Today instalation didn't go as expected at first but after speaking to the supervisor things looked up for me . The guys Joey, Liam and Stefan bent over backwards and installed to my needs . They h... ãã£ãšèŠã
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Stefan made attendance to our house to install the required modem. He was respectful to our property at all times wearing boot covers, taking away the leftover pieces of packaging etc and leaving... ãã£ãšèŠã
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Quick install by three very efficient workers , Stefan , Elliot and Macca. Stefan explained in detail what happens once my new router arrives and explained it in terms I could understand, many thanks... ãã£ãšèŠã
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Couldnât fault the install today, engineer James was polite and very helpful, helped re route installed cable which had been fitted incorrectly the the outside. No mess left either . Thanks James
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MS3 Networks is a Full Fibre Broadband network provider based in Hull, bringing competition and choice to customers. MS3âs high quality infrastructure enables our wholesale partners to provide futureproof connectivity options including gigabit broadband, ethernet and dark fibre services to homes and businesses in Hull and parts of Northern England.
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Owen House Owen Avenue, Priory Park, HU13 9PD, Hessle, è±åœ
- 01482 736133
- info@ms-3.co.uk
- www.ms3networks.co.uk
4.8
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the lads were very lucky polite andâŠ
the lads were very lucky polite and considerate of the neighbours, in and out within very little time couldnât even tell theyâd been there 0 mess left behind very satisfied
2026幎5æ6æ¥
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MS3 Networks ããã®åç
Hi JJ,
Thank you for the amazing 5 star review!
We are glad that you had a good experience with our engineers and that they were polite and neat.
We hope you enjoy your new connection!
Kind Regards.
Team MS3 ð
Kev was brilliant
Kev was brilliant. Always on hand to help and answer questions. I wouldn't have switched it it weren't for him.
2026幎5æ1æ¥
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MS3 Networks ããã®åç
Hi Sharon,
Thanks so much for taking the time out of your day to leave this wonderful 5 star review! We're so glad you had the excellent service you deserve from Kev and we really appreciate the feedback. We'll make sure it gets passed on!
We do hope that you continue to enjoy your journey with MS3!
Kind regards
Team MS3ð
neil was very professional and theâŠ
neil was very professional and the installer was top notch from start to finish
2026幎4æ24æ¥
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MS3 Networks ããã®åç
Hi Steve,
Thank you for the amazing 5 star review!
The feedback is always appreciated and we are glad that you had a good experience with Neil and our installer.
We hope you enjoy your new service!
Kind regards
Team MS3ð
The chap was very professional and wasâŠ
The chap was very professional and was even respectful to catch the debris in a box so no mess. Thank you.
2026幎5æ5æ¥
èªçºçãªã¬ãã¥ãŒ
MS3 Networks ããã®åç
Hi Anthony,
Thank you for leaving us a 5* Review.
We are pleased to read your feedback on the professionalism of the engineer, we will be sure to pass on your feedback.
We hope you enjoy your new connection!
Kind regards
Team MS3ð
Zoe was great
Zoe was great. Got us back online quickly and even came by the house to check everything was sorted. Great customer service
2026幎5æ5æ¥
èªçºçãªã¬ãã¥ãŒ
MS3 Networks ããã®åç
Hi Helen,
Thank you for your amazing 5 star review this is greatly appreciated.
We will definitely pass this praise onto Zoe and we are glad that you experienced great customer service from her.
Kind regards
Team MS3ð
Had a positive visit from Neil theâŠ
Had a positive visit from Neil the sales agent. Explained everything clearly, and found me a great deal from my new provider!! Will definitely recommend!
2026幎4æ29æ¥
èªçºçãªã¬ãã¥ãŒ
MS3 Networks ããã®åç
Hi Kelly,
Thanks so much for your 5 star review! We appreciate that you took the time out of your day to submit this!
We are so pleased to hear that you had a great experience with Neil, we would be absolutely delighted to pass on this wonderful feedback to him.
We hope you enjoy your new service and please don't hesitate reach out if there's anything you need.
Kind regards
Team MS3ð
In and out installing was immediate
In and out installing was immediate, here at 8am all hooked up by 9 great people great service
2026幎4æ30æ¥
èªçºçãªã¬ãã¥ãŒ
MS3 Networks ããã®åç
Hi Josh,
Thank you for your 5 star review, this is greatly appreciated!
We are more than happy to hear that your installation went forward as planned!
This will be passed over to our engineering team.
Kind regards,
Team MS3ð
The engineer was friendly didn't makeâŠ
The engineer was friendly didn't make any mess and was polite. The install went smoothly .
2026幎4æ29æ¥
èªçºçãªã¬ãã¥ãŒ
MS3 Networks ããã®åç
Hi there,
It's lovely to hear that you had a positive experience when getting your connection installed.
I will pass on your kind words to the engineering team and make them aware of your appreciation.
We are grateful for your 5* review and hope that you enjoy your new connection!
Kind regards,
Team MS3ð
Very polite
Alex came to my property knew what the problem was and I was back up and running in no time
2026幎4æ28æ¥
èªçºçãªã¬ãã¥ãŒ
MS3 Networks ããã®åç
Hi Sarah,
Thank you so much for taking the time to leave us a 5 star review!
It's great to hear your feedback about Alex - we'll make sure he gets to see this.
We are pleased he was able to resolve your issue and we hope you continue to enjoy using the service.
Kind regards,
Team MS3ð
Engineers turned up politeâŠ
Engineers turned up polite professional, and did a tidy job
2026幎4æ27æ¥
èªçºçãªã¬ãã¥ãŒ
MS3 Networks ããã®åç
Hi Leann,
Thank you for taking your time and leaving us a 5 star review.
We are very happy that the engineers that turned up were polite and completed the job in a tidy fashion.
Thank you again, and we hope you're enjoying your connection!
Kind regards,
Team MS3ð
Excellent service alex was amazing âŠ
Excellent service alex was amazing sorted the problem straight away hes a credit to ur company so polite and professional id definitely request him for future problems he needs a pay rise ha ha Joanne 167moorhouse road HU5 5PR
2026幎4æ29æ¥
èªçºçãªã¬ãã¥ãŒ
MS3 Networks ããã®åç
Hi!
Thank you for leaving an amazing 5 star review! It is really appreciated!
Alex certainly is amazing and is great at what he does, we will make sure this brilliant feedback is passed onto him.
We're really pleased to see that you were happy with the service that Alex provided.
Thank you again!
Kind regards,
Team MS3 ð
Ash was absolutely brilliant thisâŠ
Ash was absolutely brilliant this morning got me sorted out quicky and a really nice lad to deal with. Thanks Ash
2026幎4æ29æ¥
èªçºçãªã¬ãã¥ãŒ
MS3 Networks ããã®åç
Hi Adam,
Thank you for taking the time to leave us a review! We really appreciate it. We're glad to hear that you were happy with the service from Ash, and that he was speedy and friendly! That's what we like to see.
Thank you again, and we hope you're enjoying your connection!
Kind regards,
Team MS3 ð
Great service
Great service, I got a text to say the engineer would arrive within the hour. When he turned up he was lovely, friendly, really fast and helped me plug everything in to get the Internet up and running, even the bits he didn't have to do, it was much appreciated :)
2026幎4æ28æ¥
èªçºçãªã¬ãã¥ãŒ
MS3 Networks ããã®åç
Hi there Kerry,
Thank you for the fantastic 5* review! We're really happy to see that you were given a heads up in advance of the engineers arrival, and that the engineer was lovely and helpful! That's what we love to see. We're glad you were happy with the service.
Thank you again, and welcome to MS3!
Kind regards,
Team MS3 ð
My engineer was Ash he was a very happyâŠ
My engineer was Ash he was a very happy pleasant man and took his boots off even tho I said he didn't need to on this wood floor but he insisted. He did a good job too.
2026幎4æ27æ¥
èªçºçãªã¬ãã¥ãŒ
MS3 Networks ããã®åç
Hi there Julie,
Thank you so much for the review! We really appreciate it. We're delighted to hear you were pleased with the service from Ash, and that he was polite and treated your home with respect. That's what we want to see on all our engineer visits!
Thank you again, and we hope you enjoy the connection.
Kind regards,
Team MS3 ð
Excellent communication
Excellent communication.
Accurate information.
Prompt service.
First class installation.
2026幎4æ23æ¥
èªçºçãªã¬ãã¥ãŒ
MS3 Networks ããã®åç
Hi John,
Thank you for the brilliant 5* review! We're glad to see you were happy with how things went with your installation, and that you felt informed throughout. We sure hope you're enjoying the connection now it's all up and running!
Thank you again.
Kind regards,
Team MS3 ð
MS3 Networks ããã®åç
Hi there John,
Thank you for the review! We're happy to see you were pleased with the service from Stefan, we'll be sure to pass along your kind words.
Kind regards,
Team MS3 ð
Stephan was great
Stephan was great, explained everything very quick and neat would recommend
2026幎4æ25æ¥
èªçºçãªã¬ãã¥ãŒ
MS3 Networks ããã®åç
Hi there Byron,
Thank you for leaving us a great review. We're delighted to know you were satisfied with the work from Stefan, and that he was speedy whilst also ensuring your home remained neat and tidy. That's what we like to see!
Thank you again, and we hope you're enjoying your new connection!
Kind regards,
Team MS3 ð
James was really polite andâŠ
James was really polite and professional.
Got the issue sorted out quickly
5star review from me !
2026幎4æ24æ¥
èªçºçãªã¬ãã¥ãŒ
MS3 Networks ããã®åç
Hi there,
Thank you so much for the 5* review! We really appreciate it.
We're delighted to hear you were pleased with the service from James, and that he was able to resolve your issue in a professional manner. We'll be sure to pass along your kind words to him.
Thank you again, and we hope you're enjoying your connection.
Kind regards,
Team MS3 ð
MS3 Networks ããã®åç
Hi Petur,
Thank you so much for the review! We're happy to see you were pleased with the job, and that it was done on time with no fuss, that's what we like to see.
Thank you again, we hope you're enjoying your connection!
Kind regards,
Team MS3 ð
Cant connect to the Internet spoke to 2âŠ
Cant connect to the Internet spoke to 2 different guys still cant get connect, waiting for a engineer who hasn't turned up during the appointment time
2026幎4æ23æ¥
èªçºçãªã¬ãã¥ãŒ
MS3 Networks ããã®åç
Hi there Sarah,
Thanks again for your feedback.
Thank you for providing us with your details, to allow us to get in contact to resolve this issue that you were experiencing.
We appreciate your feedback whilst this was resolved and we hope that you can now enjoy your connection.
If you have any further issues in the future, please don't hesitate to reach out.
Kind regards,
Team MS3 ð
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