Customer service, helpful, understanding, polite, keeping you updated on work at all times, whether small jobs or a big job looking after you vehicle while there. Good around service. Had bad experi... ãã£ãšèŠã
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The parts staff are friendly and helpful but you never know who youâre going to talk to with all calls going through a call center. We have just ordered £1000 worth of parts and asked for delivery due... ãã£ãšèŠã
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Emma, Jo, and Amelia are absolutely amazing. Theyâre always there to help us run our big fleet and respond within minutes whenever we need support. Their quick responses and constant help keep our f... ãã£ãšèŠã
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Took my sprinter for some service work doing last week, absolutely first class treatment from start to finish. Having only used normal garages before this i can never go back to using them. I wil... ãã£ãšèŠã
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Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.
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Summit House, Woodland Park, Bradford Road, BD19 6BW, Cleckheaton, è±åœ
- 01302304858
- enquiry@northside.co.uk
- www.northside.co.uk
4.6
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Brand new sprinter motorhome
Brand new sprinter motorhome, on the A1 van pulls along side me tells me there something wrong with indicators, pulled in indicate left and rear right came on and vice versa snag is the front ones are normal difficult at junctions with front and rear working opposite to each other. Called Jo at York Northside she said bring it in we will have a look, arrived told them the problem expected a couple of weeks wait, No took it straight in workshop found the problem the rear wiring had been connected in reverse from Mercedes in Germany. So Iâve driven for 680 miles with the fault having had the wife check them before not really asking which one is on just happy they worked Gavin the manager also said there is a recall but they will do that as well all under the warranty no problem..The point is this branch took it all on without any problems and straight away.. Thanks guys and Merry Christmas sorted. Recommended pity I live down south would have used for services. ð
2024幎12æ9æ¥
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Northside Truck & Van ããã®åç
Dear Mr OKane
Thank you for choosing Northside and taking the time to leave a 5* review,
Customer experience is very important to us and your kind comments have been passed on to Gavin, Jo and the rest of the team at our York depot.
Kind regards
Customer Care Team
Excellent Service
Hebony was excellent from the beginning, she has been supportive and helpful with the person who drives the van assisting with little things like the app.
2024幎12æ5æ¥
Northside Truck & Van ããã®åç
Dear Pamela,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Hebony and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Always helpful. Very friendly.
Always happy to help. Very friendly. Definitely recommend.
2024幎12æ3æ¥
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Northside Truck & Van ããã®åç
Dear Trevor,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Helpful, friendly staff.
Helpful, friendly staff who remember who you are, & do their best to ensure that the customer gets the service he needs. They may not be the cheapest but I have confidence that my vehicle is being looked after by people who know what they are doing.
2024幎11æ22æ¥
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Northside Truck & Van ããã®åç
Dear Raymond,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Always kept updated
Always kept updated and the staff are really helpful , We use Northside daily so need the quick answers , would recommend
2024幎12æ4æ¥
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Northside Truck & Van ããã®åç
Dear Paul,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Went in for a safety recall to today inâŠ
Went in for a safety recall to today in Sheffield in and done in three hours! Perfect!
2024幎12æ3æ¥
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Northside Truck & Van ããã®åç
Dear Paul,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Can do attitude in full force
Can do attitude in full force, great service from Josh and Cameron from Mercedes Mobilo
2024幎11æ20æ¥
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Northside Truck & Van ããã®åç
Dear Jaye,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Josh, Cameron and the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Fantastic experience with NorthsideâŠ
Fantastic experience with Northside Leeds. The service was super quick, and they were always easy to get hold of â really prompt and happy to chat whenever I needed. The whole process felt smooth and hassle-free, which made everything so much easier. Couldnât have asked for better!
2024幎11æ27æ¥
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Northside Truck & Van ããã®åç
Dear Stephanie,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Understanding people needs
Customer service, helpful, understanding, polite, keeping you updated on work at all times, whether small jobs or a big job looking after you vehicle while there. Good around service. Had bad experience else where, so came to you for decent Mercedes workmanship around. Thank you
2024幎11æ18æ¥
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Northside Truck & Van ããã®åç
Dear Sylvia,
Thank you for choosing Northside and taking the time to leave a 4* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Poor communication
Was told I would be advised that my vehicle was in the workshop, ( wasnât) I had to chase first night and 3 hours next day for quote.
Work was done ( although removed parts not left in van) bill included winter check! Battery died next day, still unsure why, as far as I can see also final recall not sorted?
For price paid would expect constant calls from you, not me chasing.
Not a very happy person, vans off the road Iâm not earning. Theses are business vehicles and should be treated and respected that way
2024幎11æ20æ¥
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Northside Truck & Van ããã®åç
Dear Stuart,
Thank you for taking the time to leave your feedback
We apologise that on this occasion our level of service did not meet your expectations.
We would like to take the opportunity to look into this matter further for you, and the General Manager at our Doncaster depot will be in touch to discuss further.
Kind regards
Customer Care Team
I had an issue with an electric vito
I had an issue with an electric vito. Went to one particular Mercedes dealership and my experience was not the best to be fair. I ended up bringing to Northside, and found Serena and Jon extremely helpful. They listened to my perspective and between us came to a reasonable outcome. They were friendly and approachable. Hense me spending the time writing an honest review. Thank you both. Steve
2024幎11æ21æ¥
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Northside Truck & Van ããã®åç
Dear Steve,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Serena, Jon and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great service
Quick turnaround on a repair which couldn't be rectified by another Mercedes dealer and kept up to date with the process. I always use Northside when feasible.
2024幎11æ21æ¥
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Northside Truck & Van ããã®åç
Dear Luke,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Northside Truck & Van ããã®åç
Dear Lee,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Thank you so much to Tom and Stuart forâŠ
Thank you so much to Tom and Stuart for helping me out last minute, the best team!â
2024幎11æ14æ¥
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Northside Truck & Van ããã®åç
Dear Amelia,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Tom, Stuart and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Joe came out and diagnosed the issueâŠ
Joe came out and diagnosed the issue and provided an excellent service. Thanks pal
2024幎11æ18æ¥
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Northside Truck & Van ããã®åç
Dear Shahid,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards Customer Care Team
Came in for parts today great work fromâŠ
Came in for parts today great work from james and steve
2024幎11æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Northside Truck & Van ããã®åç
Dear Mark,
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us and your kind words have been passed on to Steve, James and the rest of the team at the dealership
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Northside Truck & Van ããã®åç
Dear Bruce
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards Customer Care Team
parts and mechanics were very helpfulâŠ
parts and mechanics were very helpful and everything was sorted
2024幎11æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Northside Truck & Van ããã®åç
Dear Sienna,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Northside Truck & Van ããã®åç
Dear Ivan,
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great service and customer service
2024幎11æ14æ¥
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Northside Truck & Van ããã®åç
Dear Styan
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
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