I spoke to a lady at Moneyhelper regarding a private pension I had paid into via JDP Indepemdent Advisors, Tarporley over 18 years. When I told her JDP never paid out my pension when I retired she sai... ãã£ãšèŠã

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I was very impressed with my pension wise appointment. Lawrence was very knowledgeable and friendly through out, highlighting all the key points of each pension option as well as providing inf... ãã£ãšèŠã
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Easy online booking. Agent called on date and time agreed, and was extremely friendly, knowledgeable and helpful. He covered everything I needed and answered my questions. I was sent an email afte... ãã£ãšèŠã
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I had my insurance cancelled just before I was due to go away because of medical changes. I was recommended to contact moneyhelper who were able to give me random telephone numbers of various insurer... ãã£ãšèŠã
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moneyhelper.org.uk (incl. pensionwise.gov.uk) ã«ã€ããŠ
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Making your money and pension choices clearer
MoneyHelper offers you clear money and pensions guidance thatâs quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.
Whatever your circumstances, weâre on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.
MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.
You can get an appointment if you have a UK-based defined contribution pension and are:
- 50 or over
- or under 50 and:
- inherited someone else's pension, or
- are retiring early due to poor health.
We can also help you:
- deal with debt
- reduce your spending and build up savings
- navigate life events such as redundancy, relationship breakdown, retirement or bereavement
- budget for bills or major purchases
- learn about mortgages and renting
- find out about extra benefits and entitlements
- report financial scams or fraud.
How to find us
Online:
- Visit moneyhelper.org.uk where you can also start our webchat and WhatsApp services or book a Pension Wise appointment at Pension Wise appointment options/MoneyHelper
Phone
- Money and Pensions guidance:0800 011 3797
- Money and Pensions guidance from overseas: +44 20 7932 5780
- Money and Pensions guidance (Welsh) 0800 756 1012
- If youâre self-employed: 0345 602 7021
- Use Relay UK to type messages using a textphone or app: "Relay UK - homepage | Relay UK
- Report scams or fraud: 0800 011 3797
- Book a Pension Wise appointment: 0800 138 3944
- Pension Wise appointment from overseas+44 20 3733 3495.
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- www.moneyhelper.org.uk
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A USEFUL FOLLOW-UP FROM PENSION-WISE
It has been very useful to get a questionnaire today from Pension Wise - as a follow-up to a very helpful talk with me, by phone, about my options at the end of April. I have since checked out various options and spoken to others, including staff at my pension company - and thinking further about the questions today I will review my paper-work once more.

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
Great experience: was like talkingâŠ
The whole experience was like talking to a good friend, whom you truly trust. Conversation flowed with ease and this made asking questions really very easy and comfortable. Didn't feel like anything I had to ask was silly and I was treated with complete respect - really was a great informative conversation (chat). Thank you so much.

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
you MUST do this first.
Having almost been pressurised into shifting my private pension to the first company i came across, i decided to contact Pension wise and make an appointment.
Good job i did.
75 minutes later after a well informative and constructive conversation i had a clearer view and idea of what to do. You might think you know what,s best but trust me, give Pension wise a call, make an appointment and take your time. it,s worth it.
Highly recommended. !

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
Very helpful
Very helpful, knowledgeable and easy to get the questions I needed answering .
Highly professional, would recommend and use again, thank you.

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
condescending manner
initial call to the operator left me cold and uninterested in taking things any further with this company, due to his patronising and condescending manner

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
Would highly recommend!
I enquired due to trying to obtain holiday insurance with existing health conditions & having an awful experience. Moneyhelper sent me a link & were extremely helpful over the phone. I am now sorted thanks to Moneyhelper & very grateful.

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
Helpful and knowledgeable
I had questions about my existing workplace pensions and future vis self employed options. The advisor was knowledgeable, clear, helpful, and warm, helping me to resolve my queries and leaving me with a clear understanding of my options. Definitely worth using this free service!

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
Excellent service
Being able to speak to someone knowledgeable for personalised information which is impartial and non-commercial was invaluable. The agent was helpful, listened to my situation and didn't rush the conversation. I know I can go back to them if I have further questions. 100% recommend.

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
Travel insurance.
Excellent service.we used Money Helper to book our travel insurance.

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
MH bespoke session
Each session needs to be bespoke to clientâs scenario, which could be hashed out in 10 mins. Agent took 1hr 10 mins. The meeting was a waste of time.

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
Complete waste of time
This organisation is a complete waste of time and I wasted a lot of my time and effort yet ended up with no advice. "Book a telephone appointment" had nothing available for two months. "Book an online appointment" is a total con and at the end of it you aren't given an appointment with an adviser. I tried using "Live Chat", typed in an extremely detailed description of my problem, waited 20 minutes and received no response, closed the browser window. Then when I went back to the site later to check something else, Live Chat popped up with an adviser having asked me loads more questions. Tried to reply but was taken right back to the AI chatbot starting question of "What is your name?". Total waste of time. Then they woke me and wifey up at 1:09am by sending me an email asking for more feedback!

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
Excellent clear information
Excellent clear information. Saved me having to wade through all the data checks, call queues, hold music of my 2 pension providers to ask a specific question about 'small pot' rules.

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
Very professional and tailored advice
Very professional and tailored advice. Clearly explained

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
Complete waste of time
Complete waste of time, woman on the phone wasted an hour of my time and got no help whatsoever

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
Called moneyhelper after seeing MartinâŠ
Called moneyhelper after seeing Martin Lewis show, the guy was so knowledgable and helpful
I wanted clarity on a final pension and he gave me that! And talked through my other pensions
Also advised me I didn't need to pay £1000 per pension for financial advise, which I wasn't going to, but amazing that the FA wanted that
Well done moneyhelper

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
The whole experience was tremendous
The whole experience was tremendous,timing of the call, professionalism throughout and the exceptional knowledge of the pension market. Jim the representative for pension wise was magnificent in every way thoughout the call. He explained every detail and more importantly he took time to listen . Thank you Jim.

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
Clear and helpful advice
Clear and helpful advice. I had a fair amount of knowledge on pension options but some questions on the detail. The agent was knowledgeable and able to answer my questions. Well worth the hour spent
(This review relates to a PensionWise appointment)

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
I was struggling to get travelâŠ
I was struggling to get travel insurance as I was on a waiting list for knee surgery. Once my medical history had been taken, money helper were brilliant in directing me to several companies who would insure me.

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
Overall valuable information!
Overall very satisfied with appointment & time given, explaining discussing the 6 options for your pension - clearly setting out how each work. Good guidance for anything you have missed or required to check within your own pensions & providers. Really its all learning & picking anything you may have not known or fully understood before. Overall very valuable information!

moneyhelper.org.uk (incl. pensionwise.gov.uk) ããã®åç
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