online order an get a new coat thanks

2023年12月21日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

A Breath Of Fresh Air

Went into our Local Millets in Bury, Lancs.
Had the privilege of being served by Leighton.
We found him extremely knowledgeable on the items we purchased, went out of his way to make sure I bought the right pair of boots. Did not feel rushed and was such a pleasant person, it made a nice change to be able to have a chat with a sales person these days all to rare.
I told his manager he was a credit to the store.
WELL DONE LEIGHTON!

2023年12月19日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Scott at Millets (Woodfields Retail…

Scott at Millets (Woodfields Retail Park, Bury) was brilliant. I walked in without a clue but I told him that I needed warm, waterproof clothing and explained the purpose. He kitted me out with warm layers a waterproof outer coat and waterproof trousers all for a very reasonable price. A few weeks later I’m pleased to say that I wear the whole set every week for outdoor activities and have stayed toasty and dry.
Thanks Scott for your friendly manner and fab knowledge ☺️

2023年10月31日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Very polite and helpful sales person…

Very polite and helpful sales person who helped me find what I needed .

2023年12月14日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Emily was really helpful with getting boots

Emily was really helpful with getting boots for me and my daughter

2023年12月9日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

5つ星のうち5の評価

Great service from Scott

Great service from Scott. Knowledgeable and helpful.

Good products at a fair price

2023年12月12日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Awesome experience with Scott in Bury

Scott in Bury was super helpful, knowledgeable & personable. He asked me questions to clarify what I was looking for in a shoe. He also shared his first hand knowledge & experience. I tried on a few and based on feel, fit & Scott's input, I fairly quickly decided. I ended up wearing them out of the store - partly because they're waterproof and the heavens opened and also because my inner 5 year old came out and I was excited! I'll definitely be back!

2023年12月7日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

5つ星のうち5の評価

Great experience at Millets Bury

Came in with an online order that turned out was to big. I was thinking of a refund but found they had the items I needed in the sizes I needed so exchange made. Lovely staff member present super helpful great experience all round.

2023年12月6日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Happy Customer

Had to take somethings back today that I had ordered online, some wrong size and others not suitable. Ri at Millets in Bury was lovely to deal with, nothing was too much trouble and she dealt with everything in a polite and courteous manner. I would definitely shop at Millets again. Thank you Ri for your help today.

2023年12月5日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Harry gave great customer service

Harry gave great customer service, explaining the benefits and differences between the boots to help me decide on the final pair. He was knowledgable, friendly and nothing was too much trouble.
Thank you so much 👍

2023年11月18日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

5つ星のうち5の評価

The staff Callum & Ri were most polite

The staff Callum & Ri were most polite, friendly & helpful. The store is well stocked with merchandise well laid out. A very positive retail experience.

2023年11月22日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Excellent service great prices highly…

Excellent service great prices highly recommended

2023年11月21日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Thanks, Leighton and Harry

Great experience buying some walking shoes for my daughter at the Bury store.

Expertise, patience and a great attitude.

Thank you, Leighton and Harry.

2023年11月19日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

I was served by Callum who was very…

I was served by Callum who was very helpful without being pushy. Nothing was too much trouble for him and gave excellent service with a smile.

2023年11月14日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Excellent throughout

I was dealt with by Callum and Leighton. They were very good - they welcomed me and were knowledgable and pleasant throughout. I wouldn’t hesitate to recommend this store.

2023年11月9日
自発的なレビュー
Millets - Bury ロゴ

Millets - Bury からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

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