Northgate Vehicle Hire レビュー 

Northgate Vehicle Hire からの回答

2日前

Hi there, thank you for your kind review!

We're so pleased to hear that our front desk team were friendly, efficient, and able to help. Providing a welcoming and helpful service is something we take pride in, so it's great to know your experience reflected that.

We really appreciate your feedback and look forward to seeing you again in the future.

Take care,
Imogen

Northgate Vehicle Hire からの回答

2日前

Hi Soyful, thank you for your fantastic review, Mo!

We're delighted to hear that Natalie and Karen provided you with such excellent service. It's great to know their quick responses and support made such a positive impression. We'll be sure to pass your kind words on to both of them—they'll be thrilled to receive your feedback.

Thanks again for taking the time to share your experience, and we look forward to helping you again in the future.

Take care,
Imogen

Northgate Vehicle Hire からの回答

2日前

Hi Elliot, thank you for taking the time to leave us such a great review!

We're delighted to hear you had a positive experience with us. It's fantastic to know that Mo made your vehicle swap smooth and hassle-free, and that our workshop team got everything sorted quickly. We'll be sure to pass your kind words on to Mo and the rest of the team—they'll really appreciate the recognition.

Thank you for choosing Northgate, and we look forward to helping you again in the future.

Take care,
Imogen

Northgate Vehicle Hire からの回答

2日前

Hi there, thank you for your kind review!

We're so pleased to hear you received good service from Jeffrey and the team. We'll be sure to pass your feedback on to them—they'll really appreciate the recognition.

Thanks again for choosing us, and we look forward to helping you again in the future.

Take care,
Imogen

Northgate Vehicle Hire からの回答

2日前

Hi Joe, thank you for your great review!

We're delighted to hear that our team was able to get you into a replacement vehicle with the required chevrons and beacons quickly, helping to minimise any disruption. Providing a fast and efficient service is what we aim for, so it's fantastic to know we delivered.

We really appreciate your feedback and look forward to helping you again whenever you need us.

Take care,
Imogen

Northgate Vehicle Hire からの回答

2日前

Hi Tedd, thank you so much for taking the time to leave us a review.

We're sorry to hear that you experienced an issue following your brake pad replacement in Swansea and that the initial appointment took longer than expected. However, we're really pleased that our Kidderminster team were able to get you back on the road quickly and provide the level of service you deserved.

It's wonderful to hear that our reception team were so helpful and that the repair was completed promptly. We'll be sure to pass your kind words on to the Kidderminster team—they'll really appreciate the recognition.

Thank you again for your feedback. We appreciate your patience and are delighted we could turn your experience around.

Take care,
Imogen

Northgate Vehicle Hire からの回答

3日前

Hi Franklin, thank you for your fantastic review!

We're delighted to hear that Tim provided you with great service and helped make your visit as convenient as possible by arranging a temporary replacement vehicle while yours was being serviced.

We're always looking for ways to minimise disruption for our customers, so it's great to know this made a difference to your experience.

We'll be sure to pass your kind words on to Tim. Thank you again for your support, and we look forward to helping you again in the future.

Take care,
Imogen

Northgate Vehicle Hire からの回答

3日前

Hi there, thank you for your great review!

We're so pleased to hear that Tim made such a positive impression with his helpful, polite attitude and the excellent job he did.

We'll be sure to pass your kind words on to him—he'll really appreciate the recognition.

Thanks again for your support, and we look forward to welcoming you back soon!

Take care,
Imogen

Northgate Vehicle Hire からの回答

3日前

Hi Lisa, thank you so much for taking the time to leave such an incredible review.

We're delighted to hear about the positive experience you've had with Jason Russell and the team.

It's fantastic to know that Jason's dedication, responsiveness, and willingness to go the extra mile have made such a difference to your fleet operations. Providing reliable support and building strong partnerships with our customers is exactly what we strive for, and we're thrilled that Jason and the team continue to deliver that for Planteria Group.

We'll make sure your kind words are shared with Jason and the wider team—they'll be incredibly proud to know their hard work is so appreciated.

Thank you once again for your continued trust and support. We look forward to working with you and your team for many years to come.

Take care,
Imogen

Northgate Vehicle Hire からの回答

3日前

Hi Laura, thank you so much for your fantastic review!

We're delighted to hear that Mark, Bradley, and the rest of the team provided such helpful and efficient service in getting your van sorted quickly.

We'll be sure to pass your kind words on to them—they'll really appreciate the recognition.

Thanks again for your support, and we look forward to helping you again in the future!

Take care,
Imogen

Northgate Vehicle Hire からの回答

3日前

Hi Andrew, thank you for taking the time to leave us a review!

We're pleased to hear that your vehicle was inspected and returned to you promptly.

Providing efficient service while maintaining high standards is something we always strive for, so it's great to know we met your expectations.

We appreciate your support and look forward to welcoming you back in the future.

Take care,
Imogen

Northgate Vehicle Hire からの回答

3日前

Hi Jakub, thank you so much for your fantastic review!

We're delighted to hear that our team made such a positive impression with their friendly and helpful service.

And we're especially pleased to know you enjoyed the coffee too! It's the little touches that help make your visit even better.

We really appreciate your support and look forward to welcoming you back again soon.

Take care,
Imogen

Northgate Vehicle Hire からの回答

3日前

Hi Chris, thank you for taking the time to leave us such a great review!

We're so pleased to hear that Brendan provided you with excellent service and that his efficiency made a positive impression.

We'll be sure to pass your kind words on to Brendan—he'll really appreciate the recognition.

Thank you again for your support, and we look forward to welcoming you back soon.

Take care,
Imogen

Northgate Vehicle Hire からの回答

3日前

Hi David, thank you so much for your lovely review!

We're delighted to hear that you consistently receive friendly, helpful service from the team.

It's especially great to know that Kat looked after you so well, keeping you updated throughout your visit and making sure your wait was kept to a minimum. We'll be sure to pass your kind words on to her—she'll really appreciate the recognition.

Thank you again for your continued support. We look forward to welcoming you back next time!

Take care,
Imogen

Northgate Vehicle Hire からの回答

3日前

Hi there, thank you for your 5-star review!

We're so pleased to hear that Jeff and Jake made such a positive impression during your visit.

We'll be sure to pass your kind words on to them—they'll really appreciate the recognition. Thanks again for your support, and we look forward to welcoming you back in the future.

Take care,
Imogen

Northgate Vehicle Hire からの回答

3日前

Hi Ryan, thank you so much for taking the time to leave such a fantastic review!

We're delighted to hear that Adam, Des, and the rest of the Brent Cross team continue to provide the level of service you've come to expect.

It's great to know that arranging a like-for-like van during your MOT helped keep you on the road with minimal disruption, and we're glad the coffee was a nice touch too!

We'll be sure to pass your kind words on to the team—including the colleague at reception whose name escaped you! They’ll really appreciate your recognition.

Thanks again for your continued support. We look forward to helping you whenever you need us.

Take care,
Imogen

Northgate Vehicle Hire からの回答

4日前

Hi Royan, thank you so much for your lovely 5-star review!

We're delighted to hear that every visit is a pleasure and that our front staff have consistently provided such helpful service. Your kind words mean a lot to the team, and we'll be sure to share your feedback with them.

Thank you for your continued support, and we look forward to welcoming you back again in the future!

Take care,
Imogen