We went to this dealer looking for a used qashqai we were dealt with by Kate Humphrey who allowed us to test drive 2 cars she was very knowledgeable and helpful and gave real honest advice and inform... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Bought a 2023 plate juke had a gearbox fault and returned the car was supposedly fixed and within 48 hours I was stranded at the side of the m1 with the same fault. I want to reject the car but I am b... もっと見る
Having used the website to locate the right vehicle (which was so easy) we booked to meet Kieron in sales who was fantastic. Deposit paid and PCP option chosen to finance (as it came with two free ser... もっと見る
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From my initial enquiry to being handed the keys to my lovely new car I've been really well looked after and couldn't ask for a better service being taken care of by every individual I've met at Nort... もっと見る
企業が回答しました
企業情報
当該企業による記述
Norton Way Group is an established dealership group based in Hertfordshire & London. We've offered a variety of different manufacturers since opening in 1989 and strive to deliver only the best customer service.
Norton Way Group, Serving North Herts & London since 1989
当該企業による記述

- We strive to deliver only the best customer service.
- Our family-run business has been servicing a loyal customer base since 1989. Our customers appreciate the high level of customer service that we've delivered year after year.
連絡先
Norton Way North, Letchworth, SG6 1BL, Hertfordshire, 英国
- 01462559497
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 52%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Everything was fine especially the…
Everything was fine especially the gentleman Kiran who attended to us was so nice, explained and answer every concerns about the car, the only bad aspect of it was the car was not filled up with petrol as expected

Norton Way Group - NW Nissan からの回答

Norton Way Group - NW Nissan からの回答
Luke was very helpful
Luke was very helpful, got back to me when he said he would and answered all of my questions. This is the fourth car I have had from you and would have no hesitation in dealing with you again.

Norton Way Group - NW Nissan からの回答

Norton Way Group - NW Nissan からの回答
Wonderful service from Norton Way…
Wonderful service from Norton Way Nissan - going the extra mile and taking great care to make my customer experience easy, efficient and (actually) enjoyable. Excellent communication before, during and after. I would recommend to anyone without hesitation.

Norton Way Group - NW Nissan からの回答
Good experience
We bought our first bike from Norton Letchworth and had a great experience throughout the process. From Sales to Parts department we were very pleased with the experience.

Norton Way Group - NW Nissan からの回答
The staff were amazing very helpful and…
The staff were amazing very helpful and made me feel totally welcome

Norton Way Group - NW Nissan からの回答
Very pleased with our new Nissan the…
Very pleased with our new Nissan the service we received was good. We took the 3 year warranty to cover repairs if need over that period. They gave us a fair price on my old Nissan X Trail in part exchange.

Norton Way Group - NW Nissan からの回答
Excellent customer service.
Excellent customer service and the car was ready to pick up the same week.

Norton Way Group - NW Nissan からの回答

Norton Way Group - NW Nissan からの回答
Well trusted dealership
I bought a second hand Nissan Juke from this dealer. I am very happy with my purchase. All the staff were very friendly and helpful especially Luke Wright. He went through the whole process professionally and every thing was done by him and ready for us. The car was well presented and fully velveted. It still looks like new. And buying from this reputable dealer has a one year warranty included in the price, which is a real peace of mind knowing there is nothing really going to be wrong with the car and even if there is, it will be fixed by them. Once again, Thank you Luke

Norton Way Group - NW Nissan からの回答
Great service from start to finnish
Great service from start to finnish, I knew what I wanted, told the salesperson (Luke) and he delivered.

Norton Way Group - NW Nissan からの回答

Norton Way Group - NW Nissan からの回答
No pressure sales
Absolutely no pressure sales here. Very knowledgeable, helpful, friendly staff. Great stock to view, good length test drive. Dealt with Laurell who was excellent. Straight forward transaction.

Norton Way Group - NW Nissan からの回答
Very good sales services for the…
Very good sales services for the transaction and hand over process. Its follow up assistance by customer services is also very responsive. Look forward to the arrangement of maintenance in the future!

Norton Way Group - NW Nissan からの回答
The handover of the new car was very…
The handover of the new car was very good, still waiting for the service book.
The lead upto the car was not as good as in the past, a lot of stuff was last minute, also was unhappy about the online part as I wasn't to sure if this was a scam or not I was getting a bit nervous about it.

Norton Way Group - NW Nissan からの回答
Polite friendly sales reps
Polite friendly sales reps, informative and helped with providing suitable car options to meet our needs.

Norton Way Group - NW Nissan からの回答
Service and knowledge from Mark Caezar…
Service and knowledge from Mark Caezar was very good and easy to understand , the hand over was easy and we are enjoying our new Juke , well done Norton Way Group letchworth
👍👍👍

Norton Way Group - NW Nissan からの回答
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