We arrived in Gibraltar to find that despite having written confirmations for both our airport transfers and hotel room, neither were aware of us. When we approached the company regarding this, the... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Overall my wife and I had an excellent weekend break in Gib. Did the cable car return trip to the top of the rock, Dolphin Adventures from Ocean Village and plenty of window shopping. Only downsides w... もっと見る
企業が回答しました
British Airways cancelled the return flight due to wind. Easy Jet landed and departed on time 10 minutes before our schedule. We were 5 hours late in London including coach to Malaga. Not the first ti... もっと見る
企業が回答しました
Excellent Company to deal with. First time visiting Gibraltar and glad we chose MyGibraltar as it was so easy and stress free. Hotel, flight and transfers were organised and at a very reasonable cos... もっと見る
企業情報
当該企業による記述
UK’s number 1 specialist for Gibraltar Short breaks, city breaks, holidays, hotels, weddings and more. ATOL protected.
連絡先
Lily House, 11-12 The Shrubberies, George Lane, London, E18 1BD, London, 英国
- 0208 518 4181
- cc@mygibraltar.co.uk
- www.mygibraltar.co.uk
3.8
ほぼ満足
763件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Efficient & simple to use
Simple to use and above all they upgraded me upon arrival at the Sunborn.
Will always use MyGibraltar.
2018年12月27日
自発的なレビュー
MyGibraltar からの回答
Dear Ritu,
Thank you for your kind comments and for choosing to book with My Gibraltar once again. Our success is built on the loyalty of repeat customers such as yourself.
I am also glad to hear that you got an upgrade at the Sunborn. As one of the largest operators to Gibraltar, we have very good relationships with the hotels there and this does of course have an impact on our customers.
I would just like to take this opportunity to wish you and all your family a very happy and prosperous 2019.
Kind regards,
Nick Clout
Customer Services Manager
Excellent all!
2018年12月23日
自発的なレビュー
MyGibraltar からの回答
Dear Alun,
Many thanks for taking the time to review your experience with My Gibraltar. I am delighted to hear that all went well.
We would just like to take this opportunity to wish a happy new year to you and your family.
Kind regards,
Nick Clout
Customer Services Manager
MyGibraltar からの回答
Dear Gordon,
Many thanks for your feedback and for rating My Gibraltar as five star - this is greatly appreciated.
I would like to wish you and your family a happy and prosperous new year and I do hope that we can be of service to you again in 2019.
Kind regards,
Nick Clout
Customer Services Manager
We have used MyGibraltar a few times…
We have used MyGibraltar a few times included having booked for 2019. All arrangements have been spot on with flights, hotels and transfers all as planned.
2018年12月10日
自発的なレビュー
MyGibraltar からの回答
Dear Mr. Williams,
Thank you for your kind comments and for choosing to book with Tickets to India once again. I am pleased to hear that you continue to be happy with the service that you receive from us.
I do hope that we can be of assistance to you again soon. In the meantime, we would be very grateful indeed if you would consider recommending us to friends and family who may also be interested in our service.
Kind regards,
Nick Clout
Customer Services Manager
Sunborn Hotel
For the past 3 years my husband and I have stayed at the Sunborn hotel in Gibraltar. However, this year was quite disappointing especially at breakfast, which is supposed to be the best in Gibraltar. For a 5 star hotel I thought it was awful that they served CARTON orange juice instead of freshly squeezed, there was only about 3 sets of salt and pepper in the whole restaurant that's supposed to cater for 250 guests, so had to go looking around other tables to find them and some of the staff cannot speak any English which can make things awkward. Don't expect them to be fluent, but in any tourist trade they tend to try and learn some of the local language.
2018年12月5日
自発的なレビュー
MyGibraltar からの回答
Dear Christine,
Thank you for the detailed feedback regarding your stay at the Sunborn Hotel. I am sorry that the hotel did not live up to your expectations this time around, however, your feedback will be very helpful to other customers when making an informed decision.
I do hope that you were at least happy with the service from My Gibraltar and that you would consider booking with us again in future.
Kind regards,
Nick Clout
Customer Services Manager
Really helpful
Really helpful getting me the trip /package that I needed.
It was no trouble to give me varying options until I was pleased with the overall package and price.
2018年11月27日
自発的なレビュー
MyGibraltar からの回答
Dear Robert,
Thank you for taking the time to review the service from My Gibraltar. I am pleased to hear that we were able to fine the right package (and price) for your needs and I do hope that you will consider booking with us again in future.
In the meantime, if you do have any family or friends that may also be interested in our service, we would be very grateful if you would consider recommending us to them.
Kind regards,
Nick Clout
Customer Services Manager
Excellent
Excellent, I would recommend this company in heartbeat. Everything was done online easily.
2018年11月26日
自発的なレビュー
MyGibraltar からの回答
Dear Diane,
Thank you for your kind words and for recommending the service from My Gibraltar.
I do hope that we can be of assistance to you again in the near future.
Kind regards,
Nick Clout
Customer Services Manager
MyGibraltar からの回答
Dear Stefan,
Many thanks for the feedback on your booking with My Gibraltar. I am pleased to hear that all went well and that you enjoyed your trip. I do hope that you will consider booking with us again the next time you plan to visit.
Kind regards,
Nick Clout
Customer Services Manager
Great company very fast and trusted by…
Great company very fast and trusted by me. Had five holidays with MyGibraltar, allways good.
2018年11月19日
自発的なレビュー
MyGibraltar からの回答
Dear Nikolas,
Many thanks for choosing to book with My Gibraltar once again - I am pleased that it was another positive experience.
As a loyal customer, we would be very grateful indeed if you would consider recommending us to friends and family that may also be interested in our service.
In the meantime, we look forward to being of service to you again soon.
Kind regards,
Nick Clout
Customer Services Manager
Good value
Good value very pleased with the service,I look forward to my visit to Gibraltar
2018年11月19日
自発的なレビュー
MyGibraltar からの回答
Dear Evans,
Many thanks for your review and for sharing your experience of My Gibraltar. I am pleased to hear that you were happy with the service and the price you paid.
We look forward to being of service to you again soon.
Kind regards,
Nick Clout
Customer Services Manager
MyGibraltar からの回答
Dear Mark,
Many thanks for your feedback. It is great to hear that you are happy with both the service and the value for money you received from the My Gibraltar team.
We look forward to being of service to you again soon.
Kind regards,
Nick Clout
Customer Services Manager
Excellent service
Excellent service, very helpful, could not ask for anything better. X
2018年11月19日
自発的なレビュー
MyGibraltar からの回答
Dear Doris,
Many thanks for your kind words. I am very happy to hear that you would rate My Gibraltar as excellent.
I do hope that we can be of assistance to you again in the near future. In the meantime, if you do have any friends or family that might be interested in our service, we would be very grateful indeed if you would consider recommending us to them.
Kind regards,
Nick Clout
Customer Services Manager
MyGibraltar からの回答
Dear Peter,
Thank you for rating My Gibraltar as excellent - this is very much appreciated.
I do hope that we can be of service to you again soon.
Kind regards,
Nick Clout
Customer Services Manager
MyGibraltar からの回答
Dear Anthony,
Thank you for booking with My Gibraltar once again and for your kind comments.
As a loyal and satisfied customer, we would be very grateful indeed if you would consider recommending us to friends and family who may also be interested in our service. In the meantime, we look forward to being of service to you again soon.
Kind regards,
Nick Clout
Customer Services Manager
MyGibraltar からの回答
Dear Duncan,
Thank you for your feedback and for rating My Gibraltar as five star - we can ask for no more than this! I am glad to hear that all went well and I hope that we can be of service to you again soon.
Kind regards,
Nick Clout
Customer Services Manager
Can’t be faulted
This will now be 3 years that we have booked with MyGibraltar for an autumn break because their service and attention to detail is superb. Their help was invaluable, when I had an accident, in arranging travel home.
Can’t be faulted.
2018年11月5日
自発的なレビュー
MyGibraltar からの回答
Dear G S Webster,
Thank you for choosing to book with My Gibraltar once again and for your kind comments regarding the service that you have received to date. I am of course sorry to hear that you had an accident and required assistance with your booking but pleased that you were happy with the way this was handled.
I do hope that we can be of service to you again soon.
Kind regards,
Nick Clout
Customer Services Manager
We travel to Gibraltar frequently and…
We travel to Gibraltar frequently and recommend MyGibraltar for plane and hotel bookings!
2018年11月5日
自発的なレビュー
MyGibraltar からの回答
Dear Adrian,
Many thanks for booking with My Gibraltar again and for recommending us to others - personal recommendations are by far the best form of marketing that any company can have.
I do hope that we can be of service to you again in the near future.
Kind regards,
Nick Clout
Customer Services Manager
MyGibraltar からの回答
Dear Colin,
Thank you for your kind comments and for booking with My Gibraltar once again. I am pleased that all has gone well to date and I hope that you will continue to use us for future bookings.
Kind regards,
Nick Clout
Customer Services Manager
Excellent
We have used MyGibraltar many times and the service is brilliant, very friendly and helpful every time.
2018年11月5日
自発的なレビュー
MyGibraltar からの回答
Dear Lindy,
Thank you for your feedback and for booking once again with My Gibraltar. I am pleased to hear that you find our team helpful and friendly - this is certainly our aim.
I do hope that we can be of service to you again in the very near future.
Kind regards,
Nick Clout
Customer Services Manager
Good irganisation
Used My Gibraltar about half a dozen times over the past two years and always found them very helpful & efficient.
2018年10月30日
自発的なレビュー
MyGibraltar からの回答
Dear Malcolm,
Thank you for choosing to book with My Gibraltar once again - we really do appreciate your loyal custom.
I do hope that you will choose to book with us again the next time you plan to visit. In the meantime, if you do have any friends or family that may also be interested in our service, we would be very grateful if you could recommend us to them.
Kind regards,
Nick Clout
Customer Services Manager
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。