Customer service, helpful, understanding, polite, keeping you updated on work at all times, whether small jobs or a big job looking after you vehicle while there. Good around service. Had bad experi... ãã£ãšèŠã
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The parts staff are friendly and helpful but you never know who youâre going to talk to with all calls going through a call center. We have just ordered £1000 worth of parts and asked for delivery due... ãã£ãšèŠã
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Emma, Jo, and Amelia are absolutely amazing. Theyâre always there to help us run our big fleet and respond within minutes whenever we need support. Their quick responses and constant help keep our f... ãã£ãšèŠã
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Took my sprinter for some service work doing last week, absolutely first class treatment from start to finish. Having only used normal garages before this i can never go back to using them. I wil... ãã£ãšèŠã
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Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.
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Summit House, Woodland Park, Bradford Road, BD19 6BW, Cleckheaton, è±åœ
- 01302304858
- enquiry@northside.co.uk
- www.northside.co.uk
4.6
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Great service today at York pressingâŠ
Great service today at York pressing bearings into a hub. Young lass on reception was great and the boss man gent gave an exceptional service. Many thanks.
2025幎2æ13æ¥
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Northside Truck & Van ããã®åç
Hi Painter Daz
Thank you for choosing Northside and taking the time to leave a 5* review.
Your comments have been sent to the team at our York depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
I had an issue with my lights
I had an issue with my lights and was told the van was booked in to be sorted. On arrival it turns out it hadn't been booked in but, they accommodated me and sorted the problem out. Much much appreciated. Thanks guys.
2025幎2æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Northside Truck & Van ããã®åç
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Front desk and service very good
Front desk and service very good. The accounts department in Bradford are terrible to deal with every time i have had an issue.
2025幎2æ11æ¥
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Northside Truck & Van ããã®åç
Dear Dean
Thank you for sharing your feedback.
To enable us to look into this further for you,
please can you provide further details by emailing feedback@northside.co.uk
Kind regards
Customer Care Team
Northside Truck & Van ããã®åç
Dear Consumer,
We're sorry that we didn't meet your expectations, We strive to provide the best experience possible and would appreciate it if you can email further details to feedback@northside.co.uk to enable us to look into this further for you.
Kind regards
Customer Care Team
Great staff very helpful and try to getâŠ
Great staff very helpful and try to get you ready to go as soon as possible
2025幎2æ7æ¥
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Northside Truck & Van ããã®åç
Dear Paul
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great staff and a good customerâŠ
Great staff and a good customer experience
2025幎2æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Northside Truck & Van ããã®åç
Dear Jonathan
Thank you for choosing Northside and taking the time to leave a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
The young Chinese boy helpful
The young Chinese man is very good he tickled my sonâs Mercedes van and turned it on. Very professional and well mannered man. He also told me that A modern vehicle uses an AC generator also know as an alternator
2025幎1æ13æ¥
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Northside Truck & Van ããã®åç
Dear Charlie
Thank you for choosing Northside and taking the time to leave your feedback.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Absolute shocking service
Absolute shocking service, after having our van (9 week ish) for repairs, they sent it out with no working headlights and we find out they should'nt have sent it out at all as it was not road worthy, to then have to take it back in a get an electric van as a replacement which is no use especially when they don't supply a cable to charge it with. Never again
2025幎1æ28æ¥
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Northside Truck & Van ããã®åç
Dear Matthew,
Thank you for taking the time to leave your feedback
We apologise that on this occasion our level of service did not meet your expectations.
We would like to take the opportunity to look into this matter further for you, please can you email your registration number to feedback@northside.co.uk to enable us to do so.
Kind regards
Customer Care Team
Excellent communication with Liam andâŠ
Excellent communication with Liam and very helpful to find the problem and fix it with ASP
2025幎1æ25æ¥
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Northside Truck & Van ããã®åç
Dear Daniel
Thank you for choosing Northside and taking the time to leave a 5* review.
Your feedback has been passed on to Liam and the rest of the team at our Leeds depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Smiles at Northside
Always greeted with courtesy and a smile (and a cuppa of coffee) ,, any issues are always dealt with quickly and efficiently ð
2025幎1æ23æ¥
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Northside Truck & Van ããã®åç
Dear Mr Moakes
Thanks for choosing Northside and taking the time to leave us a 5* review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Shelbyâs mint
Shelby, Alyssa & James have always been extremely helpful when iv had to come to northside. Iâm always greeted with a smile and dealt with as soon as they have time. They even gave me biscuits! Legends
2025幎1æ22æ¥
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Northside Truck & Van ããã®åç
Dear James
Thank you for choosing Northside and taking the time to leave your feedback.
Customer experience is very important to us and your review has been passed on to the team at our Sheffield depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Alyssa is great
2025幎1æ21æ¥
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Northside Truck & Van ããã®åç
Dear Lee
Thank you for choosing Northside and taking the time to leave your feedback.
Your comments have been passed to Alyssa and the rest of the team at our Sheffield depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Dave Northside
Dave attends our new fleet of ECitaros always with a smile and work carried out efficiently and professionally to a high standard.
2025幎1æ16æ¥
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Northside Truck & Van ããã®åç
Dear Peter
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is important yo us at Northside and your kind comments have been passed to Dave and the rest of the team at our Leeds depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Purchase of Vito Dualiner
Our contact from the start of the purchase process was Simon Lonsdale, based in the Sheffield branch. The Vito we were interested in was in Doncaster, Simon brought the vehicle to us for a test drive, once driven it took very little deliberation to decide we wanted it. Great communication and regular updates right up until collection where Simon was waiting to hand the vehicle over. Thanks to all involved for making our purchase a seemless experience.
2025幎1æ16æ¥
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Northside Truck & Van ããã®åç
Dear Mr Jackson
Thank you for choosing Northside and taking the time to leave a 5* review.
Customer experience is very important to us at Northside and we're thrilled to hear that Simon provided such exceptional service.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Cameron attended call out
Cameron attended call out. Excellent service and brilliant support. Thank you very much
2025幎1æ16æ¥
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Northside Truck & Van ããã®åç
Dear Richard,
Thank you for choosing Northside and taking the time to leave your kind review.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Great Service
Can't recommend these guys enough; really good service & communication from start to finish, answered all of my queries with professionalism and obvious expertise, and handled the whole transaction smoothly.
2025幎1æ14æ¥
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Northside Truck & Van ããã®åç
Dear David
Thank you for choosing Northside and taking the time to leave us a 5* review.
Customer experience is very important to us at Northside and you kind comments have been passed on to the Team at our Leeds depot.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Amazing Services & Genuine Parts
My van was broken and I decided to take straight away to Northside Truck & Van. It was my right decision, although fault was very difficult to find but staff diagnosed and ordered from Germany which arrived very quickly.
I understand someone may have bad experience, the best way to talk with CS or manager,they will happy to help you.
The other best thing is you get genuine parts without hassle very quickly and sometimes cheaper than market.
They deserve definitely 5 stars, Wil visit again if needed.
2024幎11æ27æ¥
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Northside Truck & Van ããã®åç
Dear Farman,
Thank you for taking the time to leave a 5* review.
We really appreciate your patience and understanding as we worked to resolve your complaint. We're pleased to know that we could turn the situation around and meet your expectations in the end.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Broke down 200 miles from home
Broke down 200 miles from home
Dave The technician
Went out of his way to get me back home
Travel to another garage to get the alternator then returned at midnight lying on the floor in a car park fixing
Unbelievable fantastic service
I got home safe
2025幎1æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Northside Truck & Van ããã®åç
Dear Customer,
Thank you for choosing Northside and taking the time to leave a 5* review,
Customer experience is very important to us at Northside and your kind comments have been been passed on to Dave and the rest of the team at Doncaster.
Kind regards
Customer Care Team
Excellent service as always
Excellent service as always! I came in on Friday morning stressed as my power steering pump had failed the night before and with it being my only vehicle for work, without it being road worthy I canât work. Amelia was great, she got straight onto it and I had my van back by mid day (the same day) so was able to go back to work!
So thank you again!
2025幎1æ10æ¥
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Northside Truck & Van ããã®åç
Dear Property Envisions,
Thank you for choosing Northside and taking the time to leave a 5*review.
Customer experience is very important to us and your kind comments have been passed on to Amelia and the rest of the team at our dealership in York.
We look forward to seeing you again in the future.
Kind regards
Customer Care Team
Shocking
Shocking, honestly.
Got MOT advisories, asked for quote, didn't receive it, chased a month later. Finally got quote, was outrageous, asked why it was necessary to do so much work and was told "I don't know". How come you quoted me £5k+ then, pal, if there's apparently no reason to do all that work?
2025幎1æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Northside Truck & Van ããã®åç
Dear Charlie,
Thank you for taking the time to leave your feedback
We apologise that on this occasion our level of service did not meet your expectations.
We would like to take the opportunity to look into this matter further for you, please can you email your registration number to feedback@northside.co.uk to enable us to do so.
Kind regards
Customer Care Team
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