We arrived in Gibraltar to find that despite having written confirmations for both our airport transfers and hotel room, neither were aware of us. When we approached the company regarding this, the... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Overall my wife and I had an excellent weekend break in Gib. Did the cable car return trip to the top of the rock, Dolphin Adventures from Ocean Village and plenty of window shopping. Only downsides w... もっと見る
企業が回答しました
British Airways cancelled the return flight due to wind. Easy Jet landed and departed on time 10 minutes before our schedule. We were 5 hours late in London including coach to Malaga. Not the first ti... もっと見る
企業が回答しました
Excellent Company to deal with. First time visiting Gibraltar and glad we chose MyGibraltar as it was so easy and stress free. Hotel, flight and transfers were organised and at a very reasonable cos... もっと見る
企業情報
当該企業による記述
UK’s number 1 specialist for Gibraltar Short breaks, city breaks, holidays, hotels, weddings and more. ATOL protected.
連絡先
Lily House, 11-12 The Shrubberies, George Lane, London, E18 1BD, London, 英国
- 0208 518 4181
- cc@mygibraltar.co.uk
- www.mygibraltar.co.uk
3.8
ほぼ満足
763件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Have always used My Gibraltar they are…
Have always used My Gibraltar they are a friendly bunch, always there to assist and advise. Their prices are brilliant and affordable.
I would certainly and do tell folk about MG and we will continue booking through them.
Thanks Guys and Girls, keep up the amazing work you do.
R M Smith
2019年9月24日
自発的なレビュー
MyGibraltar からの回答
Hi Roy,
Thanks so much for the brilliant five-star review. The whole team here really appreciate it.
Thank you also for your ongoing support Roy, we will look forward helping you once again in planning a future trip to The Rock.
Very best wishes,
Dave Eck
we have been going to gib for at least…
we have been going to gib for at least 15 years and we love it keep away from the bristol hotel but why does it have to be so expensive when you can go to spain for much less
2019年9月24日
自発的なレビュー
MyGibraltar からの回答
Dear Catherine,
Thank you for your ongoing custom and five-star rating. The team here really appreciates that, as well as your love for 'The Rock', we share the passion!
We genuinely attempt to offer the best value holidays to Gibraltar, despite the fierce competition in the market and around us.
We hope we are able to assist you once again with your travel planning on future trips. Thanks again Catherine.
Kindest regards,
Dave Eck
Very helpful and polite friendly
2019年9月24日
自発的なレビュー
MyGibraltar からの回答
Dear Mrs Coxall,
Thank you for your custom, five-star rating and positive feedback. The team here really appreciates that.
We hope we are able to assist you once again with your travel planning on future trips.
Kindest regards,
Dave Eck
I have travelled with my Gibraltar…
I have travelled with my Gibraltar twice. Everything was hassle free I had all necessary documents needed and customer service was great. Airport and arrival at hotel was straight forward. I would recommend my Gibraltar for your travel needs and for good fast service.
2019年9月24日
自発的なレビュー
MyGibraltar からの回答
Hi Hayley,
Thanks for your repeat custom, five-star rating and highly positive feedback. The team here really appreciates that.
We hope we are able to assist you once again with your travel planning on future trips.
Kindest regards,
Dave Eck
Positive experience for a group booking for 7.
Good exchange of information and detail with knowledgeable consultant which finalised in a booking for travel and accommodation for a group of 7. A positive experience.
2019年9月24日
自発的なレビュー
MyGibraltar からの回答
Dear Phil,
Thanks for your custom, four-star rating and positive feedback. The team here really appreciates it.
We hope we are able to assist you with your travel planning on future trips.
Kindest regards,
Dave Eck
so far every thing has been excellent…
so far every thing has been excellent the service and the price. Tell you more after the holiday
2019年9月24日
自発的なレビュー
MyGibraltar からの回答
Dear Kenneth,
Many thanks for your very kind comments and for rating My Gibraltar with five-stars, that's really appreciated by the entire team.
Enjoy a brilliant break to 'The Rock' and we hope we can be of service to you once again in the future.
Kindest regards,
Dave Eck
Very helpful always sorted things for…
Very helpful always sorted things for me over many years
2019年9月24日
自発的なレビュー
MyGibraltar からの回答
Dear Cyril,
Many thanks for your very kind comments and for rating My Gibraltar with five-stars, that's really appreciated by us all here.
Thank you so much also for your repeat custom and we look forward being of service to you again in the future.
Best wishes,
Dave Eck
Have always booked with My Gibralter…
Have always booked with My Gibralter never ever had a problem. Professional in every way
2019年8月23日
自発的なレビュー
MyGibraltar からの回答
Hi Catherine,
Many thanks for your very kind comments and for rating My Gibraltar as 'Excellent' with five-stars, that's really appreciated by us all here.
Thank you so much also for your repeat custom and we look forward being of service to you again in the future.
Best wishes,
Dave Eck
Great service never had a problem will…
Great service never had a problem will be booking next year.
2019年8月23日
自発的なレビュー
MyGibraltar からの回答
Dear Karl,
Many thanks for your comments and for rating My Gibraltar with four-stars as 'Great', that's really appreciated by the entire team.
Thank you for booking with us and we look forward being of service to you again next year.
Best wishes,
Dave Eck
Being very helpfull
We have been useing my Gibraltar for many years and have found them very helpfull in all matters to our bookings ie we are both need special assistance Mrs B Hall and Mr F Black
2019年8月22日
自発的なレビュー
MyGibraltar からの回答
Dear Mrs Hall,
Many thanks for your very kind comments and for rating My Gibraltar as 'Excellent' with five-stars, that's really appreciated by us all.
Thank you so much also for your repeat custom and we look forward being of service to you again to yourself and Mr Black in the future.
Best wishes,
Dave Eck
Great service from myGibraltar
Great service from myGibraltar. Sorted out flight transfers and hotel. Painless. We had a wonderful holiday.
2019年8月21日
自発的なレビュー
MyGibraltar からの回答
Dear Claire,
Good to hear you had a wonderful holiday. Many thanks for your kind comments and for rating My Gibraltar with five-stars as 'Excellent', that's really appreciated by the entire team here.
Thank you for your custom and we look forward being of service to you again in the future.
Best wishes,
Dave Eck
MyGibraltar からの回答
Dear Andy and Pam,
Many thanks for your very kind comments and for rating My Gibraltar with five-stars as 'Excellent', that's really appreciated by us all.
Thank you for your custom and we look forward being of service to you again in the future.
Best wishes,
Dave Eck
Holiday in Gibraltar
Me and my granddaughter have just returned from a wonderful break on the sunborn yacht in Gibraltar which was booked threw my Gibraltar holidays everything was very good all booked on there website was so easy I have used them on a few occasions and always had good service will be looking to book again with them next year
2019年8月21日
自発的なレビュー
MyGibraltar からの回答
Dear Derek,
So glad to hear you enjoyed your latest trip to Gibraltar staying at The Sunborn. Many thanks for your kind comments and for rating My Gibraltar as 'Excellent' with five-stars, that's really appreciated.
Thank you so much also for your repeat custom and we look forward being of service to you again in the future.
Best wishes,
Dave Eck
Very professional
Found my Gibraltar very good, used on many occasions and never had any problem. The staff are always very helpful and professional. Will carry on using this company as I travel to Gibraltar at least once a year
2019年8月21日
自発的なレビュー
MyGibraltar からの回答
Dear Jeffrey,
Many thanks for your very kind comments and for rating My Gibraltar as 'Excellent' with five-stars, that's really appreciated by us all.
Thank you so much also for your repeat custom and we look forward being of service to you again in the future.
Best wishes,
Dave Eck
Very helpful
2019年8月6日
自発的なレビュー
MyGibraltar からの回答
Dear Michael,
Many thanks for your feedback and for rating My Gibraltar with five-stars as 'Excellent', that's really appreciated by all of us here.
Thank you for your custom and we hope that we will have the pleasure of serving you again in the future.
Best wishes,
Dave Eck
Poor customer services
Poor customer services, once they have your money they couldn't care less in solving a problem with their website.
2019年8月5日
自発的なレビュー
MyGibraltar からの回答
Dear Trevor,
Thank you for your review. I am of course very sorry to hear that you had problems with the website and that you feel that these have not been properly addressed. As you can see from the vast majority of the reviews that we receive, we do take customer concerns very seriously and always aim to rectify any problems that we hear about.
If you would be kind enough to email me at nick@myvacations.co.uk with details of the issues you had with the website and with our team, I will gladly look into these and get back to you.
Kind regards,
Nick Clout
Customer Services Manager
Straightforward booking procedure.
Booking was easy and all the paperwork came through as soon as I had paid the balance. Not yet been to Gibraltar, but I feel certain that there won't be any problems in respect of the booking made.
2019年8月4日
自発的なレビュー
MyGibraltar からの回答
Dear Mrs Edwards,
Many thanks for your very kind comments about the ease of booking and for rating My Gibraltar with five-stars as 'Excellent', that's really appreciated by us all here.
Thank you for your custom and we hope you enjoy your visit to Gibraltar and that we will have the pleasure of serving you again in the future.
Best wishes,
Dave Eck
MyGibraltar からの回答
Dear Susan,
Many thanks for your very kind comments today and for rating My Gibraltar with five-stars as 'Excellent', that's really appreciated by us all here.
Thank you for your custom and we look forward being of service to you again in the future.
Best wishes,
Dave Eck
MyGibraltar からの回答
Dear Hilary,
Many thanks for your very kind comments and for rating My Gibraltar with five-stars as 'Excellent', that's really appreciated by us all.
Thank you for your custom and we look forward being of service to you again in the future.
Best wishes,
Dave Eck
excellent service
excellent service, the Sales Team always helpful and take time to research your requirements. easy to use their services, first class
2019年7月23日
自発的なレビュー
MyGibraltar からの回答
Dear Sally,
Many thanks for your kind comments about the team and for rating My Gibraltar with five-stars as 'Excellent', that's really appreciated by us all.
Thank you for your custom and we look forward being of service to you again in the future.
Best wishes,
Dave Eck
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