netfurniture.co.uk レビュー 

227
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Absolutely first class service! Excellent, professional, friendly, nothing too much of a trouble. Delivered my order in no time , very good quality and very good after sale service. Advised on assembl... もっと見る

企業が回答しました

5つ星のうち4の評価

Good customer service re stock availability and delivery dates even during the coronavirus crisis, though a couple of chaser emails were needed. But all questions fully answered. The Ben computer de... もっと見る

5つ星のうち5の評価

I purchased a granite kitchen table last year & recently noticed although it is rarely moved, the table began to wobble if leaned on even slightly. After a suggestion to correct didn't work Net Furni... もっと見る

5つ星のうち2の評価

Wrong product (I wanted this item in an oak finish, so although I could get it cheaper elsewhere if I wanted beech, I chose this retailer). They were very polite and agreed they'd advertised the wrong... もっと見る

企業が回答しました

企業情報

  1. 家具店
  2. 寝室家具店
  3. インテリア デザイナー
  4. キッチン用品店
  5. リビングルーム用家具の店

当該企業による記述

We supply furniture to make your home beautiful - huge range - Free UK delivery - call us - public and trade enquiries welcome - Kitchen, Bedroom, Dining, Office, Garden Furniture


連絡先

4.3

優良

TrustScore 5段階評価の4.5

227件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

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4.3

すべてのレビュー

(227)

過去12か月のレビュー数: 0

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Absolutely first class service

Absolutely first class service! Excellent, professional, friendly, nothing too much of a trouble. Delivered my order in no time , very good quality and very good after sale service. Advised on assembling .Highly recommended, certainly will buy from them again . Really great experience!!

2025年2月13日
netfurniture.co.uk ロゴ

netfurniture.co.uk からの回答

thank you elena enjoy your furniture from netfurniture

5つ星のうち5の評価

Quick support and negotiable

He always answers his phone calls! I had an issue with an order and Zed personally sorted it all out and made amends! Beautiful website, transparent owner who loves and puts passion behind his merchandise!

2024年8月14日
自発的なレビュー
netfurniture.co.uk ロゴ

netfurniture.co.uk からの回答

thank you robert glad we could help - as a small business we really care about our customers

5つ星のうち1の評価

Would not recommend

I wanted to give the product I ordered a negative review but now it has to be for the company. I ordered a set of drawers, there was a large delay in delivery which was handled politely however no compensation was provided (I wouldn’t have bought from them if I’d known about this delay). The drawers arrived and they were of terrible quality, poor craftsmanship, misaligned, flimsy. I wanted to review the product but couldn’t find anywhere to do it on the website. I contacted the company and I’ve received no response. Hence for the misrepresented delivery time, terrible quality product, and lack of response to my last communication, I would highly recommend not buying from this company.

2024年9月29日
自発的なレビュー
netfurniture.co.uk ロゴ

netfurniture.co.uk からの回答

hello we are sorry to hear about your experience, i have looked at the messages we sent you and we clearly updated you with regards the delay. in addition we offered a credit note against future purchases which was refused. You requested money back for the delay which was not down to us so we were unable to comply. We asked that you checked the order so if there were any issues we could deal with it but you said you did not have time. Once it was checked the time delay was too long to be able to replace the item.
I am sorry you feel aggrieved but we have acknowleged your messages and updated you as we have the messages to show this
we are a small family business who have been trading for 20 years and feel saddened that you feel this way
we try to help all our customers as much as we can do
we hope you will try us again as the majority of our customers have good experiences
thanks

5つ星のうち5の評価

I Came accross netfurniture online

I Came accross netfurniture online. I was looking for some variation on one of the products offered so I decided to call the customer care line. From the moment I picked up the phone to the time the product was delivered the service was A1! I have already recomended netfurniture to friends, business colleugues & family. Great, speedy & honest service @ affordable prices. Thank you Zed for your prompt attention!

2023年8月20日
5つ星のうち4の評価

Would certainly shop again at net furniture

Delivery arrived well packaged and when promised. Only negative was no order updates for over a week. However I would certainly shop at net furniture again. Also very pleased with quality of table and chairs.

2023年8月15日
netfurniture.co.uk ロゴ

netfurniture.co.uk からの回答

thank you for your review and feedback. We appreciate it and take it on board

5つ星のうち5の評価

The gentleman was so helpful

The gentleman was so helpful, I spoke to him a couple of times on the phone. He went out of his way assist me find the stools I wanted, and called me back Wem I left a message. I would definitely recommend using them.

Thank you

2022年12月15日
自発的なレビュー
5つ星のうち5の評価

Kitchen Table

Excellent service from initial contact to final delivery.
The table is exactly what we wanted and for a small surcharge being able to make the size of the table top the exact size we wanted and not just the nearest stock size made all the difference. Perfect 👍

2022年2月17日
5つ星のうち5の評価

Breakfast Bar Stools

Breakfast Bar Stools
After being advised that there will be a delay, the stools arrived earlier than expected. When the stools arrived, it had a slight issue with the enclosures, when I contacted them, they contacted their supplier within minutes of receiving my email, who In turn replied instantly. They immediately said they would send me out the missing parts. This is going above and beyond in my opinion. Their customer service is truly outstanding, and I will most definitely be using them again. I cannot rate Net furniture highly enough. 10/10.

2021年11月16日
netfurniture.co.uk ロゴ

netfurniture.co.uk からの回答

thank you we try our best enjoy the stools

5つ星のうち4の評価

Small kitchen table with two chairs.

I ordered these items together but they were not a suite. They arrived within the timeframe required although two deliveries; two chairs arrived on a Friday, the ready assembled table the following Monday. My wife and I are very happy with the items and found the cost competitive. The only slight niggle was that we were not advised of the delivery schedule until we asked.

2021年8月23日
自発的なレビュー
5つ星のうち5の評価

White bar stool

I cannot rate Net furniture highly enough. The stool arrived within 2 days, with free postage, and is very sturdy. When the stool arrived, it had a slight fault on the seat, when I contacted them, they contacted their supplier within minutes of receiving my email, who In turn replied instantly. They immediately said they would send me out a new stool, without having to send the faulty one back. This is going above and beyond in my opinion. Their customer service is truly outstanding, and I will
Definitely be using them again. 10/10

2021年8月12日
自発的なレビュー
5つ星のうち5の評価

Really helpful staff

Really helpful staff. I have a table that is not a standard height, so had great difficulty finding a chair or bar stool that was the right height to go with it. I asked staff at this company for advice. They gave me lots of advice on what sort of stool to have, and were very patient, not pushy at all. A member of staff did some research for me and suggested one particular bar stool which he thought would be suitable. I ordered the stool. When it arrived, I saw that one of the screws in the bag of fittings had not been made properly and the thread was distorted. I told the company about this and was sent a new bag of fittings within a few days. It was fairly easy to assemble the stool, which looks great in my kitchen and is a pleasure to sit on! I'm a happy customer 😁.

2021年5月13日
自発的なレビュー

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