Nuolawigs レビュヌ 

252
•
TrustScore 5段階評䟡の4.5

4.3

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5぀星のうち5の評䟡

I’ve ordered this wig three times now, which says a lot about how much I like it. The quality is excellent, and it offers great value for money. The hair looks natural, feels soft, and is comfortabl... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Bought a wig recently from nuolawigs after recently being diagnosed with breast cancer . From every email enquiry through to the consultation and updates on delivery everything as been perfect . My wi... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

This wig is fantastic! I searched for a long time to find a wig that fit my daughter (age 16) specific criteria. Comfortable, fit her small head, good color, human hair, natural looking. It has been a... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I purchased a 26-inch human hair wig from Nuola for approximately £1,200 and first began wearing it on 31 March 2026. Within around two months of normal wear, the wig experienced... もっず芋る

䌁業が回答したした

䌁業情報

  1. か぀ら店

圓該䌁業による蚘述

Nuola Wigs is a premium wig brand specialising in high quality human hair lace wigs designed for the most natural and realistic finish. We focus on helping women experiencing medical hair loss, alopecia, chemotherapy related hair loss, and general thinning to regain confidence through beautifully crafted wigs. All Nuola wigs are made using 100 percent human hair with carefully constructed lace hairlines, bleached knots, and customised colour work to create an undetectable look. We offer lace front and full lace options, custom sizing, and personalised colour services to suit individual needs. With customers across the UK, Canada, the US and worldwide, our goal is to combine luxury quality with compassionate customer care, supporting clients through every stage of their hair journey.


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4.3

優良

TrustScore 5段階評䟡の4.5

252件のレビュヌ

5぀星
4぀星
3぀星
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1぀星

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4.3

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(252)

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5぀星のうち5の評䟡

A Honest Two-Year Wig Review

I have been wearing hair extensions and wigs for over 30 years. Two years ago, I became dissatisfied with the cheap, low quality, mass-produced products that were available online and at my local hair store. After a brief search on YouTube, for quality wigs, Nuola Wigs caught my eye! I hesitated to purchase due to the price tag. I must say, Nuola Wigs are worth every single penny and some. I am a customer for life! Most people I meet doesn't even realized it isn't my real hair. I receive compliments on the color every time I wear it, it's stunning. I have been wearing the same wig for over 2 years. I literally consider it to be my own head of hair. My Nuola Wig is so light and comfortable, I even sleep in it from time to time. When washed, as instructed on the website, it snaps back to the day I received it. Also, there is no weird chemical smells when the hair gets wet. I have had zero heat related styling issues. I am in the process of buying my second wig, a shorter style. If you are on the fence about purchasing a wig, take the splurge, without hesitation, you are so worth it.

2024幎11月26日
自発的なレビュヌ
Nuolawigs ロゎ

Nuolawigs からの回答

Thank you so much Sylvia for your incredible review! :) We’re beyond thrilled to hear how much you love your Nuola Wig and that it has become such a staple in your daily life. Knowing that it looks and feels so natural and has lasted over two years is exactly why we do what we do!

We can’t wait for you to try your next style, and we’d love to see you rocking your Nuola Wig! Send us a picture for a chance to win a free wig in our monthly giveaway. And if you'd like, you can also leave a review on our website homepage.

Thank you for being a part of the Nuola family—we truly appreciate your trust and support! :))

5぀星のうち5の評䟡

I love this Wig- it is more than


I love this Wig- it is more than natural, it feels like my own hair that i had before i start losing it during my therapy.

The service is excellent and unbelievably friendly.

They ask me about evrey step, also if i wanna have so change in the color.

The People from Nuolawigs does and excellent service and a product which is fantastic.

Im so happy that i found this company- i gonna order my second wig 🙏🏻.

Thanks a lot 🙏🏻🙏🏻❀😍❀

2024幎11月21日
自発的なレビュヌ
5぀星のうち5の評䟡

Amazing Wigs

My daughter has suffered with Alopecia since she was 15 now 20, which for a teenage girl was truly devastating.

We discovered Nuola a couple of years ago and have bought 4 wigs, and they are beautiful and the attention to detail and craftsmanship is unbelievable and so natural looking. We initially visited in person which helps to give you an idea on size and density you require and what style suits.

Fadzai looked after my daughter and she was truly amazing and responds really quickly to any queries you may have.

I will be contacting Nuola again soon to order another Wig for my daughter before Christmas.

Thank you again Fadzai for the excellent customer service and to Nuola for truly beautiful wigs. We will never shop anywhere else for Wigs.

2024幎8月22日
自発的なレビュヌ
Nuolawigs ロゎ

Nuolawigs からの回答

Thank you Paula so much for your heartfelt review! We’re truly honored to be part of your daughter’s hair journey and to provide wigs that bring confidence and joy. It means the world to hear how much you appreciate the craftsmanship and natural look of our wigs.

Fadzai will be so happy to know she made your experience special! We can’t wait to assist you again for your next order before Christmas.

We’d also love to see your daughter wearing her Nuola Wig. Please feel free to send us a picture for a chance to win a free wig in our monthly giveaway! ✹ Thank you for being a valued part of the Nuola family!

5぀星のうち5の評䟡

Best wig I ever had!

Best wig I ever had!! Most natural looking hair, very comfortable to wear! Will never go back to a different company after purchasing from Nuolawigs. Customer services is amazing, they’re very responsive and reliable. Thank you so much for making such a great quality product♥

2024幎11月3日
自発的なレビュヌ
5぀星のうち5の評䟡

I have been wearing wigs for over 20


I have been wearing wigs for over 20 years due to Alopecia. I have tried so many different types and brands trying to find a natural looking and comfortable piece, I finally found them through Nuola Wigs! The coloring is beautiful and the HD cap is very very natural. I get compliments all the time. Others can't believe I'm wearing a wig!

2024幎10月23日
自発的なレビュヌ
Nuolawigs ロゎ

Nuolawigs からの回答

Hi Nicki,

Thank you so much for taking the time to leave a review. We’re thrilled to hear that you’re happy with our service! Your feedback means a lot to us, and we’re grateful for your support.

If there’s anything else we can do for you, please don’t hesitate to reach out.

Best regards,
Nuolawigs Team

5぀星のうち1の評䟡

AVOID AT ALL COSTS!!! DISGUSTING EXPERIENCE

EDIT TO THE BELOW: I took Nuola to court, I won and received my money back. This has been a long, exhausting process which could’ve well been avoided.

EDIT AGAIN: Another lie! What interest?! It was a DRH. Oh and what about the bit where you breached consumer rights?!

1 star is generous! At the beginning of my alopecia journey, I did a lot of research into wig companies and soon realised Nuola looked absolutely incredible & placed an order. I discussed increasing the density with them which they agreed should be done for my cap size and put it through as a custom request.

After 8 weeks I had no wig, I questioned it and it was dispatched the next day. The wig came in a luxury silk bag and box. The wig FITTED PERFECTLY. There were a clump of return hairs near the parting which I challenged but was told this was normal. I proceeded to cut the lace and wear the wig.

The wig felt like it was ripping the remaining hair out on my scalp and proceeded to fall and slip back. One day, it completely fell off my head at work. It didn’t sit flat on my forehead and when I measured the circumference of the lace it measured 25inches which I sent a photo to them as proof. I had ordered a medium cap size at 22 - 22.5 inches.

Not only this, in the 4 wears I tried with this wig, the amount of hair it lost was concerning to say it is supposed to last 2 years. It came with a chunky non slip elastic band which they do not advertise in their videos to help adjust the size (I think they knew it was the wrong size), this showed serious signs of deterioration in 4 wears and the elastic it is held in couldn’t take the pressure and snapped within the first hour of wear.

I went back to Nuola with pictures & videos and they admitted the wig was too big and advised they would make me a replacement but to send the wig in for inspection and they would refund the cost of the postage
. This was July and I still haven’t received this money back.

They received the wig and immediately said they were unaware the wig had been worn, yet the pictures & videos I sent showed me wearing it?! So I was made out to be a liar. It then took them weeks to actually re read our old emails (all in one chain) to see they had admitted they had seen the images.

They advised the wig I sent back measured 22 inches. I asked for images but never received this. I stated it was important as I measured my head per their guide lines and again sent images of this and measure the wig circumference in the same place so if they were measuring different something needed to be addressed and I could re measure my head to ensure the new wig fit. I got nothing back.

I asked for a refund instead of a replacement as their customer service is abysmal and was just slapped with incorrect information regarding consumer rights act. This went back and forth for months.

Then a blackmail threat came through advising that if I escalated the case with PayPal they would withdraw their offer of the replacement.

I advised I would be willing to go to court to which they basically told me to take them.

We agreed on an exchange, (I was initially told this would have been ready in 2 weeks but then they seemed to constantly add delays in for no reason) but I requested that I was sent images measuring the circumference, we needed to devise a plan once I had received a wig as to what would happen if it was incorrect and the quality control measures that were in place. These never got answered.

They then advised they had made the wig as a cap size small. Which isn’t what I ordered in the first place.

After more back and forth, they then decided to tell me they had sold the replacement wig!!!!

They then told me THEY NO LONGER MAKE WIGS and could outsource but this would take 3 months to arrive?!?!? Completely unacceptable.

At this point, I ordered this wig in May and we are now in October. They had £1,300+ of my money as well as the postage costs and I had nothing.

I advised them I was going on holiday and not to respond to me until after a certain date as their emails are the most stress inducing thing I have dealt with! I returned home to find they sent the original wig back with no amendments (something that was offered which I declined due to the quality). This wig was sent back screwed up in a squashed black gift bag. So not even in the original silk dust bag or box which I had paid for.

I had no contact from them and this was not agreed. I have not had my postage refunded and they have failed to provide the product I have ordered. Talk about them holding up the middle finger.

For a company that promote a solution for alopecia, they are the least heartfelt company I have ever dealt with. They have showed no sympathy at all to the condition and have held no responsibility of their mistakes.

I would hate for anyone to experience what I have. I wish I had listened to and trusted the 1 star reviews on here because they are true!

Avoid at all costs!

2024幎10月20日
自発的なレビュヌ
Nuolawigs ロゎ

Nuolawigs からの回答

Dear Madison,

I hope you’re well.

I would like to clarify that the case did not proceed to a final hearing, and therefore, no formal judgment was made in your favour. A mutual agreement was reached to settle the matter for an amount less than the full cost of the wig, minus the court fees and interest.

We opted to settle due to an oversight on our part in not forwarding a witness statement in time, which meant we would have been unable to properly defend the claim at the hearing. As a result, both parties agreed to a resolution outside of court.

Thank you for sharing your feedback, and I'm truly sorry to hear that you were unhappy with your experience with us. We value our customers and always strive to provide the best service possible, so it's important that we also share our perspective on this situation.

You placed a custom order with us, and upon receiving your wig, you mentioned that you tried it on, found that it fit perfectly, and then proceeded to cut the lace. Later, after wearing the wig multiple times, you experienced an issue where the wig slipped off your head.

We understand your frustration and apologize for the initial delay in our response when you contacted us about this problem. However, as we explained in our communication, wig cap sizing can and should be checked before cutting the lace. If the wig fits properly when you receive it, the size should not change to the extent that it suddenly becomes too loose to the extent that it is falling off your head only after a few wears.

Despite our policy clearly stating that any alterations, such as cutting the lace, void the return or exchange eligibility, we offered you the option to send the wig back so that we could make a new one. We made this offer because we genuinely care about our clients and wanted to find a solution that would make you happy.

When we received the wig, we reiterated that exchanging an altered wig is not something we typically do. However, we were still willing to make an exception and provide you with a replacement wig. At that point, you requested a refund instead of a replacement, and we reminded you that a refund was not possible due to the alteration of the product before checking the size.

Following this, you chose to escalate the situation by filing a claim with PayPal. We advised you against escalating the claim not blackmailing you as you have mentioned. We advised against this because it would have a negative impact on our PayPal account and could incur additional fees for us. We explained this to you and informed you that we will pull out an exchange offer off the table if the escalation went through. Nonetheless, you decided to proceed, and PayPal ruled in our favor after we provided evidence that the wig was custom-made and had been altered.

Even after PayPal's decision, we still offered you an exchange. Now any other company would not have done this. We informed you that even though paypal decided in our favour we still wanted to make sure your overall experience was positive. We explained to you that while a new full lace wig would require a waiting period of 2-3 months, we could create a lace frontal wig for you immediately. Again, you declined this offer.

Additionally, we want to clarify that at no point did we suggest that you should take us to court, as you have implied. You mentioned that you would pursue the matter in small claims court if we did not issue a refund, and we simply acknowledged your right to do so. Our intention was not to come across as confrontational or dismissive, but to inform you that you are entitled to explore that option if you choose. We never meant to make it seem like we were challenging or encouraging you to take legal action.

Given these circumstances, we have now decided to send your original wig back to you and withdraw our offer to create a new wig, as we are not obligated to replace a wig that has been altered by the customer.

Kind regards
Ade

5぀星のうち5の評䟡

This is the best wig shop where you can


This is the best wig shop where you can trust and order wig blindly. Wigs look like original hair and scalp no-one can tell you that you are wearing a wig. They reply to very nicely without taking much time. I received excellent customer support, including timely responses and useful guidance to assist me select the best solution for my requirements. The wig was wrapped neatly and shipped quickly.

2024幎10月7日
自発的なレビュヌ
5぀星のうち5の評䟡

I have ordered wigs from them several


I have ordered wigs from them several times, and I have always experienced excellent service and high-quality products. It’s impossible to find products as good anywhere else. The wigs look almost as natural as real hair. I’ve never had any issues and am very satisfied with everything.

2024幎9月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Exceptional Quality and Service - Highly Recommend!

I am so happy that I purchased a wig from Nuolawigs, and I am beyond impressed with the quality and service I received. The wig itself is stunning—soft, natural-looking, and incredibly comfortable to wear. The attention to detail in the craftsmanship is evident, and it fits perfectly without any adjustments.

Customer service was outstanding, with prompt responses and helpful advice to ensure I chose the right product for my needs. Shipping was fast, and the wig arrived beautifully packaged.

I highly recommend them to anyone looking for high-quality wigs and excellent customer care. I will definitely be a returning customer!

2024幎8月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Best wigs

Best wigs - made a huge change to my life.

I am from Denmark and have tried to find a beautiful wig for 2 years before i found nuolawigs. I was never satisfied with the danish wigs and they did not look real. I am so happy that i found NuolaWigs. Great quality and look so real. They completly changed my life. Thank you so much!

2023幎8月23日
自発的なレビュヌ
5぀星のうち5の評䟡

Exceptional hairline and overall quality

I've ordered my thirth unit with Nuola wigs because they make stunning units. And of course this thirth unit was exceptional too. The hairline is onreal, it is perfect. No-one can ever tell you are wearing a wig. And... they have amazing price tags. I'm a customer for life and I tell everyone that's dealing with alopecia that the best shop I know is Nuola wigs.

2024幎7月23日
自発的なレビュヌ
5぀星のうち5の評䟡

the best


This is my third wig from this company, and they keep getting better and better! The hairline is the most realistic one I’ve ever seen, and I’ve purchased a lot of wigs over the years. What really sets them apart is their excellent customer service—they worked with me to sew in some clips upon request. I absolutely love it! Highly recommended!

2024幎7月26日
自発的なレビュヌ
5぀星のうち2の評䟡

Honest review from a person with Alopecia Universalsis

I purchased a beautiful wig from Nuola Wigs after seeing reviews on YouTube.

I have some points that anyone else with alopecia universalis (total hair loss) like me should know before buying a wig from Nuola.

Without any hair, I feel everything in the wig cap, and there are a few issues I encountered:

1. Hair Cut at the Base: The hair is cut badly at the base of the wig, which is very irritating. It causes my neck to get a rash from the rubbing of the short, spiky hairs.

2. Color: The color has stayed nicely, only lightening a little bit, which is expected for a brunette wig.

3. Bleached Knots: The bleached knots are really well done and look very realistic. I love this.

Overall, I liked my wig; however, it is very uncomfortable for someone with no hair. I wish it was designed with better comfort in mind for people with alopecia who rely on a good wig, to look and FEEL good.

Unfortunately, due to the lack of comfort and the way it looks over time, I wouldn't purchase another wig from Nuola Wigs.

2024幎2月29日
自発的なレビュヌ
5぀星のうち5の評䟡

Definitely recommend

I have been buying wigs from Nuola Wigs for several years and I am really very satisfied. The wigs are very high quality and the staff at Nuola Wigs are very helpful and friendly, always willing to advise on everything. I highly recommend them to everyone!

2024幎6月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Beautiful and affordable wigs

I’ve ordered 2 wigs before at Nuola Wigs and they are absolute beautiful and natural. Other people cannot see that I wear wigs and that is the most important thing for me. Also, Nuola wigs is very quick to respond to request and think along with the customer.

I would definitely recommend Nuola Wigs!

2024幎6月13日
自発的なレビュヌ

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