Excellent delivery from two lovely, polite lads, Bilal and Tommy. Set up the Arundel table and benches efficiently and carefully. Neptune quality is second to none..beautiful products.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We always receive a genuine welcome at Neptune Edgbaston and offered a welcome drink. It is our favourite Neptune store which is set on three levels and is arranged like a beautiful home. The staff a... もっと見る
Came for our initial consultation with Michelle on 27/9/26. Store was excellent with very well laid out show rooms, which the website doesn’t do justice to. Store was immaculate with a much better ran... もっと見る
Thrilled with my new kitchen - it’s honestly a dream! Lucy was incredible throughout the whole design process and genuinely made me feel like she was invested in making sure everything was per... もっと見る
企業情報
Neptune - Edgbaston について
当該企業による記述
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
連絡先
16-18 Harborne Road, Edgbaston, B15 3AA, Birmingham, West Midlands, 英国
- 0121 437 4137
4.9
優良
171件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Being able to browse the showroom…
Being able to browse the showroom without feeling hassled by pushy staff
Staff being available and helpful when requested
Did not give 5 stars as feel parking should be free of charge
2023年7月14日
Neptune - Edgbaston からの回答
Many thanks for your review, and we are glad you enjoyed the experience at the store. We look forward to welcoming you again soon. Best wishes Sarah, Helen and the Edgbaston team.
Fast delivery and very well packed.
2023年6月17日
Neptune - Edgbaston からの回答
Hi Sarah, many thanks for the review, we are pleased everything arrived speedily and safely. kind regards Helen and the Edgbaston team.
Where style matches substance.Quality shines through the products we…
Quality shines through the products we have purchased from Neptune. In a very price competitive market it’s worthwhile paying the premium because what you get matches expectation. We are delighted with the recent additions to our home and all items have drawn admiring glances from family and visitors alike. A professional service from front of house sales through to careful and respectful delivery personnel you are dealing with an A grade company.
2023年6月24日
Neptune - Edgbaston からの回答
Hi Martin, Many thanks for taking the time to write such a wonderful review. It was delightful to read and to hear your lovely comments on our service. We look forward to seeing you again soon. Kind regards
Sarah, Helen and all the team at Edgbaston.
Went the extra mile to deliver prior to…
Went the extra mile to deliver prior to a party we were having. Gorgeous store too!
2023年6月18日
Neptune - Edgbaston からの回答
HI Ursula, Many thanks for your kind words on the store, and we are so pleased all went well with your delivery. Look forward to seeing you soon. Kind regards Sarah, Helen and the Edgbaston team.
Outstanding selection
Outstanding selection, incredibly helpful staff, and delivery installation team was perfect.
2023年6月16日
Neptune - Edgbaston からの回答
Hi Tiffany, Many thanks for your kind words and taking the time to leave a review. We are so pleased all has gone well with your delivery and installation, and we look forward to welcoming to you back into store soon. Best wishes Sarah, Helen and the Edgbaston team.
Love it
Great, beautiful products, friendly, honest staff full of advices. My no.1 place to go to for anything interior and to have amazing home.
2023年5月26日
Neptune - Edgbaston からの回答
Hi Dragana, Many thanks for the kind words and your review. We look forward to seeing you in store again soon. Best wishes Sarah, Helen and the Edgbaston team.
Brilliant ….love the Snow paint it’s…excellent
Brilliant love the Snow paint it’s excellent
Mrs Olivia Moore
2023年5月14日
Neptune - Edgbaston からの回答
Hi Olivia, many thanks for the review, We are so pleased that your happy with your Paint.
Best Wishes Helen and the Edgbaston team.
Excellent table and side tables and…
Excellent table and side tables and even better staff to assist
2023年5月1日
Neptune - Edgbaston からの回答
Hi Many thanks for review and kind words. We are so glad you are pleased with your side table. We look forward seeing you in store again soon. Best wishes Helen and the team at Edgbaston.
Replacing damaged items.
Once again service and information was excellent. Goods arrived exactly when planned and I was kept informed by e-mail all the time.
2023年4月22日
Neptune - Edgbaston からの回答
Many thanks for your review Mr Bowyer, we look forward to seeing you in store again soon. Best regards, Sarah, Helen and the team.
Gorgeous store
Absolutely lovely store great service and our order arrived promptly
Thanks Neptune
2023年3月5日
Neptune - Edgbaston からの回答
Many thanks Claire for you review, we are so pleased that you enjoy the store and the service and looking forward to seeing you again soon. Best wishes, from all of us at the Edgbaston store.
Keep doing what you are doing.
Loved the store and the displays. Very polite and helpful staff. The reason for the four was that they didn’t have what I wanted in stock.
2023年3月4日
Neptune - Edgbaston からの回答
Hi Lauren, many thanks for your review. We look forward to seeing you in store and helping you again soon. Kind regards Sarah and the team.
When I visited the Edgebaston store…
When I visited the Edgebaston store the end of January they had got what I wanted in stock…so the assistant (can’t remember her name) was so very helpful she sorted out my order and it was delivered Thursday the 16th February. I’m pleased to report I’m absolutely thrilled with it!!!
2023年2月21日
Neptune - Edgbaston からの回答
Hello Susan, many thanks for the lovely review. We really appreciate the feed back. We look forward to seeing you in store again soon.
Always very professional, helpful and suggest options.
Always helpful and suggest options.
Excellent after sales regards to delivery and installation.
2023年2月15日
Neptune - Edgbaston からの回答
Hi Richard, Many thanks for the 5 star review. Always happy to help. See you soon!
Best wishes Helen and the team.
Lovely people products our amazing one…
Lovely people products our amazing one of the best companies out there for a beautiful variety of home products
2023年2月11日
Neptune - Edgbaston からの回答
Many thanks for your review. Look forward to seeing you in store again soon. Best wishes Helen and the team at Edgbaston.
Placing the order through the…
Placing the order through the Birmingham store was faultless. Lovely service from the lady who took the order. I was advised I would receive an update to my order. I didn’t. Took a while to arrive and although I won’t unpack the Christmas Tree until Dec 23 I hope it is lovely.
2023年1月27日
Neptune - Edgbaston からの回答
Hi Frances, thank you for the review of the store, apologies for the missing communication with the delivery. I am sure your tree will be lovely when Christmas arrives. Hope to see you soon. Best wishes Helen and the team at Edgbaston.
Neptune Edgbaston - Our Dream Kitchen
Our dream Suffolk kitchen is stunning, exactly what we had envisaged. We really did have the Neptune ‘Dream Team’ working on our project. A very big thank you to Hannah, John & Toby.
By the time the kitchen was ready to be fitted we were at the end of a 6 month build project so it was such a relief for Neptune to come in at the end of what had been quite a stressful period.
We are loving and enjoying our forever kitchen, thank you!
2023年2月2日
自発的なレビュー
Neptune - Edgbaston からの回答
Hi Amanda, many thanks for your kind words and the wonderful review, on the Kitchen team here at Edgbaston. We are so pleased that your dream Suffolk kitchen is everything you hoped for.
We look forward seeing you again soon. Best Regards Helen, Lucy, Hannah, and All the team.
Enjoyable day
2023年1月28日
Neptune - Edgbaston からの回答
Hi Jane, Many thanks for your review, and we are so pleased that you had an enjoyable day.
Look forward to seeing you soon. Best wishes Helen and the team.
The staff in Neptune Edgbaston are wonderful
The staff in Neptune Edgbaston are wonderful. Very welcoming and informative.
They make the shopping experience very enjoyable.
2022年12月30日
自発的なレビュー
Neptune - Edgbaston からの回答
Hi Susan, Many thanks for your review and kind words about the team. We look forward to seeing you again soon. Best wishes Helen and The Edgbaston team.
First day out in months since breaking…
First day out in months since breaking my ankle and what an uplifting experience it was at Neptune Edgebaston. Having to get around on crutches wasn’t a problem as each room was very spacious and a joy to sit in and be filled with inspiration. All the ladies that work there were very helpful and nothing too much trouble ,I came away with plenty of bargains from the reduced items so a very enjoyable visit, thank you!
2022年12月30日
自発的なレビュー
Neptune - Edgbaston からの回答
Hi Diane, many thanks for your review and kind words about the store. We are so glad you enjoyed your first outing and are feeling inspired. We look forward to seeing you again soon. Best wishes Helen and the Edgbaston team.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。