Millets - Tunbridge Wells レビュー 

483
TrustScore 5段階評価の5

4.9

3/7 Camden Road, TN1 2PS Tunbridge Wells, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was served by Chloe at tunbridge wells. Really excellent service. She explained her knowledge of walking boots, socks and trousers and was exceptionally helpful when serving me. I felt my needs wer... もっと見る

企業が回答しました

5つ星のうち5の評価

Served by Daisy on Saturday to buy some hiking boots. Really excellent customer service. Really knew her stuff. Knew all the differences between brands / models of boots. Made good recommendations, di... もっと見る

企業が回答しました

5つ星のうち3の評価

Brought a waterproof jacket on the 27th June, wore it the following Tuesday when it rained for about 25 mins and the colour had transferred onto a new white shirt underneath. Went straight up to store... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited this shop previously and received great service. Visited today specifically for advice & guidance on walking boots and some other items required. Was served by Aria who was approachable, frie... もっと見る


企業情報

  1. アウトドア衣料・用品店
  2. アクティブウェア店
  3. バッグと旅行かばんの店
  4. キャンプ用品店

Millets - Tunbridge Wells について

当該企業による記述

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

連絡先

  • 3/7 Camden Road, TN1 2PS, Tunbridge Wells, 英国

  • 01892 574891

4.9

優良

TrustScore 5段階評価の5

483件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(483)

過去12か月のレビュー数: 5,780

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Jonah did a great job today helping me…

Jonah did a great job today helping me choose my shoes for my forthcoming trekking trip.

2024年9月8日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

5つ星のうち5の評価

Tunbridge Wells store review

I was served by Aria in the Tunbridge Wells store yesterday. He was extremely helpful and efficient helping me with my return of two items, ensuring it was a smooth process which was dealt with very promptly. He was also friendly and chatty, ensuring the whole visit was a pleasant experience. We’ll definitely be shopping in store here again!

2024年9月7日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

5つ星のうち5の評価

Great Service!

Top tier service from Aria and Jonah. They were very helpful and friendly and I found the walking shoes I needed :)

2024年9月8日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

5つ星のうち5の評価

Knowledgable and friendly staff

I randomly popped into the Millets, having no idea what shoe to buy. Aria was so kind as to take the time to explain to me what each shoe was suitable for and what I needed to check when deciding what shoe to buy. He was highly knowledgeable, super helpful, very friendly, and keen to help me purchase what was best. Even when they didn’t have my size, he advised me where to look for it. No hard sell or pressure to buy whatsoever. I came back with my partner to buy a pair for him, too, as I had an excellent experience thanks to Aria.

2024年8月20日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Very good

Aria talked us through plenty of options for boots with good knowledge and idea of what would suit our needs best. Great choice of stock in general and a very pleasant experience overall!

2024年8月14日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Great customer service

We were really happy with the service given by Aria who was friendly, helpful and knowledgeable. We felt under no pressure and were able to take our time to try on socks and boots to make sure we chose the right ones for us. Would highly recommend, thank you 😊

2024年8月19日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Outstanding service

I selected a pair of outdoor shoes and took them to Aria (who I now know to be the manager) to see if there were any available in my husband's size. I was informed that they were in fact a return and the only pair available. Aria offered to see if they could be ordered online and quickly ordered pairs in 2 different sizes to be sent to us.
They arrived the following day and I returned one pair to the Bromley branch of Blacks, again receiving excellent service regarding a refund

2024年8月16日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

5つ星のうち5の評価

Welcoming and knowledgeable staff

Really helpful team who suggested different walking shoes based on my pretty ambiguous initial thoughts. Very patient and so knowledgeable - I feel well equipped to take care of my new boots and can’t wait to start walking some of the routes we talked about! Many thanks to Christina and Aria

2024年8月16日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Excellent service and product range

Aria who served us couldn’t have been more knowledgeable and helpful. Clearly trying to get the best value for us and not selling more expensive, ‘over-specced’ equipment when we didn’t need it. Excellent selection of sale and non sale items too.

2024年8月14日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

5つ星のうち5の評価

Great customer service

Aria was super helpful, knowledgable and patient.

2024年7月19日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

Above and beyond

Really helpful and friendly staff who helped me make suitable purchases for my upcoming trip and also some extra value items as well. Thank you also particularly to the manager Aria who helped me assemble and fix my drybag lanyard even though it was not purchased at his shop. Assistance above and beyond....

2024年8月11日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

5つ星のうち5の評価

Aria was great help and friendly!

Aria was great help and friendly!

2024年8月10日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

5つ星のうち5の評価

Helpful and friendly staff!

Really helpful and friendly staff. Looking for shoes for my daughter and Sam found some shoes in her size that were perfect for what we needed. Always helpful and reasonable prices.

2024年8月4日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

5つ星のうち5の評価

Excellent service

Excellent service - served by Aria

2024年6月1日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Helpful and knowledgeable staff.

Helpful and knowledgeable staff.
We were served by Sam who was professional and courteous.

2024年7月16日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

5つ星のうち5の評価

The right person for the job!

We have had brilliant and informative customer service from this store in the past, so thought we'd go back to get walking shoes for my husband when he does our dog walking in the mornings. We wanted waterproof trainers if possible. Luckily Aria was in store. He helped us before, this visit he carried on with excellent service. He talked us through the options and showed us the insides of various trainers and how the leaks take place! Nothing was too much for him, no question too silly for him. He is a very competent salesman and very knowledgeable. TW are very lucky to have him. We would recommend this store for gor your purchases. Keep up the good work.

2024年7月12日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

5つ星のうち5の評価

First rate friendly and helpful service…

First rate friendly and helpful service from Sam. Have chosen the perfect pair of hiking boots. Beats the internet all ends up

2024年7月9日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

5つ星のうち5の評価

Excellent service

Served by Jonah really helpful, a lovely young man. Happy to ask his colleague for additional information if needed. Nothing was too much effort getting stock from the basement!

2024年7月6日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

5つ星のうち5の評価

Bought some quality boots in a sale

Bought some quality boots in a sale. Good customer service. I like this store! Aria was very professional.

2024年6月7日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

5つ星のうち5の評価

Very helpful

Very helpful. Served by Christina who seemed knowledgeable about the various brands of footware. Her colleague in the Black's store was helpful in securing a pair of Brasher boots in the correct size by contacting the Millets store where I eventually made my purchase.

2024年6月21日
自発的なレビュー
Millets - Tunbridge Wells ロゴ

Millets - Tunbridge Wells からの回答

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

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