Norton Way Group - NW Nissan レビュー 

676
TrustScore 5段階評価の4.5

4.5

Norton Way North, Letchworth, SG6 1BL Hertfordshire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We went to this dealer looking for a used qashqai we were dealt with by Kate Humphrey who allowed us to test drive 2 cars she was very knowledgeable and helpful and gave real honest advice and inform... もっと見る

5つ星のうち1の評価

Bought a 2023 plate juke had a gearbox fault and returned the car was supposedly fixed and within 48 hours I was stranded at the side of the m1 with the same fault. I want to reject the car but I am b... もっと見る

5つ星のうち5の評価

Having used the website to locate the right vehicle (which was so easy) we booked to meet Kieron in sales who was fantastic. Deposit paid and PCP option chosen to finance (as it came with two free ser... もっと見る

企業が回答しました

5つ星のうち5の評価

From my initial enquiry to being handed the keys to my lovely new car I've been really well looked after and couldn't ask for a better service being taken care of by every individual I've met at Nort... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車整備工場
  3. 自動車修理店
  4. バイクパーツ専門店
  5. バイク ショップ
  6. 中古車ディーラー

当該企業による記述

Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.

Norton Way Group, Serving North Herts & London since 1989

当該企業による記述

We strive to deliver only the best customer service.
Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.

連絡先

  • Norton Way North, Letchworth, SG6 1BL, Hertfordshire, 英国

  • 01462559497

4.5

優良

TrustScore 5段階評価の4.5

676件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 52%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(676)

過去12か月のレビュー数: 142

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Everything was fine especially the…

Everything was fine especially the gentleman Kiran who attended to us was so nice, explained and answer every concerns about the car, the only bad aspect of it was the car was not filled up with petrol as expected

2024年6月15日
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Good morning Jumoke, thank you for the 4-stars! We have passed on your comments to our team. All the best - Norton Way Nissan.

5つ星のうち5の評価

Luke was very helpful

Luke was very helpful, got back to me when he said he would and answered all of my questions. This is the fourth car I have had from you and would have no hesitation in dealing with you again.

2024年6月15日
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Good morning Jules, thank you for the 5-stars and kind words! It is much appreciated and look forward to welcoming you back again soon. Take care - Norton Way Nissan.

5つ星のうち5の評価

Wonderful service from Norton Way…

Wonderful service from Norton Way Nissan - going the extra mile and taking great care to make my customer experience easy, efficient and (actually) enjoyable. Excellent communication before, during and after. I would recommend to anyone without hesitation.

2024年5月30日
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Hi Liz, thank you for taking the time to leave us a lovely review! We are pleased to hear you received a wonderful service from us and we will pass on your compliments to the team. We look forward to hearing from you again soon. All the best - NW Nissan.

5つ星のうち5の評価

Great service

Great service

2024年6月1日
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Good morning Sam, thank you for the 5-stars! Happy we could help. Take care - NW Nissan.

5つ星のうち5の評価

Good experience

We bought our first bike from Norton Letchworth and had a great experience throughout the process. From Sales to Parts department we were very pleased with the experience.

2024年5月25日
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Good morning Rodrigo Romanelli, thank you for the 5-stars and kind words it is much appreciated! Take care - Norton Way Nissan.

5つ星のうち4の評価

Very pleased with our new Nissan the…

Very pleased with our new Nissan the service we received was good. We took the 3 year warranty to cover repairs if need over that period. They gave us a fair price on my old Nissan X Trail in part exchange.

2024年5月25日
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Hi David, thank you for the 4-stars! Glad you had a good experience with us! But we would love to know what we could have done for that extra star. Take care - Norton Way Nissan.

5つ星のうち5の評価

Excellent customer service.

Excellent customer service and the car was ready to pick up the same week.

2024年6月1日
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Good morning Sean, thank you for the 5-stars, glad you received an excellent service from us. Take care - Norton Way Nissan.

5つ星のうち5の評価

Faultless experience

Faultless, great customer service, easy hand over.

2024年5月15日
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Hi Lee, thank you for the 5* rating! Glad to hear you received great customer service from us. All the best - NW Nissan.

5つ星のうち5の評価

Well trusted dealership

I bought a second hand Nissan Juke from this dealer. I am very happy with my purchase. All the staff were very friendly and helpful especially Luke Wright. He went through the whole process professionally and every thing was done by him and ready for us. The car was well presented and fully velveted. It still looks like new. And buying from this reputable dealer has a one year warranty included in the price, which is a real peace of mind knowing there is nothing really going to be wrong with the car and even if there is, it will be fixed by them. Once again, Thank you Luke

2024年4月24日
自発的なレビュー
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Hi Barry, thank you for the 5* rating! Glad to hear you received great customer service from Luke we will be sure to pass on your compliments to him. We hope you are enjoying your car. All the best - NW Nissan.

5つ星のうち5の評価

Great service from start to finnish

Great service from start to finnish, I knew what I wanted, told the salesperson (Luke) and he delivered.

2024年5月10日
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Good morning Les Davison, thank you for the 5-stars! Happy we could help. Take care - Norton Way Nissan.

5つ星のうち5の評価

Best Dealership by a Mile!!

Excellent customer service

2024年5月26日
自発的なレビュー
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Good morning Arnold Smith, thank you for taking the time to leave us 5-stars! All the best - Norton Way Nissan.

5つ星のうち5の評価

No pressure sales

Absolutely no pressure sales here. Very knowledgeable, helpful, friendly staff. Great stock to view, good length test drive. Dealt with Laurell who was excellent. Straight forward transaction.

2024年5月15日
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Good morning Jayne, thank you for taking the time to leave us 5-stars and this kind review! It is much appreciated. Take care - Norton Way Nissan.

5つ星のうち5の評価

Very good sales services for the…

Very good sales services for the transaction and hand over process. Its follow up assistance by customer services is also very responsive. Look forward to the arrangement of maintenance in the future!

2024年5月5日
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Good morning Ying Ha Estella Tsui, thank you for the 5-stars we are very happy we could help and hope to welcome you back again soon. Take care - Norton Way Nissan.

5つ星のうち3の評価

The handover of the new car was very…

The handover of the new car was very good, still waiting for the service book.
The lead upto the car was not as good as in the past, a lot of stuff was last minute, also was unhappy about the online part as I wasn't to sure if this was a scam or not I was getting a bit nervous about it.

2024年5月5日
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Good morning Dennis, thank you taking the time to leave us this feedback. We are sorry to hear, that lead up to the car was not good. We have passed your comments on to our managers. Kind regards - Norton Way Nissan.

5つ星のうち5の評価

Polite friendly sales reps

Polite friendly sales reps, informative and helped with providing suitable car options to meet our needs.

2024年4月27日
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Good morning Mrs Erasmus, thank you for the 5-stars, happy we could help. Take care - Norton Way Nissan.

5つ星のうち5の評価

Service and knowledge from Mark Caezar…

Service and knowledge from Mark Caezar was very good and easy to understand , the hand over was easy and we are enjoying our new Juke , well done Norton Way Group letchworth
👍👍👍

2024年5月5日
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Good afternoon Terence - Thank you for the 5* review and your kind comments. We appreciate your feedback and we will pass on your compliments to Mark. We look forward to seeing you again in the near future. All the best - NW Nissan.

5つ星のうち5の評価

Good service

Good service

2024年4月25日
Norton Way Group - NW Nissan ロゴ

Norton Way Group - NW Nissan からの回答

Hi Simba, thank you for taking the time to write us a 5* review! We always appreciate feedback from our customers and are pleased to hear you found our service good. We hope you are enjoying your car and look forward to welcoming you back again soon. All the best - NW Nissan.

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