O2 Stratford Westfield store It seems that there is only one IT specialist in this office who is capable of solving complex problems – the rest simply throw up their hands and prefer to steer clear... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This is the worst company ever. I had my phone stolen and they haven’t been nothing but rude and unhelpful to me. I’ve been on the phone multiple times to get my new SIM activated. It hasn’t worked. N... もっと見る
企業が回答しました
Pablo, service specialist at O2...was professional and friendly all the way...managed to fix my issue..however a funny situation..i thought my 2nd screen of the mobile was not working..Pablo was doing... もっと見る
企業が回答しました
Amins Superstar helped this old dinosaur to set up new phone, she had so much patience, excellent service x
企業が回答しました
企業情報
当該企業による記述
O2 is a UK mobile network offering Pay Monthly and Pay As You Go services, including SIM only deals, phones and connected devices. Our aim is to help customers stay connected with flexible plans, simple account management and support when it is needed. Customers can manage bills, usage and upgrades in My O2, and use the My O2 app for account controls and benefits such as Priority. We read the feedback shared here on Trustpilot and use it to improve. O2 is part of Virgin Media O2, with a mission to upgrade the UK through better connectivity.
連絡先
Unit SU025, Westfield Shopping Centre, E20 1EH, London, England, 英国
- 020 8519 9992
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I was seen by Amina K very helpful…
I was seen by Amina K very helpful service waa good she was very smiley and nice.

O2 - London Westfield Stratford からの回答
Amina k help me in the best way …
Amina k help me in the best way possible . Professional and understanding I ‘m really satisfied she helped my data before was not working she deleted vpn and was very patient and understanding with me

O2 - London Westfield Stratford からの回答
I was seen by amina k she was very nice…
I was seen by amina k she was very nice and helped me sort out my phone as no calls were coming through but she fixed in 5 minutes. Great service from this team but it was a bit of a wait to get seen.

O2 - London Westfield Stratford からの回答
I was seen by a girl amina k she was…
I was seen by a girl amina k she was very quick helped me with esim. 10/10 service from her and the store was clean.

O2 - London Westfield Stratford からの回答

O2 - London Westfield Stratford からの回答
Served by Laminate k helped in setting…
Served by Laminate k helped in setting up my samsung phone and putting in my sim card very helpful and friendly lovely experience at this store.

O2 - London Westfield Stratford からの回答
Was helped by amina k with new sim she…
Was helped by amina k with new sim she was very nice professional and quick. She was very friendly and was talki

O2 - London Westfield Stratford からの回答
I visited the O2 shop today in…
I visited the O2 shop today in westfield and although I am absolutely leaving and suing this horrible network, the staff in the shop were very helpful especially Aminah K who was on the phone to other team members trying to get the bottom of my issue and resolve it. Aminah was extremely helpful
and understanding. However, I left with my issue still unresolved only because the issue was beyond Aminah and there’s only so much she can do as a customer service advisor. I implore everyone else already on O2 to leave the network for their own good or not ever join if they are planning on joining.
Experience with Aminah 5 star , O2 as a network 0! with minus points if possible !

O2 - London Westfield Stratford からの回答

O2 - London Westfield Stratford からの回答
Amazing Service Advisor
Amina K amazing Service Advisor, looking forward to problem solution focus willing to help.

O2 - London Westfield Stratford からの回答
Ask for Amina. Incredible customer service
Amina and Pablo were incredible. I cannot thank them enough for assisting me with retrieving my sim card very patient and super helpful. Truly felt valued as a customer

O2 - London Westfield Stratford からの回答

O2 - London Westfield Stratford からの回答
I was served by Amina
I was served by Amina she was very approachable and friendly , all the staff was ready to help and took their time to answer all the questions I ask .

O2 - London Westfield Stratford からの回答
Amazing experience
Amazing experience! Pablo was super helpful with my requests.
I had a problem with my sim card and he was able to explain and solve my issue so quickly!

O2 - London Westfield Stratford からの回答

O2 - London Westfield Stratford からの回答
After countless frustrating calls with…
After countless frustrating calls with o2 customer service, I visited the shop in Stratford and spoke with Pablo. He resolved my issue within 10 minutes and was pleasant to speak to. Thanks Pablo

O2 - London Westfield Stratford からの回答
Pablo was amazing and incredible he…
Pablo was amazing and incredible he went above and beyond during the service. Would recommend

O2 - London Westfield Stratford からの回答
Pablo was very friendly and helpful and…
Pablo was very friendly and helpful and solved my issue as best as he could.

O2 - London Westfield Stratford からの回答
Abdul and Ishmail were extremey helpful
Abdul and Ishmail were extremely helpful, couldn’t have asked for better service. Very friendly and helped us with our issue and set our phone up and advised on back up too.

O2 - London Westfield Stratford からの回答
Abdulkarim gave great customer service
Abdulkarim was so patient and helpful to me it will make me continue my contract when it runs out

O2 - London Westfield Stratford からの回答
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