We had a new chairs delivered yesterday. Shane and Joe were friendly and as helpful as they could be. The dogs took to them and just wanted cuddles. Which were dished out freely. As always with Neptun... もっと見る
所在地
所在地を変更Caxton House, 43-45 St Andrews Street South, IP33 3PH Bury St Edmunds, Suffolk, GB
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レビュアーのコメントを見てみましょう
Great experience again. Purchase organised by Lucy to complete room refurbishment as designed by her in Bury St Edmunds' Neptune store and delivered by Shane & Joe. Kept informed about supply and deli... もっと見る
企業が回答しました
Bury St Edmunds showroom is well worth a visit. I ordered quite a few pieces of furniture and Sarah was brilliant with giving me advice and very patient when I changed my mind on more than one occas... もっと見る
企業が回答しました
Ordered a bed with Neptune (Bury StEdmunds - Lucy) and had delivered today. Excellent quality and very pleased. Callum & Jason delivered and erected in room very professional. They called before deli... もっと見る
企業が回答しました
企業情報
Neptune - Bury St Edmunds について
当該企業による記述
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
連絡先
Caxton House, 43-45 St Andrews Street South, IP33 3PH, Bury St Edmunds, Suffolk, 英国
- 01284 731025
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Great in store service from Bury St…
Great in store service from Bury St Edmunds store. I had ordered online and then saw the rug colours in store and changed my mind. They helped cancel and reorder the new one without any issues.

Neptune - Bury St Edmunds からの回答
Inspiration overload!
Had a lovely time mooching around the shop, was left alone to browse all areas. Ended up buying paint samples and a rug and then online ordering another rug and mirror in the sale.
all in all a great experience and also a helpful and patient member of staff.

Neptune - Bury St Edmunds からの回答
Lovely store, helpful staff
If you are slightly obsessed with interiors, this is a great store to visit. Always lots of creative ideas and something new to see. The staff are really helpful and fabric swatches very generous so you can see how they would look on chairs and sofas.

Neptune - Bury St Edmunds からの回答
Very unhappy that Neptune are to close…
Very unhappy that Neptune are to close their Home Design Department. Over the past 2 years I have used this fantastic service extensively and still have an ongoing order and planned to use this service for future projects. To pull the rug on this service in its entirety is unbelievable.

Neptune - Bury St Edmunds からの回答
A really nice shop with a lovely…
A really nice shop with a lovely atmosphere and ambience. Lucy was very helpful and friendly. Delivery was first class and the crew were very respectful of our property. Overall a very pleasing experience and we are so pleased with our table.

Neptune - Bury St Edmunds からの回答
Neptune Kitchen
We purchased a Chichester Kitchen from the Bury St. Edmunds store which was fitted in March/April 2024. I cannot speak highly enough of our wonderful kitchen fitter Steve who calmly and knowledgeably resolved some unexpected challenges. He together with Emily our lovely designer have delivered our perfect kitchen. The quality of the cabinetry and the overall finish is excellent.

Neptune - Bury St Edmunds からの回答
It is always a great pleasure to visit…
It is always a great pleasure to visit Neptune, especially the Bury St Edmunds store! I’ve been shopping there for many years. The range of stock is absolutely beautiful and the staff are always so lovely and friendly. A big thank you to Angie is always friendly and happy to help. Nothing is too much trouble and always comes up with something to help me. Well done.

Neptune - Bury St Edmunds からの回答
Bury St Edmunds Neptune
Bury St Edmunds Neptune shop is beautiful, it has wonderful items all immaculately presented. The staff are absolutely fantastic, so kind, helpful, friendly and knowledgeable. It’s always a joy to visit the store and come away with another lovely Neptune item for my home.

Neptune - Bury St Edmunds からの回答
Great shopping experience
We were guided, advised and generally looked after exceptionally well by Sarah. Sarah was attentive to our wishes and we very much look forward to our deliveries in the weeks to come. Thank you Sarah and Neptune.

Neptune - Bury St Edmunds からの回答
Everyone is so helpful
Everyone is so helpful, nothing is to much. Very friendly. Keep up the goodwork

Neptune - Bury St Edmunds からの回答
I attended a mood board design workshop…
I attended a mood board design workshop held by Jane at the Bury st Edmund’s store. Jane was very welcoming and brilliant for any experience as being a beginner myself she gave me so many tips and design ideas that I could take away with me. She listened to my ideas and helped to enhance them with her expertise. I cannot wait to create my room from the designs we created and I will definitely be back in store to collect the items I need from Neptune. There was the perfect amount of people on the course for Jane to give enough time with each of us and plenty materials and photos to take away with on the mood board. Thanks again
Maxine

Neptune - Bury St Edmunds からの回答
Second workshop with Neptune
This is my 2nd workshop with Neptune. Both have been amazing fun and extremely useful. The designers, Gail and Jane, are hugely knowledgeable and both are a delight to spend time with.
It’s fascinating to hear what the other participants are at the workshop to achieve - and because we all have the same aim, we enjoy each others company.
The whole morning is such a positive experience and good value, I would highly recommend the workshops to anyone.
Can’t wait for the next one!!

Neptune - Bury St Edmunds からの回答
I visited the beautiful Bury St Edmunds Neptune store
Last Sunday I visited the beautiful Bury St Edmunds store and found the experience delightful. I want to update the furniture in my dining room and the honest advice given by Sarah was excellent. Her expertise and product knowledge was second to none. Having gone home and discussed the options with my husband I will be returning to the store to make some purchases.

Neptune - Bury St Edmunds からの回答
Excellent Bury At Edmunds branch!
The Bury St Edmunds branch is always an absolute joy to visit. Stunning store, beautifully presented and the loveliest most engaging staff. Thank you so much, will be returning soon!

Neptune - Bury St Edmunds からの回答
Friendly staff
Visited the Bury St Edmunds store yesterday and cannot speak highly about the helpful, friendly staff. Nothing was too much trouble even with a very indecisive customer.

Neptune - Bury St Edmunds からの回答
A pleasure to visit!
It is always a great pleasure to visit Neptune, especially the Bury St Edmunds store! The range of stock is absolutely beautiful and the staff are always so lovely and friendly! Beulah especially is always friendly and happy to help!

Neptune - Bury St Edmunds からの回答
Amazing Customer Service
Amazing customer service. Staff were so accommodating and friendly!

Neptune - Bury St Edmunds からの回答
Lovely light and airy shop
Lovely light and airy shop, fabulous displays and products however, the icing on the cake, are the staff, friendly and helpful and willing to go the extra mile that is why we keep going back.

Neptune - Bury St Edmunds からの回答
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