Previously I gave a 5 star review for the process of getting a new car, and how good Charlie Crouch was. Sadly, the process of trying to get my reservation deposit refunded is a nightmare. So many pro... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Although in the end I couldn't find the car I wanted, I would thoroughly recommend this dealership, from the welcome from the highly professional and friendly receptionist, to the sales service I got... もっと見る
Good initial discussion re vehicle pluses and minuses. Was a bit rushed to make a decision to reserve the vehicle as the company wanted to sell it before the end of the month account closures and t... もっと見る
企業が回答しました
Wanted to thank Charlie Crouch for helping find my perfect car, amazing service and went above and beyond to help me find what i needed. This will be the third time ive been back to Kia Brentford dea... もっと見る
企業情報
当該企業による記述
Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.
Norton Way Group, Serving North Herts & London since 1989
当該企業による記述
- We strive to deliver only the best customer service.
- Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.
連絡先
963 Great West Road, TW8 9FX, London, 英国
- 02038410241
4.6
優良
902件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 54％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sat was really helpful taking us…
Sat was really helpful taking us through the process and arranging the car making the day special.
2025年3月10日
自発的なレビュー
Norton Way Group - GWR Kia からの回答
Good morning Michael White, thank you for the 5-stars happy we could help and hope you are enjoying your new car! All the best - GWR Kia
Delighted with sales rep Sat Phull n Kia ales rep Sat was gentle kind friendly…
Sales rep Sat was gentle kind friendly n remembered even small details aboit me and my requirements
He also gave me a test drive which I really appreciate
Since then I’ve had joy and delight in my new Kia Stonic GTi n definitely will recommend you all to my friends family and even strangers! Lord bless you and thank you
Doreen
2025年2月14日
Norton Way Group - GWR Kia からの回答
Good morning Doreen Joseph, thank you for the 5-stars! And writing this kind review. We hope to welcome you back again soon. Take care - GWR Kia.
Sat has been very helpful and kind
Sat has been very helpful and kind. I would definitely recommend Kia Norton way.
2025年3月7日
自発的なレビュー
Norton Way Group - GWR Kia からの回答
Good morning Liliana Rudd, thank you for the 5-stars and kind words! Glad we could help. Take care - GWR Kia.
Collected my brand new Sorrento this…
Collected my brand new Sorrento this week. They covered my car with a massive cloth at the front of the store and did a grand unveiling! We very surprised and liked this touch. Sat helped me and was very knowledgeable and he kept in touch with us from ordering to collection. The new offices are very nice and comfortable.
2025年3月4日
自発的なレビュー
Norton Way Group - GWR Kia からの回答
Good morning Mimi Man, thank you for the 5-star rating and taking the time to leave us this kind review! It is much appreciated and happy to help. Take care - GWR Kia.
Sat was a very informative and helpful…
Sat was a very informative and helpful sales representative. We have decided to purchase the Kia EV6.
2025年3月3日
自発的なレビュー
Norton Way Group - GWR Kia からの回答
Good afternoon alinabatmitzvah, thank you for taking the time to leave us this 5-star review. Glad we could help and we will pass on your compliments to Sat. We hope to welcome you back again soon. Take care - GWR Kia.
Kia has been extremely helpful to me on…
Kia has been extremely helpful to me on my journey to get back into driving Sat has been very kind and helpful and assisted me along the way with any concerns or queries I may have had he is a real credit to the company and I highly recommend the company and Sat to everyone. Overall great service
2025年3月3日
自発的なレビュー
Norton Way Group - GWR Kia からの回答
Good morning Nawal Neya, thank you for taking the time to leave us this 5-star review. Glad we could help and that you a great service! We hope to welcome you back again soon. Take care - GWR Kia.
Norton Way Group - GWR Kia からの回答
Good morning Agnelo Dsouza, thank you for the 5-stars! Take care - GWR Kia
Fantastic experience with Sat
Fantastic experience with Sat - he explained us all the options he had and answered all of our questions. One of the best experience looking around for a car.
2025年3月1日
自発的なレビュー
Norton Way Group - GWR Kia からの回答
Good afternoon S D, thank you for the 5-stars and taking the time to leave us this kind review! It is much appreciated and we are pleased to hear you had a fantastic experience and we will pass on your compliments to Sat. We hope to welcome you back again soon. Take care - GWR Kia.
Sat has been great
Sat has been great. A joyous experience from initial contact to handover of my new car
2025年2月28日
自発的なレビュー
Norton Way Group - GWR Kia からの回答
Good afternoon Donna Downing, thank you for the 5-stars and taking the time to leave us this kind review! It is much appreciated and we are pleased to hear that your experience was a joyous one from start to finish. We will pass on your compliments to Sat and we hope you are enjoying your new car. We hope to welcome you back again soon. Take care - GWR Kia.
Very accomadating
Very accomadating, helpful and friendly. Sat made the process nice
And easy for us and was very good explaining the scheme and car specs to us. Would recommend to anyone.
2025年2月28日
自発的なレビュー
Norton Way Group - GWR Kia からの回答
Good afternoon Matt, thank you for the 5-stars and taking the time to leave us this kind review! It is much appreciated and we are pleased to hear that your experience was nice and easy. We will pass on your compliments to Sat. We hope to welcome you back again soon. Take care - GWR Kia.
Sat-KIA review
Sat helped us with picking out and collecting a mobility car throughout the whole process he was amazing and made us feel included, Sat was really helpful and friendly couldn’t ask for a better experience with GWR KIA
2025年2月27日
自発的なレビュー
Norton Way Group - GWR Kia からの回答
Good morning Hannah Shaw, thank you for the 5-stars and kind words! Very happy we could help and hope to welcome you back again soon. Take care - GWR Kia
Sat was very friendly and helpful
Sat was very friendly and helpful, offered us a hot or cold beverage before we got started, went through everything clearly, and showed us around our new car explaining any questions we had.
2025年2月27日
自発的なレビュー
Norton Way Group - GWR Kia からの回答
Good morning Daniel, thank you for the 5-stars and taking the time to leave us this kind review! It is much appreciated and hope to welcome you back again soon. Take care - GWR Kia.
Very Poor service departments
Although we previously had a negative experience with the service department at Norton Way GWR Kia, our most recent visit was notably positive. We understand that, at times, things can go wrong, and we appreciate the effort made to provide a much-improved service this time. As such, we have updated our earlier review to reflect the more recent, positive experience.
2025年2月26日
自発的なレビュー
Norton Way Group - GWR Kia からの回答
Good morning Emad, we are very sorry to hear that you have had this experience with us. We have passed on your comments to the service team and our head of business Matthew Scott whom you can contact at Matthew.Scott@GWRKia.com. Take Care - GWR Kia.
Sat has been very accommodating and…
Sat has been very accommodating and helpful with our handover
2025年2月27日
自発的なレビュー
Norton Way Group - GWR Kia からの回答
Good morning Harry, thank you for the 5-stars and kind words it is much appreciated. Take care - GWR Kia.
Today I collected my my new vehicle…
Today I collected my my new vehicle after a short 3week wait and I must say from start to finish my experience has been wonderful. Sat was the very helpful salesman who assisted me, from selecting my car, the paperwork & everything in between. He is extremely professional and was very accommodating answering all of my questions quickly and making sure my new car was all set up and ready for a perfect driving experience. 5star team member.
2025年2月24日
自発的なレビュー
Norton Way Group - GWR Kia からの回答
Good morning Victoria Mayo, thank you for the 5-stars and kind words! It is much appreciated and we are pleased to hear that your experience from start to finish was wonderful. We will be sure to pass on your compliments to Sat and we hope you are enjoying your new Sportage. We hope to welcome you back again soon. Take care - GWR Kia.
Norton Way Group - GWR Kia からの回答
Good morning Mr P Tankaria, thank you for the 5-stars! Take care - GWR Kia
Sat has been amazing
Sat has been amazing. Service has been impeccable . Kind and curious
2025年2月24日
自発的なレビュー
Norton Way Group - GWR Kia からの回答
Good morning Illa Tankaria, thank you for the 5-stars and kind words! We will pass on your compliments to Sat and we hope you are enjoying your new Sportage. Take care - GWR Kia
Sat was very helpful and knowledgeable
Sat was very helpful and knowledgeable. Highly recommend
2025年2月24日
自発的なレビュー
Norton Way Group - GWR Kia からの回答
Good morning Susan Rose, thank you for the 5-stars and kind words! We will pass on your compliments to Sat. Take care - GWR Kia
Dealt with the salesman Daniel Bartlett…
Dealt with the salesman Daniel Bartlett who was amazing start to finish. Great communication very quick in replying and very helpful. Helped us get out perfect family car. Very happy
2025年2月10日
Norton Way Group - GWR Kia からの回答
Good morning Thomas Virgo, thank you for the 5-stars and writing this kind review! Hope you are enjoying your new car! Take care - GWR Kia.
I found the young salesman I dealt with…
I found the young salesman I dealt with very helpful.
2025年2月10日
Norton Way Group - GWR Kia からの回答
Good morning Pauline Johnston, thank you for the 5-stars! Take care - GWR Kia
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