Newcross Healthcare ロゎ
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Newcross Healthcare レビュヌ 

382
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TrustScore 5段階評䟡の4

4.1

リクルヌト業者
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Great agency with an excellent team. The staff are professional, supportive, and always willing to help. The clients are lovely to work with, and Newcross is one of the most organised companies I’ve c... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I'd like to give a big shout out to the young man on the A&E reception called Dean. He was absolutely fantastic. He was polite, professional and kept my brother and I regularly updated to my Mum's... もっず芋る

5぀星のうち5の評䟡

I have been working with Newcross Healthcare for almost four years now, and I can honestly say that my experience has been amazing. The management is very supportive, professional and approach... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I live in a high widely populated area with loads of nursing homes. Newcross only offered me a few shifts then nothing for a year. They said they’d help and look into it but never did. What a huge was... もっず芋る

䌁業が回答したした

䌁業情報

  1. リクルヌト業者
  2. 圚宅医療サヌビス
  3. 看護垫゚ヌゞェンシヌ

圓該䌁業による蚘述

Newcross Healthcare provides compassionate, professional healthcare staff to care homes, hospitals, and communities nationwide — 24/7

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4.1

ほが満足

TrustScore 5段階評䟡の4

382件のレビュヌ

5぀星
4぀星
3぀星
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1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 60に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.1

すべおのレビュヌ

(382)

過去12か月のレビュヌ数: 19件

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5぀星のうち5の評䟡

Love my agency the app is easy to use and effective

I’m really happy with the health force go app the staff are very quick to resolve any problems I have also worked for newcross for many years I love my agency I have grown as a person had lots of opportunities to to develop my skills I would be lost without my agency given me and my family good standard of living best payed agency out there

2024幎3月10日
自発的なレビュヌ
5぀星のうち5の評䟡

This message is from a happy agency


This message is from a happy agency member who’s been with it from 2018 when we use to send the paper timesheets to the main office in Cornwall,
And now we are using the cutting edge technology and innovative technology aka artificial intelligence through a well developed application by a professional and powerful minds.
And probably in the nearest future this brilliant idea will be implemented Nationwide in UK’s work force, in all industries!! All the stars 🌟 from the sky above for the entire NEWCROSS FORCE!!! 🎩🀘🖀

2024幎3月7日
自発的なレビュヌ
5぀星のうち1の評䟡

Deep disappointment in online staff and APP

App crashes CONSTANTLY (never worked properly since day one). Online support/robots just copy-pasting the same texts for weeks/months INSTEAD of making SIGNIFICANT CHANGES or improvements in the app or in the communication with their own staff!!! And years passed and passing by...!!!

No one picks up the phone during working hours, you have some chance to talk with a person JUST at night ("out of hours number"), after hanging for 20-30-40min on the phone :(
During the day they pick up the phone just for some clients, but not for staff.

2024幎3月7日
自発的なレビュヌ
Newcross Healthcare ロゎ

Newcross Healthcare からの回答

Hi Lina

Thank you for sharing your feedback with us. We are sorry to hear about the challenges you've been facing with the app crashing and the communication channels available.

We understand the importance of having a reliable platform for picking up shifts, and we would therefore like the opportunity to assist you in resolving the issues with your app.

We have recently updated the app to enhance it's performance with very positive feedback, and we encourage you to reach out to our dedicated digital engagement team via the app's help and support option. Here they will provide you with immediate assistance and attempt to identify what may be causing the issues you are experiencing.

Regarding communication, we have implemented live chat as a convenient way for staff to get instant responses. However, we recognise that some issues may require urgent attention, this is why we offer the option to call in and speak to someone directly for anything urgent that requires immediate attention, 24 hours a day.

Our team is dedicated to ensuring a seamless experience for all of our staff members, and we are committed to providing support to ensure all app functions smoothly and efficiently. Your satisfaction is our priority, and we are here to assist you in any way we can to ensure your experience is consistent and fulfilling.

We look forward to hearing from you so that we can resolve any issues with you.

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