Norton Way Group - NW Bikes レビュー 

140
TrustScore 5段階評価の4.5

4.7

Norton Way North, SG6 1BL Hertfordshire, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Great staff awful price given on my part exchange and awful service from the accounts department setting the outstanding finance with Honda finance. Finally I wasn't told the motorcycle side of Norton... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service and product knowledge from James, but on the hand over day Brett and his manager were excellent Thanks again to all involved

企業が回答しました

5つ星のうち5の評価

Sam and Roger @ Noton way Honda motorcycles Letchworth where wonderful to deal with. From the moment I walked in the showroom to book a test ride on a couple of there bikes to sitting down and orderin... もっと見る

企業が回答しました

5つ星のうち5の評価

This has been my second time purchasing a motorbike from Norton Way Honda, and once again the service has been amazing! Roger helped me from finding the perfect bike, guided me through all the optiona... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車整備工場
  3. 自動車修理店
  4. バイクパーツ専門店
  5. バイク ショップ
  6. 中古車ディーラー

当該企業による記述

Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.

Norton Way Group, Serving North Herts & London since 1989

当該企業による記述

We strive to deliver only the best customer service.
Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.

連絡先

  • Norton Way North, SG6 1BL, Hertfordshire, 英国

  • 01462559824

4.7

優良

TrustScore 5段階評価の4.5

140件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 79%に回答しています

通常24時間以内に回答

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4.7

すべてのレビュー

(140)

過去12か月のレビュー数: 254

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5つ星のうち3の評価

Great staff but the motorcycle department is closing

Great staff awful price given on my part exchange and awful service from the accounts department setting the outstanding finance with Honda finance. Finally I wasn't told the motorcycle side of Norton Way Honda would be closed down imminently after I collected my new Honda motorcycle, so no after service which is really disappointing. The service department fitted heated grips on my motorcycle and the staff again were fantastic.

2025年3月19日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good morning Mr Porter, we apologise for the recent experience you had with us. We have passed your comments on to our accounts team and sales team and also our head of business Mark Morris whom you can contact at Mark.Morris@nortonway.com. Kind regards NW Bikes

5つ星のうち5の評価

Africa twin adventure sports 2025

Great service and product knowledge from James, but on the hand over day Brett and his manager were excellent
Thanks again to all involved

2025年3月12日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good morning Daniel Brinklow thank you for the 5-stars! Glad we could help and hope to welcome you back again soon. All the best - Norton Way Honda Bikes.

5つ星のうち4の評価

Team were very professional how ever I…

Team were very professional how ever I did have to wait for checks to be finished and got very wet on the way back lol 👍👊

2025年3月5日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good afternoon William Meek, thank you for the 4-stars! We are sorry to hear that you got wet because of having to wait around for the checks to be finished. We hope you are enjoying your CB500F. Take care - NW Bikes.

5つ星のうち4の評価

Fourth time Lucky

Fourth time Lucky, Each time I send this it Fails. I was served by James Taylor he was very helpful and Professional. I had a small problem with my number plate light I took the bike back and it was fixed while waiting, it only took 10 minutes. Many thanks R Farr.

2025年1月24日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good morning Robert, thank you for the 4-stars and kind words! Sorry to hear there was an issue with sending your review and that it took several attempts. Very happy we could help and pleased to hear that the problem with the number plate light was fixed quickly. We will be sure to pass on your compliments to the James and we hope you are enjoying your CB500X. Take care - NW Bikes.

5つ星のうち5の評価

Very smooth transaction sorted out by…

Very smooth transaction sorted out by Brett. Thank you.

2025年1月25日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good morning Brian Murray, thank you for the 5-stars and kind words! Very happy we could help and we will pass on your compliments to Brett. We hope you are enjoying your new ADV350. Take care - NW Bikes.

5つ星のうち5の評価

The salesman help me to exchange to a…

The salesman help me to exchange to a new bike very very helpful thanks for all your hard work
Always like Honda very good bike very reliable keep up the good work

2025年1月24日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good morning Gavin Osborne, thank you for the 5-stars and kind words! Very happy we could help and we will pass on your compliments to the team. We hope you are enjoying your new CMX1100. Take care - NW Bikes.

5つ星のうち5の評価

Distance sale

I purchased a bike long distance from the dealership although the PX price wasn't what I was after the sales team went above and beyond to get me a deal that worked with a smooth transaction the bike was delivered promptly and professionally well recommended

2024年12月30日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good morning Mark Harwood, thank you for the 5-stars and kind words! Happy we could and appreciate you choosing Norton Way Honda Bikes.

5つ星のうち5の評価

Amazing job


To Norton Way Group,
And Mr. Brett,

I would like to extend my sincere gratitude for the wonderful experience I had with your company. Your professionalism and dedication were truly exceptional, making the entire process smooth and enjoyable.

A special thanks to Mr. Brett for his outstanding service. His attention to detail, commitment, and helpful attitude were highly appreciated and made all the difference.

Your efforts are greatly valued, and I am deeply thankful for your excellent support.

Best regards,
[Ali]

2024年12月21日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good morning Ali Abu Salem, thank you for the 5-stars and for taking the time to write us this kind review! We are very happy to hear that you had a wonderful experience with us and we will be sure to pass on your compliments to Brett and the team. We hope you are enjoying your SH125. Take care - NW Honda Bikes.

5つ星のうち5の評価

Saw the motorbike on the website

Saw the motorbike on the website, excellent photos from different angles, bought over the phone and collected the bike from the friendly team in the showroom. Really happy with my Honda SH 125i.

2024年12月17日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good morning Jonathan Bromely, thank you for the 5-stars and taking the time to write us such a kind review, it is much appreciated. Take care - Norton Way Honda Bikes.

5つ星のうち5の評価

Good sales advisor

The sales advisor (Brett) helped me to pick a great bike which I really love. Good recommendation.

2024年12月19日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good afternoon, thank you for the 5-stars and kind words. Take care - Norton Way Honda Bikes.

5つ星のうち5の評価

Excellent to deal with

Excellent to deal with. Offered me a good PX deal on my old bike. New bike was prepared well. Collection and handover was great. Brett at Letchworth managed the process and was excellent.

2024年12月7日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good afternoon Mike, thank you for the 5-stars and kind words! We are pleased to hear that you received excellent service from Brett and we will be sure to pass on your compliments to him. We hope you are enjoying your new CBF300. Take care - NW Honda Bikes.

5つ星のうち5の評価

What a excellent professional team at Norton Way HondaHonda…

Simple and easy purchase of a Honda Monkey. This team at Norton Way Honda was professional and explained everything. The bike was ready on time and the hand over was smooth. Brett was truly excellent.

2024年11月9日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good morning Geuzer, thank you for the 5-stars and kind words! We are pleased that you had an excellent experience with us and we will be sure to pass on your compliments to Brett. We hope you are enjoying your new Monkey. All the best - NW Bikes.

5つ星のうち5の評価

Felt like a valued customer

Agreed a fair price on my new bike and trade in. All staff I dealt with were very helpful and professional, Brett was my main contact who i spoke to regularly as we needed to arrange delivery and collection. Made to feel like a valued customer. 👍

2024年8月18日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good morning Mr Mike Delamere, thank you for the 5-stars! We are very happy that you were made to feel like a valued customer. We will pass on your compliments to Brett and the team. We hope you are enjoying your GL1800. Take care - NW Bikes.

5つ星のうち5の評価

Happy with the buying and purchase…

Happy with the buying and purchase experience

2024年8月31日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good morning Henry Mackie, thank you for the 5-stars! We are very glad that you were happy with the buying and purchasing experience. We hope you are enjoying your CB500X. Take care - NW Bikes.

5つ星のうち5の評価

I had a good experience at Norton Way…

I had a good experience at Norton Way Letchworth, the sales staff were professional and friendly. They gave me a good deal on a used motorcycle, it’s in fantastic condition and feels brand new. Also, they were extremely patient even though I asked a lot of questions, and were able to accommodate my request to shift delivery dates fairly easily.

2024年8月14日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good afternoon Vinton, thank you for the 5-stars! We are very happy that you had a good experience with us. We will be sure to pass on your compliments to the sales team. Take care - NW Bikes.

5つ星のうち5の評価

Awesome service at motorcycle sales…

Awesome service at motorcycle sales department

2024年8月4日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good morning, thank you for the 5-stars and kind words. We are so pleased that you had an awesome service with us. We will pass on your compliments to the sales team. Take care - NW Bikes.

5つ星のうち5の評価

Extremely friendly and helpful staff

Extremely friendly and helpful staff, highly recommend their services

2024年8月11日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good morning I Bushi, thank you for the 5-stars and kind words. We will pass on your compliments to the sales team. Take care - NW Bikes.

5つ星のうち5の評価

I recently purchased a motorbike..

I recently purchased a motorbike from the Honda dealer in Lechworth and I couldn't be happier with the experience. From the moment I walked into the dealership I was impressed by the professionalism and friendliness of the staff. They were incredibly knowledgeable about the different models and took the time to answer all of my questions.
The entire purchasing process was seamless and well organized. Steve guided me through each step ensuring that I understood all the paperwork and options available to me. They made the whole process feel effortless and stress-free.
Not only was the buying experience exceptional but the after sales service has also been outstanding. Whenever I've had a question or needed assistance, the staff have been prompt and helpful in their responses. They truly go above and beyond to ensure customer satisfaction.
Overall, I highly recommend the Letchworth Honda dealer to anyone in search of a motorbike.

2024年6月20日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Hi Kris, thank you for taking the time to write us a 5* review! We always appreciate feedback from customers and are pleased to hear you found our service both exceptional and outstanding. We will pass on your compliments to Steve and the team. We hope you are enjoying your new CBR600R and look forward to welcoming you back again soon. All the best - NW Bikes

5つ星のうち5の評価

Good service

Good service, local dealer. Easy to arrange test drives. Brett was helpful and pleasant.

2024年7月3日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good morning Mick, thank you for the 5-stars and kind words!. We will pass on your compliments to Brett and the team. Take care - NW Bikes.

5つ星のうち5の評価

Received excellent service from Daniel…

Received excellent service from Daniel and David, thank you for getting everything sorted in such a professional and efficient manner!

2024年6月1日
Norton Way Group - NW Bikes ロゴ

Norton Way Group - NW Bikes からの回答

Good morning Adam Massoud, thank you for the 5-stars! Glad you received an excellent service with us and look forward to welcoming you back again soon. Take care - Norton Way Bikes

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