After having bad experiences at northside Bradford the next closest dealer was York for my Maxus dropside And honestly the customer service from Jo at desk is amazing my truck was recovered on Tuesd... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Customer service, helpful, understanding, polite, keeping you updated on work at all times, whether small jobs or a big job looking after you vehicle while there. Good around service. Had bad experi... もっと見る
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The parts staff are friendly and helpful but you never know who you’re going to talk to with all calls going through a call center. We have just ordered £1000 worth of parts and asked for delivery due... もっと見る
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Emma, Jo, and Amelia are absolutely amazing. They’re always there to help us run our big fleet and respond within minutes whenever we need support. Their quick responses and constant help keep our f... もっと見る
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企業情報
当該企業による記述
Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.
連絡先
Summit House, Woodland Park, Bradford Road, BD19 6BW, Cleckheaton, 英国
- 01302304858
- enquiry@northside.co.uk
- www.northside.co.uk
4.6
優良
518件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service and customer service
2024年11月14日
自発的なレビュー
Northside Truck & Van からの回答
Dear Styan
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Northside Truck & Van からの回答
Dear Shaun
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Stephen wharf Very friendly and very…
Stephen wharf Very friendly and very polite service
2024年7月8日
自発的なレビュー
Northside Truck & Van からの回答
Dear Nawzad
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
this technician was extremely…
this technician was extremely professional and efficient and well mannered ,credit to you company
2024年11月10日
自発的なレビュー
Northside Truck & Van からの回答
Dear Tony,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future
Kind regards
Customer Care Team
Great service by Northside Sheffield
Great service by Northside Sheffield. We brought our van in for the activation of the cruise control. The team ensured this was completed in a timely manner. The staff at Northside are extremely professional & friendly. Would highly recommend.
2024年11月8日
自発的なレビュー
Northside Truck & Van からの回答
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Kept informed at each stage of…
Kept informed by phone at each stage of the process, this made everything easier for me, also ringing to let me know that each vehicle was ready and ready for the next.
2024年11月7日
自発的なレビュー
Northside Truck & Van からの回答
Dear Bob
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Excellent service from Steven absolute…
Excellent service from Steven absolute gentleman very very helpful and very knowledgeable about mercs
2024年11月7日
自発的なレビュー
Northside Truck & Van からの回答
Dear Ryan
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Steven and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Northside Truck & Van からの回答
Dear Cristian
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
My van was due a Service brought it to…
My van was due a Service brought it to northside Doncaster did the service found other problems did these at the same time,very happy with it,Caitlin booked it in very nice lady
2024年10月16日
自発的なレビュー
Northside Truck & Van からの回答
Dear Russell
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Caitlin and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Fast efficient had to wait round whilst…
Fast efficient had to wait round whilst the van had its service and mot and the hospitality was excellent. 👍🏼
2024年11月5日
自発的なレビュー
Northside Truck & Van からの回答
Dear Ryan
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Stephen at northdide was really helpful.as always.highly recommend these guys for mercedes parts.thank ypu
Stephen at northside was really helpful as always
2024年11月6日
自発的なレビュー
Northside Truck & Van からの回答
Thank you for choosing Northside and taking the time to leave a review.
Customer experience is very important to us and your kind words have been passed on to Stephen and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Northside Truck & Van からの回答
Dear Jack
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Cameron attended a breakdown for me and…
Cameron attended a breakdown for me and was very fast and efficient. Back on road in less than an hour. Absolute brilliant service:
2024年11月6日
自発的なレビュー
Northside Truck & Van からの回答
Dear Darren,
Thank you for choosing Northside and taking the time to leave a review.
Customer experience is very important to us and your kind words have been passed on to Cameron and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Thomas made my experience easy and…
Thomas made my experience easy and smooth. He got my service done as quickly as possible as he knew I was waiting for the vehicle.
2024年10月31日
自発的なレビュー
Northside Truck & Van からの回答
Dear Scott
Thank you for choosing Northside and taking the time to leave a review.
Customer experience is very important to us and your kind words have been passed on to Tom and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Friendly, professional sales team
Very good experience of the sales department at Northside truck & van, in particular Simon Lonsdale. Helpful information on the vehicle, friendly, professional manner. Brought a van over from Hull for us to view. All in all, great communication and experience.
2024年11月1日
自発的なレビュー
Northside Truck & Van からの回答
Dear Fiona,
Thank you for choosing Northside and taking the time to leave a 5* review.
We're glad you enjoyed your van viewing experience and have passed your kind comments to Simon and the rest of the team.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Quick and easy to book
Quick and easy to book, all staff were very helpful and professional and I did deal with a few and they kept me informed throughtout the process. This is very different to other dealerships we use that seem to have forgotten what customer service is. Thank you.
2024年10月30日
自発的なレビュー
Northside Truck & Van からの回答
Dear Heidi
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Staff member Will
Just like to say thank you to staff member Will, he was really helpful and has fantastic customer service skills. Sheffield branch.
2024年11月1日
自発的なレビュー
Northside Truck & Van からの回答
Dear Terence,
Thank you for choosing Northside and taking the time to leave your 5* review
Your kind review is greatly appreciated and has been passed on to Will and the team at the dealership
We look forward to seeing you again in the future
Kind regards
Customer Care Team
Went to pick a van up from them today…
Went to pick a van up from them today they were helpful and they said I could get a coffee so got the van keys and made myself a coffee and it was out of this world I had a drink and nearly fell out my van I had to ring up and ask them what make it was because I couldn’t get over how nice it was and they gave me the name of the coffee straight away no problem or questions just a little laugh really good service highly recommend
2024年10月30日
自発的なレビュー
Northside Truck & Van からの回答
Dear Daniel,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Teamwork and a good atmosphere is everything !
Liam and his colleagues that I came into contact with during my visit were very friendly, helpful and efficient throughout the process.
Having managed businesses in several European countries I know that a good atmosphere and team spirit is very important in enabling businesses to be successful and for their customers to be happy !
Great to see !
Martin
2024年10月18日
自発的なレビュー
Northside Truck & Van からの回答
Dear Martin
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Liam and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Northside Truck & Van からの回答
Dear Ian
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
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