Northgate Vehicle Hire - Cannock レビュー 

Northgate Vehicle Hire - Cannock からの回答

4日前

Hi there, thank you for your lovely review!

We're delighted to hear you received such a warm welcome from Harj and that you had a great experience with us. We'll be sure to pass on your kind words to him.

We really appreciate your feedback and look forward to welcoming you back again soon!

Take care,
Imogen

Northgate Vehicle Hire - Cannock からの回答

7日前

Hi Anthony, thank you so much for your fantastic review!

We're thrilled to hear that Harj provided such superb service and had everything ready in time for you. We'll be sure to pass on your kind words to him—he'll really appreciate them!

Thank you for choosing us, and we hope to see you again in the future.

Take care,
Imogen

Northgate Vehicle Hire - Cannock からの回答

7日前

Hi Josh, thank you for taking the time to leave us such a lovely review!

We're so pleased to hear that Harj was able to help and that you appreciated his knowledge of the vehicles. We'll be sure to pass your kind comments on to him.

Thank you for your recommendation, and we look forward to helping you again in the future!

Take care,
Imogen

Northgate Vehicle Hire - Cannock からの回答

2026年7月31日

Hi Oliver, thank you so much for your fantastic review!

We're delighted to hear that Harj and Mark Tech made your experience a positive one from start to finish. Keeping our customers informed every step of the way is something we pride ourselves on, so it's great to know our communication gave you complete peace of mind throughout the process.

We really appreciate your kind words and your trust in us. It was a pleasure assisting you, and we hope to help you again in the future. Thanks again for taking the time to share your experience!

Take care,
Imogen

Northgate Vehicle Hire - Cannock からの回答

2026年5月21日

Hi Justin, thank you for the fantastic feedback!

We’re so pleased to hear that Harj and the team were able to help you quickly after your breakdown and get you back on the road swiftly. Your recommendation means a lot to us, and we’ll be sure to pass your kind words on to the team.

Thanks again for taking the time to share your experience!

Take care,
Imogen

Northgate Vehicle Hire - Cannock からの回答

2026年5月15日

Hi Paddy, thank you for taking the time to share your experience with us.

We’re very sorry to hear about the difficulties you faced following your recovery to our Coventry branch and understand how frustrating and stressful the situation must have been, especially after experiencing a tyre blow out and delays in getting back on the road. We appreciate your honest feedback regarding the level of service and communication you received, and we will ensure your comments are shared with the relevant management team for review.

At the same time, we’re really pleased to hear that the team at our Cannock branch were able to turn your experience around. Harg and Cliff will be delighted to know their professionalism, communication, and customer care made such a positive difference during your visit.

If you would like to raise this further as a formal complaint, please contact us at customer.services@northgate.co.uk

Thank you again for bringing this to our attention and for recognising the excellent support provided by the Cannock team.

Take care,
Imogen

Northgate Vehicle Hire - Cannock からの回答

2026年5月13日

Hi Lee, thank you for taking the time to leave such a thoughtful review.

We’re sorry to hear about the breakdown, but we’re really pleased the team at our Cannock branch were able to recover your van quickly, get the parts ordered, and complete the repair while you waited. It’s great to hear our staff made the experience as pleasant and stress-free as possible during a difficult situation.

We’ll be sure to pass your kind words on to the whole team — they’ll really appreciate it!

Take care,
Imogen

Northgate Vehicle Hire - Cannock からの回答

2026年5月13日

Hi,

Thank you, Shaun, for taking the time to leave such a fantastic review. It’s wonderful to hear that the Cannock branch continues to provide such a consistently positive experience for you.

Harj and Cliff will be delighted to read your comments. Creating a welcoming atmosphere and making sure customers feel looked after is something they both take great pride in, and your feedback is a brilliant reflection of that. We’re also glad to hear Harj made sure you didn’t miss out on the last hot chocolate!

Your continued support means a lot to the whole team, and we really appreciate you choosing us time and time again. We look forward to welcoming you back on your next visit.

Thanks again,
Emily

Northgate Vehicle Hire - Cannock からの回答

2026年4月23日

Hi Adam, thank you for your lovely review!

We’re really pleased to hear Claire and Harj were so helpful and made you feel welcome during your visit. We’ll be sure to share your kind words with them—they’ll be delighted.

Thanks again for your support!

Take care,
Imogen

Northgate Vehicle Hire - Cannock からの回答

2026年4月1日

Hi Derren, thank you for your continued support over the years—it really means a lot! 😊

It is great to hear the team has consistently been able to keep you on the road, whether that is through quick replacements, efficient servicing, or even coming out to your site 🚐🔧

We are really pleased the service has worked so well for you, and we truly appreciate you taking the time to share your experience. 🙌

Take care,
Emma

Northgate Vehicle Hire - Cannock からの回答

2026年3月16日

Hi Alex, thank you for your wonderful review!

We're so pleased to hear that the Northgate branch team made such a positive impression. Our staff always aim to be friendly and helpful, so it's great to know their efforts are appreciated. We'll be sure to pass on your kind words to the team.

Thanks again for the 5* feedback!

Take care,
Imogen

Northgate Vehicle Hire - Cannock からの回答

2026年3月13日

Hi there, thank you for taking the time to leave such a great review.

We're really pleased to hear that the team were able to make the experience following your non-fault accident as smooth and stress-free as possible, and that they were able to get you back on the road quickly with a replacement van.

Your kind comments mean a lot to the team, and we’re glad we could support you when you needed it. Thanks again for your feedback and for choosing us.

Take care,
Imogen

Northgate Vehicle Hire - Cannock からの回答

2026年3月13日

Hi Charles, thank you for taking the time to leave us a review.

We understand how important it is to have the right vehicles available when you have such a quick turnaround, so it's great to hear that the team have been friendly and helpful in supporting your needs.

We really appreciate your feedback and your continued support, and we look forward to assisting you again in the future.

Take care,
Imogen

Northgate Vehicle Hire - Cannock からの回答

2026年3月13日

Hi Jamie, thank you for taking the time to leave us a review.

We're really pleased to hear that you always find the team friendly and helpful when visiting us for your services and repairs. Providing a welcoming and reliable service is something we take great pride in, so your feedback means a lot to us.

We appreciate your continued support and look forward to seeing you again in the future.

Take care,
Imogen

Northgate Vehicle Hire - Cannock からの回答

2026年3月12日

Thank you for your review, Tom! ⭐

It’s great to hear the team were able to help with the additional tyre change and get everything sorted quickly for you. We’re pleased they could accommodate the request during your visit.

We appreciate you taking the time to share your feedback! 😊

Take care,
Emma

Northgate Vehicle Hire - Cannock からの回答

2026年3月11日

Hi Solomon, thank you for the lovely review! ⭐

We're really glad to hear you were welcomed straight away and made comfortable while you waited. Offering a warm reception and looking after our customers during their visit is something the team takes pride in. ☕

Thanks for sharing your experience—we hope to see you again soon! 😊 Thank you for choosing Northgate!

Take care,
Emma

Northgate Vehicle Hire - Cannock からの回答

2026年3月11日

Hi, thank you for the fantastic feedback and the five stars! 🌟

We’re delighted to hear that your visits to the branch are always a positive experience. Cliff and Harj will really appreciate the shoutout—it's great to know their friendly and helpful approach stands out.

Thanks again for your support, and we look forward to seeing you again next time! 😊

Take care,
Emma

Northgate Vehicle Hire - Cannock からの回答

2026年3月11日

Hello Adam, thank you for the 5-star review! ⭐

We’re really pleased to hear that the team looked after both you and your van while you were in the branch. Providing a fast, friendly service and making sure our customers feel well looked after is exactly what we aim for.

We really appreciate you taking the time to share your feedback and look forward to welcoming you back again in the future! 🚐

Take care,
Emma

Northgate Vehicle Hire - Cannock からの回答

2026年3月10日

Hi Jack, thank you for the fantastic review!

We're really pleased to hear you found the team amazing and the service quick and straightforward. Making the process as easy as possible for our customers is something we always aim for, so it's great to know that dropping off your vehicle and letting us take care of the rest worked well for you.

We truly appreciate the recommendation and your 10/10 rating. We look forward to welcoming you back again in the future!

Take care,
Imogen

Northgate Vehicle Hire - Cannock からの回答

2026年3月10日

Hi Stuart, thank you so much for your wonderful review!

We're delighted to hear that you're really happy with the customer service at our branch and that our team keeps you well updated throughout the repair process. Providing clear communication and friendly support is something we always aim for.

A special thank you for mentioning Harj and Cliff – we’ll be sure to pass on your kind words to them. They’ll be thrilled to know their efforts are making such a positive difference.

We truly appreciate your recommendation and look forward to welcoming you back again in the future!

Take care,
Imogen