Very easy to deal with - they sorted the logistics with the insurer and delivered a hire car to us whilst ours was being fixed with easy courtesy calls to make sure times worked with us. Great custome... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This is the second time I've used Northgate, and they were again, brilliant! While I had the hire vehicle, they were easy to contact, very helpful answering all my calls promptly and questions politly... もっと見る
企業が回答しました
Great experience with NorthGate Vehicle Services. Open from 8am which makes collections nice and easy for early vehicle movements on trade plates. Really friendly bunch on site, helpful staff and a sm... もっと見る
企業が回答しました
First contact with Workshop Customer service - Kyle. Kudos to you. Warm, friendly and welcoming. That's good service. Keep it up !
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
当該企業による記述
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
連絡先
6-8 Deacon Way, Tilehurst, RG30 6AZ, Reading, Berkshire, 英国
- 0118 941 2041
4.7
優良
96件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 96％に回答しています
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Northgate Vehicle Hire - Reading からの回答
Hi Dave, thank you for your great feedback!
We’re pleased to hear your service and repair were sorted so quickly and smoothly.
We really appreciate you taking the time to leave a review and look forward to helping you again in the future! 😊
Take care,
Imogen
Great experience at Northgate Reading…
Great experience at Northgate Reading branch, reception staff were very friendly and welcoming, particularly Tim.
Martin the technician spent time explaining what he had to do in order to resolve the issue with my vehicle. All done at such a reasonable price.
Great service all round!
2025年12月12日
自発的なレビュー
Northgate Vehicle Hire - Reading からの回答
Hi Katy, thank you so much for sharing your great experience!
We're delighted to hear that the reception team at Northgate Reading made you feel welcome — and we’ll be sure to pass your kind words on to Tim.
It’s also fantastic to hear that Martin took the time to explain the work needed and got everything resolved for you at a reasonable price.
Take care,
Imogen
Every time I use Northgate reading they…
Every time I use Northgate reading they are always very helpful very friendly.and always offer tea and coffee a very friendly place to be.
2025年12月12日
自発的なレビュー
Northgate Vehicle Hire - Reading からの回答
Hi David, thank you so much for your lovely review!
We’re delighted to hear that the team at Northgate Reading is always helpful, friendly, and welcoming — and that the tea and coffee don’t go unnoticed!
It’s great to know you enjoy coming in, and we truly appreciate you taking the time to share your experience. We look forward to seeing you again soon!
Take care,
Imogen
Keith was very helpful and informative
Keith was very helpful and informative. Explained everything i needed. Thank you
2025年12月8日
自発的なレビュー
Northgate Vehicle Hire - Reading からの回答
Hi Tracy,
Thank you for sharing your feedback. It’s great to hear that you felt well supported during your visit. Keith will be very pleased to know his clear communication and guidance made things easier for you.
We really appreciate you taking the time to leave a review, and we’re always here if you need anything else in the future.
Thanks again,
Emily
Very helpful this morning awaiting new…
Very helpful this morning awaiting new tyres
2025年12月5日
自発的なレビュー
Northgate Vehicle Hire - Reading からの回答
Hi David,
Thank you for taking the time to leave us a review! We’re really pleased to hear that our team were able to assist you this morning while you waited for your new tyres. We always aim to make the experience as smooth and stress-free as possible, and it’s great to know we could help.
If you need anything else or have any questions after the work is completed, please don’t hesitate to get in touch. We appreciate your visit and hope to see you again in the future!
Take Care,
Emily
Northgate Vehicle Hire - Reading からの回答
Hi Lewis, thank you so much for your kind review!
We're really glad to hear Ali was able to help and even went above and beyond out of hours. He’ll be delighted to know his efforts made a difference.
We really appreciate you taking the time to share your experience!
Take care,
Imogen
Extremely helpful guys at the Reading…
Extremely helpful guys at the Reading Branch when I had a problem with my van. They had a mechanic look at it straight away and within minutes found the fault! Then within an hour they had fixed the fault and I was on my way again. Thank you for the coffee and biscuits whilst I was waiting!!
2025年11月27日
自発的なレビュー
Northgate Vehicle Hire - Reading からの回答
Hi John, thank you so much for sharing your experience! We’re really pleased to hear that the team at our Reading branch were able to diagnose the issue quickly and get you back on the road within the hour.
It’s great to know you felt looked after while waiting — a coffee and some biscuits always help!
We truly appreciate your feedback and we're glad we could assist when you needed us. Thanks again, and safe driving! 🚐✨
Take care,
Imogen
Northgate Vehicle Hire - Reading からの回答
Hi Lee, thank you for your review!
We’re really glad to hear you received great service. We appreciate your support and hope to see you again soon! 🌟
Take care,
Imogen
The guys at reading are brilliant
The guys at northgate reading are brilliant.
Quick, friendly and really accommodating, 10/10 service!
2025年11月17日
自発的なレビュー
Northgate Vehicle Hire - Reading からの回答
Hi there, thank you so much for your fantastic review!
The team at Northgate Reading will be thrilled to hear your kind words. We’re really pleased you found the service quick, friendly, and accommodating — that’s exactly what we aim for.
Thanks again for the 10/10! We’re always here if you need anything.
Take care,
Imogen
Very helpful and didn’t keep us waiting…
Very helpful and didn’t keep us waiting long
2025年9月11日
自発的なレビュー
Northgate Vehicle Hire - Reading からの回答
Hi Alan, thank you for your kind feedback!
We’re glad to hear we could assist you quickly and be helpful.
We appreciate your support and hope to see you again soon!
Take care,
Imogen
Great service from the team
Great service from the team. Brought a van in to be serviced and left in a brand new similar sized van 15 mins later.
2025年9月5日
自発的なレビュー
Northgate Vehicle Hire - Reading からの回答
Hi Ben, thanks so much for the great feedback!
We're really glad to hear you had such a smooth experience — that’s exactly what we aim for.
It's great to know the team got you back on the road quickly and comfortably!
Take care,
Imogen
The team at Reading sorted out my…
The team at Reading sorted out my problem of getting a replacement van like for like
2025年9月4日
自発的なレビュー
Northgate Vehicle Hire - Reading からの回答
Hi John, thank you for sharing your experience!
We’re really glad the team at Reading could quickly sort out your replacement van exactly as you needed. Your satisfaction means a lot to us!
If you need anything else, don’t hesitate to reach out. We’re here to help!
Take care,
Imogen
Northgate Vehicle Hire - Reading からの回答
Hi Jake, thank you for your kind words!
We’re glad to hear you received excellent and speedy service.
We look forward to helping you again soon!
Take care,
Imogen
5 stars
As soon as I walked in, Tim gave me a big smile and asked me what I needed help with straight away and pointed me in the right direction, very helpful and polite.
Ali was very friendly and funny and made sure I was taken care of.
Aiden was very helpful and sorted out my old van so I could get my stock out of it.
Tracey was very clear on instructions and how the loan works.
Overall the front desk staff were amazing, normally I’d feel awkward but I didn’t feel this way one bit. Couldn’t have asked for a better experience.
2025年8月14日
自発的なレビュー
Northgate Vehicle Hire - Reading からの回答
Hi Josh, thank you so much for sharing your wonderful experience!
We’re thrilled to hear that Tim, Ali, Aiden, and Tracey all made you feel so welcome and well cared for. It’s fantastic to know that our front desk team helped make everything smooth and comfortable for you — that’s exactly the kind of experience we aim to provide.
We’ll be sure to pass on your kind words to everyone mentioned. Thanks again for choosing Northgate, and we look forward to helping you again in the future!
Take care,
Imogen
Very helpful
Very helpful. Tried to get a more suitable van from other branches and didn’t get any help. Within 10 minutes the guys at reading branch had a suitable van ready for me to go away in.
2025年7月31日
自発的なレビュー
Northgate Vehicle Hire - Reading からの回答
Hi Owen, thank you for taking the time to leave such a great review!
We’re really pleased to hear the team at our Reading branch were able to step in and get you sorted so quickly. We’ll be sure to pass your feedback on to them—they’ll be thrilled to hear it!
If there’s anything else we can help with, just let us know. Safe travels!
Take care,
Imogen
Northgate Vehicle Hire - Reading からの回答
Hi Daniel, thank you very much for your wonderful review!
We’re delighted to hear you found our service excellent and our staff friendly and helpful. It’s always our goal to provide courteous and supportive assistance at all times.
We truly appreciate your kind words and look forward to serving you again soon!
Take care,
Imogen
Northgate Vehicle Hire - Reading からの回答
Hi Adrian, thanks so much for the great feedback!
We’re really glad to hear that Tim went out of his way to help — we’ll make sure he gets the recognition he deserves. Fantastic service is what we aim for, and it’s great to know that came through!
Take care,
Imogen
The Swarfega!
The Swarfega!
All the guys were helpful and friendly as usual.
Nice to come away with nice smelling hands. :)
2025年6月6日
自発的なレビュー
Northgate Vehicle Hire - Reading からの回答
Hi RJ, thanks so much for your lovely review!
We’re glad our team could help and that you left with nice-smelling hands — The Swarfega magic at work! 😊
It’s always great to hear that our usual friendly service hits the mark.
Take care,
Imogen
After working away for the week
After working away for the week, I was looking forward to getting home. Sadly, the van I was driving developed an ADBLUE fault roughly 1 1/2hrs from home and got stranded at the M3 services until being relayed at to Northgate Reading Branch for a vehicle changeover.
Ali met me at roughly 1.35am processed the changeover and by 2am i was back on the road heading home.
Ali, sorry for getting you out of bed yet thank you for getting me back on the road.... a pleasure to deal with.
2025年5月15日
自発的なレビュー
Northgate Vehicle Hire - Reading からの回答
Hi Darren, thank you so much for taking the time to share your experience.
We're really sorry to hear about the ADBLUE fault and the delay it caused — that’s never ideal after a long week away.
That said, we’re thrilled to hear Ali was able to step in and get you sorted so quickly, especially at that hour! We’ll make sure he sees your kind words — he’ll really appreciate them. Our team is always here to support you, no matter the time, and it’s great to know Ali made a tough situation a bit easier.
Thanks again for the thoughtful review, and safe travels until next time!
Take care,
Imogen
Northgate Vehicle Hire - Reading からの回答
Hi Craig, thank you for your kind words!
We're so glad to hear you had a great experience with our customer service. We always strive to provide the best for our customers, and your feedback means a lot to us.
We look forward to serving you again soon!
Take care,
Imogen
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