Fantastic service yet again. Ive used this company ( Leeds branch) several times now and cannot fault the service. From booking the van, picking up the vehicle, dropping the van off, all faultlessly... もっと見る
企業が回答しました
所在地
所在地を変更Whitehall Industrial Estate, Ashfield Way, LS12 5JB Leeds, West Yorkshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Hired a van short term and short notice from the Leeds branch. Very easy process that was explained in detail. Super friendly people, van was in pristine condition. Would definitely recommend them and... もっと見る
企業が回答しました
i was at the branch today, and was served by kaylee who was very helpful, i was also helped by Steve who got me back on the road, many thanks to them.
企業が回答しました
The experience at Northgate Leeds is always seamless and incredibly efficient. They always go out of their way to make me feel welcome when I need to visit and it's genuinely really nice to see them.... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
当該企業による記述
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
連絡先
Whitehall Industrial Estate, Ashfield Way, LS12 5JB, Leeds, West Yorkshire, 英国
- 0113 255 0441
4.9
優良
143件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 96％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kayleigh at Leeds Branch always goes…
Kayleigh at Leeds Branch always goes above and beyond when we have any issues. Always a pleasure to deal with!
2024年9月26日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
Thank you for taking the time to share your positive experience with us, Kelly.
We really appreciate your kind words about Kayleigh.
At Northgate, we take pride in our team's dedication to excellent service, and it's wonderful to see that reflected in your feedback.
Kayleigh and the team at the Kidderminster branch will be thrilled to see your glowing review.
Take care,
Beth Kell
Red's to save the day
Kayleigh has solved may problems over the years for us, rental always have a vehicle spare in an emergency.
2024年9月26日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
Thank you so much for your lovely review!
We are delighted to hear that you experienced helpful, and reliable services from our fantastic team at Leeds.
Providing 5* service is our top priority, and we're thrilled to know that our team's efforts have made a positive impact on your experience
Thank you for choosing Northgate.
Take Care,
Beth Kell
Kayleigh has exceptional customer…
Kayleigh has exceptional customer service, and is also a pleasure to work with. She is a credit to Northgate.
2024年9月10日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
We are so pleased to hear that you had excellent customer service from Kayleigh at our Leeds branch.
It is always our pleasure to provide a professional and seamless service to our amazing customers and its wonderful to see this reflected in your feedback.
Once again, we really appreciate your kind words!
Take care,
Beth Kell
Excellent Service
Excellent communication and assistance from Kayleigh at the Northgate Leeds office while arranging a routine service on our lease vehicles.
2024年9月3日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
Thank you for taking the time to leave your positive feedback, Stuart.
Providing a 5* service to our customers is what we aim to do and Its wonderful to hear this has been demonstrated by Kayleigh at the Leeds branch.
I am sure Kayleigh and the team will be delighted to see your comments.
Thank you for choosing Northgate!
Take Care,
Beth Kell
Had 9 Trackers to fit here in Leeds and…
Had 9 Trackers to fit here in Leeds and the staff went beyond there duties to make sure the vans were ready on site and I was able to work on them in plenty of space.
Was a refreshing change.
Thank you very much Danny and team
Ian
2024年8月15日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
Hi Ian, thank you so much for your 5 star review!
Its refreshing to hear that our Leeds depot went above and beyond for you!
At Northgate we always aim to go that extra mile for our customers and provide the best service. I can assure you that the team at Leeds will be thrilled to hear about your fantastic feedback.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Northgate Vehicle Hire - Leeds からの回答
Hi David,
I'm really sorry to see that you have encountered difficulties with our forms.
If you would like us to look into this further please contact us on customer.services@northgate.co.uk or you can use the below number to call
Tel: 03330 431095 Option: 4 Option: 2
Take Care,
Beth Kell
Had to resolve a vehicle issue quickly…
Had to resolve a vehicle issue quickly for the company I work for, Danny was super helpful in getting this organised for me quickly.
2024年8月13日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
Megan, that's so wonderful to hear!
I'm glad you had a positive experience with Danny and the excellent customer service met with your expectations.
The branch will be thrilled to hear the positive feedback you have left.
If you require any further assistance going forward, please don’t hesitate to get in touch and we will be more than happy to help.
Take Care,
Beth Kell
Danny at Leeds was a superstar
Danny at Leeds was very helpful when picking up the van! Will definitely use again for future hires!
2024年7月22日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
Hi Jordon, thank you so much for your 5 star review!
It sounds like Danny is an amazing asset to the team here at Northgate, we are always aiming to deliver our customers with the service they deserve. I can assure you Danny and the team at Bristol will be thrilled to hear about your feedback.
We look forward to working with you long into the future.
Take care,
Imogen
Eleanor and Kaylee at the Leeds branch…
Eleanor and Kaylee at the Leeds branch are absolutely brilliant , both ladies are very helpfull nothing at all is to much trouble , credit to northgate 10/10
2024年6月26日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
Thank you so much for your lovely review, David!
We are delighted to hear that you experienced helpful, and reliable services from our fantastic team at Leeds especially Eleanor and Kaylee.
Providing 5* service is our top priority, and we're thrilled to know that our team's efforts have made a positive impact on your experience.
I am sure Eleanor and Kaylee will be delighted to see your comments.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Northgate Vehicle Hire - Leeds からの回答
Hi Mark, thank you so much for your 5 star review!
It is very pleasing to hear that the team at Leeds were able to assist you when needed, it sounds like they are a great asset to the team at Northgate! Thank you again so much for your feedback.
We look forward to working with you long into the future.
Take care,
Imogen
The staff members were all extremely polite and professional
The staff members were all extremely polite and professional. The whole process was very quick with no issues at all. The van we hired was exactly what we required to get the job done. Overall I am extremely impressed with the service and staff .
2024年5月25日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
Thank you for your excellent review, Roy! We're thrilled to hear that our staff were polite and professional, and that the entire process was quick and seamless. It's great to know the van you hired met your needs perfectly.
Your kind words about our service and staff are greatly appreciated.
Take care,
Laura
Quick and Efficient
We needed a van at very short notice to cover a breakdown and Danny was very helpful in sorting one out for us and even delivered it. Thank you very much!
2024年6月10日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
Hi Tom, thank you so much for your 5 star review!
We are so pleased to hear that Danny and the team at our Leeds branch were able to assist you. Here at Northgate we love to to give the 5 star service out customer deserve!
We look forward to working with you long into the future.
Take care,
Imogen
Excellent Service
Just wated to call out the excellent service from Ste and Duncan at Northgate Leeds. I needed a car very quickly for a week which they were able to provide, but even better than that, I needed it the following week as well but only told them on Friday. Great Customer Service.
2024年4月29日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
Hi Daniel, thank you so much for your 5 star review!
We are so pleased to hear that Ste and Duncan from our Leeds depot were able to provide excellent customer service which is what all of us here at Northgate strive to deliver!. Its always satisfying to hear that the team were able to supply you with one of our vehicles at such short notice!
We look forward to working with you long into the future.
Take care,
Imogen
Brought my van in to sort out a…
Brought my van in to sort out a knocking noise and the girls and Paul were very helpful when Paul noticed it was a 67 plate he arranged for me to be changed over to a 73 plate so I left there very happy
2024年4月25日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
Hi Richie, thank you so much for your 5 star review!
We are thrilled to hear that Paul and the team at Leeds were able to deliver excellent customer service. Its always a pleasure to provide the 5 star service our customer's deserve!
Once again thank you for your review.
Take care,
Imogen
Great service
2024年4月22日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
Hi Derek, thank you for your 5 star review!
We take pleasure in delivering excellent service to our customers, so its always refreshing to hear your feedback. Our Leeds Depot will be pleased to hear your positive response.
Once again thank you so much for your feedback!
Take care,
Imogen
Hired a van for a few days Julie on the…
Hired a van for a few days Julie on the front desk was very helpful and knowledgeable no problems at all and when I brought it back it went smoothly and the deposit went back into my bank within 2 days great service
2024年3月9日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
Thank you for sharing your experience with us, Steven! We're delighted to hear that Julie provided you with excellent service and made the rental process smooth and hassle-free. Ensuring our customers have a positive experience from start to finish is our top priority, and it's wonderful to know that you had no problems during your rental period. We appreciate your business. If you ever need assistance, please don't hesitate to reach out.
Take care,
Laura
Appalling company
Appalling company. Left hand has no clue what the right is doing. From the call centre to the branches you get fed BS!
Trying to get an appointment is worse than getting in to the Doctors!
Would not recommend this as a place to use to my worst enemy
This is not the first time I've fallen foul of the incompetence
2024年3月19日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
Thank you for taking the time to leave your feedback, Iain. I am really sorry to hear of your recent experiences with Northgate and would still welcome the chance to look into your concerns for you.
With the information supplied I am unable to find any details for your hire. I would ask that you please get in touch to provide further details so I can investigate.
Please contact us on customer.services@northgate.co.uk or on 03330 431095 Option 4 Option 2
I really look forward to working with you to bring this to a resolve.
Thanks
Simon Cort
Had a breakdown and was recovered to…
Had a breakdown and was recovered to leeds. Even before we arrived at Leeds Julie was very helpful and knowledgeable and explained all the steps involved and continued to be helpful and cheerful once we got to her depot . As was the young blonde girl (who's name I didn't get) . Both of whom outshine other customer service agents we tend to have to deal with
2024年3月14日
自発的なレビュー
Northgate Vehicle Hire - Leeds からの回答
Thank you so much for taking the time to leave such a great review, Rich.
We know it can feel like a nightmare when a vehicle breaks down, which is why Northgate will always be here to assist you and get you back on the road as soon as possible. I am sure Julie and the rest of the Leeds team will be so pleased to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Northgate Vehicle Hire - Leeds からの回答
Hello Scott,
Thank you for leaving a five star review of the service you have received from our Leeds team.
It is pleasing to hear, that we were able to source a new van for you.
Take care
Zuzana
Northgate Vehicle Hire - Leeds からの回答
Thank you so much for taking the time to leave such kind words about Keith, Dimitris. I am sure that he and the Leeds team will be delighted to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。