Dropped my van off at the branch this morning @7.51 😂😂 Met by a happy cheery lady.. Very quick and efficient with my van and was in and out in 2hrs. Great service and would highly recommend th... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Peter R. and Billy delivered a repalcement hire car for my partner today. They arrived on time, reviewed the car with me in a very professional manner and gave contact details in case of any problem G... もっと見る
企業が回答しました
Since you have a branch in the highlands now I have found this so useful…using third parties and having uncertainty as to where my van was going before was not ideal but the Inverness branch are brill... もっと見る
企業が回答しました
Had to have a car swapped over, fast and efficient. Showed round new car everything explained clearly. Big thanks to Fay in the workshop for sorting out a bigger car for me and my family and to Paul a... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
当該企業による記述
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
連絡先
12 Harbour Road, Longman Industrial Estate, IV1 1SY, Inverness, Scotland, 英国
- 01463 211 100
3.6
まあまあ
30件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 96％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly staff and very helpful
The staff were very friendly and helpful, I came in without an appointment and they had no issues with helping me. A very pleasant experience .
2024年10月21日
自発的なレビュー
Northgate Vehicle Hire - Inverness からの回答
Hi Eliot, thank you for sharing your wonderful experience with us! It is great to hear that our team at Inverness have provided you with the 5* service in which we aim to deliver.
Take care,
Laura
Good service and staff
As a fairly new customer to Northgate I wanted to share my experiences so far. The local branch to me Inverness has been great providing me a fantastic service each time I visit with one of my vans. Lee the general manager is very helpful and has ensured that we always have a positive experience.
2024年9月20日
自発的なレビュー
Northgate Vehicle Hire - Inverness からの回答
Thank you for taking the time to leave your positive feedback, Ross.
Providing a 5* service to our customers is what we aim to do and Its wonderful to hear this has been demonstrated by all of the staff from the branch at Inverness.
I am sure they will be delighted to see your lovely comments about your experience so far.
If there is anything else we can do for you, please let us know and we would be happy to help.
Thank you for choosing Northgate!
Take Care,
Beth Kell
Northgate Vehicle Hire - Inverness からの回答
Thank you so much for taking the time to leave such a great review, Janet.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
I had my van in for a service recently…
I had my van in for a service recently at North gate Inverness and was impressed with all aspects.
Great communication from the staff and it all went without a hitch.
I will definitely be back.
2024年2月8日
自発的なレビュー
Northgate Vehicle Hire - Inverness からの回答
Hey Jim!
Thank you so much for sharing your positive experience with Northgate.
We are thrilled to hear that the branch managed to exceed your expectations by completing the service ahead of schedule, and also demonstrated exceptional helpfulness throughout the process.
Your kind words and your wonderful review are truly appreciated.
If there's anything else we can help you with in the future, please don't hesitate to reach out.
Take Care,
Beth Kell
Vantasic!!
Since you have a branch in the highlands now I have found this so useful…using third parties and having uncertainty as to where my van was going before was not ideal but the Inverness branch are brilliant! They go above and beyond and alway make time for any problems I might have. The staff are always cheery and welcoming. The work gets done and gets me back on the road! Thanks Inverness you’re vantasic!
2024年1月26日
自発的なレビュー
Northgate Vehicle Hire - Inverness からの回答
Thank you so much for taking the time to leave such a brilliant review, Dani.
Putting our customers first is what we do, and I am so pleased to see that our new Inverness branch has demonstrated this ethos. I am sure that the team there will be overjoyed to see your kind feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Northgate Vehicle Hire - Inverness からの回答
Thank you so much for taking the time to leave such an excellent review, Ross.
While it can feel like such a nightmare when a vehicle breaks down, Northgate will always be here to assist you and get you back on the road as soon as possible. I am sure that our team at Inverness will be so pleased to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Routine maintenance...
On attending the branch for routine maintenance on my vehicle it was very clear that everyone has a part to play. I was kept informed on the progress of my vehicle throughout. Very friendly and polite staff.
2024年2月12日
自発的なレビュー
Northgate Vehicle Hire - Inverness からの回答
What lovely feedback, thank you John!
Not only did the branch provide a 5* service but they also provided regular updates while your vehicle was getting a service which is fantastic to hear.
The Team at Inverness are a credit to Northgate and your review is a refection of that.
Take care,
Beth Kell
Great service…
Excellent service always friendly and helpful. Took my van in with an EML fault fixed on the day even got a nice coffee.
2024年2月8日
自発的なレビュー
Northgate Vehicle Hire - Inverness からの回答
Thank you so much for taking the time to leave such an excellent review, Fiona.
While we understand that it can feel like a nightmare when a vehicle need to come in to the branch with issues like your EML fault, Northgate will always be here to assist you and get you back on the road as soon as possible and make sure that you're comfortable while you wait. I am sure that the team at Inverness will be so happy to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。