We went to this dealer looking for a used qashqai we were dealt with by Kate Humphrey who allowed us to test drive 2 cars she was very knowledgeable and helpful and gave real honest advice and inform... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Bought a 2023 plate juke had a gearbox fault and returned the car was supposedly fixed and within 48 hours I was stranded at the side of the m1 with the same fault. I want to reject the car but I am b... もっと見る
Having used the website to locate the right vehicle (which was so easy) we booked to meet Kieron in sales who was fantastic. Deposit paid and PCP option chosen to finance (as it came with two free ser... もっと見る
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From my initial enquiry to being handed the keys to my lovely new car I've been really well looked after and couldn't ask for a better service being taken care of by every individual I've met at Nort... もっと見る
企業が回答しました
企業情報
当該企業による記述
Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.
Norton Way Group, Serving North Herts & London since 1989
当該企業による記述
- We strive to deliver only the best customer service.
- Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.
連絡先
Norton Way North, Letchworth, SG6 1BL, Hertfordshire, 英国
- 01462559497
4.5
優良
676件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 52％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Mark was excellent in assisting us with…
Mark was excellent in assisting us with the purchase of our new car
2024年8月21日
Norton Way Group - NW Nissan からの回答
Good afternoon Tina Clift, thank you for the 5-stars! We are very happy that you had an excellent service from Mark. We will be sure to pass on your compliments to him. We hope you are enjoying your new Qashqai. Take care - NW Nissan.
I brought a Kashki car,on 3/8/24.The…
I brought a Kashki car,on 3/8/24.The service was very organised,and very helpful. I couldn't wish for anything better.I would recommend Nissan to anyone
Thank you all for you help and support when buying my car.love it.
2024年8月3日
Norton Way Group - NW Nissan からの回答
Good morning Glynis Smedley, thank you for the 5-stars and kind words! We will pass on your compliments to the team and we hope you are enjoying your car. Take care - NW Nissan.
Norton Way Group - NW Nissan からの回答
Good morning Stevan Alcock, thank you for the 5-stars, we will be sure to pass on your compliments on to the team. Take care - Norton Way Nissan.
Norton Way Group - NW Nissan からの回答
Good morning Peter, thank you for the 4-stars! Take care - Norton Way Nissan.
Unfortunate that a brand new vehicle…
Unfortunate that a brand new vehicle (LL24 JWA) needed attention (TPMS) but it was handled well.
2024年7月31日
Norton Way Group - NW Nissan からの回答
Good morning Anthony Archer, thank you for the 5-stars! We are sorry that there were a few issues, but glad we could we could fix it. Take care - Norton Way Nissan.
My Experience
Laurell was very knowledgeable, friendly, easy to deal with and most importantly, not pushy! Buying my new car was a very pleasant experience.
2024年7月24日
Norton Way Group - NW Nissan からの回答
Good morning Michelle Goulder thank you for the 5-stars! We are glad you had a pleasant experience with us. We will pass on your compliments to Laurell. We hope you are enjoying your new car. Take care - NW Nissan.
Very professional and informative…
Very professional and informative through the whole process 10/10
2024年7月13日
Norton Way Group - NW Nissan からの回答
Good morning Martin Draper, thank you for the 5-stars and the extra 10/10 rating! Take care - Norton Way Nissan.
Norton Way Group - NW Nissan からの回答
Hello Mia Hall, thank you for the 5* rating! We are pleased to know you were happy with the service and Howard We will pass on your compliments to him. All the best - NW Nissan.
Kept me up to date what was happening…
Kept me up to date what was happening about car Friendly staff always at hand when you need them
2024年7月13日
Norton Way Group - NW Nissan からの回答
Hi Tracey Slater, thank you for taking the time to write us a great review! We are so pleased to hear that you were kept up to date with the progress on your car and that the staff were friendly. We will pass on your compliments to the team here at NW Nissan! We look forward to welcoming you back again soon. All the best - NW Nissan.
Norton Way Group - NW Nissan からの回答
Good morning Mr McCabe, thank you for the 5-stars! Take care - Norton Way Nissan.
Excellent salesman
Adam was great with talking us through the whole process. Keep us informed of the car and following up after we collected the car to check if everything was okay.
2024年7月12日
Norton Way Group - NW Nissan からの回答
Hi SJ, thank you for taking the time to write us a 5* review! We are so pleased to hear you had an excellent experience with us and will pass on your compliments to Adam. We hope you are enjoying your new Juke. We look forward to welcoming you back again soon. All the best - NW Nissan.
Great atmosphere ,nice clean showroom…
Great atmosphere ,nice clean showroom no pressure from sales team found car we wanted all done and dusted very quicky recommend this place to anybody looking to buy a new or used motor .thanks Logan for all your help
2024年7月5日
Norton Way Group - NW Nissan からの回答
Good morning Mr Martin Knight, thank you for taking the time to write us a 5* review! We are so pleased to hear you had an great experience with us and will pass on your compliments to Logan. We hope you are enjoying your X-trail. We look forward to welcoming you back again soon. All the best - NW Nissan.
Mark was very friendly n knew his stuff. He took a while with the computer side of things. Remember the days of pen n paper? So much more reliable.
The whole experience from start to finish was professionally but also relaxed. Mark made us feel at ease n even laughed at my jokes. He explained different things ie payment n advised on different solutions
2024年7月11日
Norton Way Group - NW Nissan からの回答
Hi Tim, thank you for the 4-stars! Glad you found Mark professional But we would love to know what we could have done for that extra star. Take care - NW Nissan.
Howard Spanjar - Datsun of a gun!
Went in with a Fiat 500 and came out with a Qashqai! Howard Spanjar - really knew his stuff and made it easy to buy the car. Coffee was good too.
2024年6月30日
Norton Way Group - NW Nissan からの回答
Hi Marc, thank you for taking the time to write us a great review! We are so pleased to hear you had a great experience with Howard, we will pass on your compliments to him. We hope you are enjoying your Qashqai and we look forward to welcoming you back again soon. All the best - NW Nissan.
Kieran was a great sales person !
Kieran was a great sales person ( not pushy as we walk out if we have pushy salesman!) very down to earth, was very accommodating and turned everything around in a tight time frame ..
2024年6月30日
Norton Way Group - NW Nissan からの回答
Hi Jennifer, thank you for taking the time to write us a great review! We are so pleased to hear you had a great experience with Kieran, we will pass on your compliments to him. We hope you are enjoying your new car and we look forward to welcoming you back again soon. All the best - NW Nissan.
Norton Way Group - NW Nissan からの回答
Good morning Mr Yeend, thank you for the 5-star rating! It is much appreciated. Take care - Norton Way Nissan.
Amazing experience
Fantastic company to deal with. Couldn't recommend enough. First class customer service.
2024年7月1日
Norton Way Group - NW Nissan からの回答
Good morning Wayne Mason thank you for the 5-stars and kind words! We are happy you had an amazing experience with us. We will be sure to pass your compliments on to the team. Take care - NW Nissan.
Excellent Service
EDITED: Changed to 5 stars on 17/07/2024. The isobars covers were missing when I gave the original review, so I was not happy. On a follow-up call with Logan, he ordered the covers and got then hand delivered to me by a Nissan worker! That's what I call stellar service. Thanks Logan and Nissan
The person who assisted me - Logan - was honest, answered all of my questions, and did not try to hard sell the product. He understood when I mentioned that I was exploring my options and planned to visit another dealership.
Because of his approach, I decided to buy the car without visiting the other dealership.
2024年6月30日
Norton Way Group - NW Nissan からの回答
Hi Kara, thank you for the 4-stars! We are glad you received excellent service from Logan! But we would love to know what we could have done for that extra star. Take care - NW Nissan.
Norton Way Group - NW Nissan からの回答
Good morning Brenda Margaret Easton, thank you for the 5-stars! Take care - Norton Way Nissan.
Excellent
Excellent, we dealt with a guy called Logan, he was superb from start to finish. A pleasure to deal with.
2024年6月26日
Norton Way Group - NW Nissan からの回答
Good morning Tommy Hussey, thank you for the 5-stars! Glad we could help. Take care - Norton Way Nissan.
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