Opie Oils レビュー 

815
TrustScore 5段階評価の4

3.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Placed an order and then realised I missed cut off time for next day so proceeded to email about cancellation then not 10 minutes later got a phone call saying they could get it out for next day. The... もっと見る

5つ星のうち5の評価

Have used this company for many years. Always brilliant. Most recently there was an issue with the particular engine oil I'd ordered being out of stock. Customer services had proactively contacted me... もっと見る

5つ星のうち1の評価

Nothing went wrong, but buyers be aware Opie marketing about cheapest oil prices including 15% off everything is hype. For example, their price for Shell Helix Ultra Professional 5W30 AJL is £56.95/5l... もっと見る

企業が回答しました

5つ星のうち1の評価

Used to be good... Not anymore, Very Slow, Poor packaging, Damaged on arrival. stay away. Update: 16/11/22 Opie Oils have tried to have my review taken down claiming it's fake, Not a very honest... もっと見る

企業が回答しました

企業情報

  1. ハイヤー サービス

さまざまな外部ソースから提供された情報

Opie Oils is the UK's largest independent online retailer of Performance Oils and Fluids. We sell the most comprehensive range of quality and specialist oils for Cars and Bikes anywhere in Europe. Opie Oils sells over 70 brands in total, and it’s not just oils and fluids, Opie Oils have have an extensive range of OEM Filters, Spark & Glow plugs, Brembo brake parts, wiper blades, cleaning and detailing products, workshop products – the list is endless and we are constantly increasing the range available. We sell oils for all makes of cars and bikes, from the most extreme modern supercars and motorcycles to vintage, veteran and classic. You'll find oils for all applications from mineral monogrades to super high tech racing synthetics. We stock engine oils, gear oils, differential and axle oils, brake fluids, power steering fluid, coolant and workshop products. All in all, there's more than 400 car and bike oils and fluids available to buy at www.opieoils.co.uk Unmatched Expertise, unrivalled Choice and great Value for money are what makes Opie Oils the market leader.


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

815件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 50%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(815)

過去12か月のレビュー数: 42

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

BEST COMPANY FOR OIL ETC

Second time using opie oils Quick and fast service. Order was shipped same day and arrived next day. Will always be using them for my oils and anything of the sort
Thanks again Lads Brilliant work!

2024年8月20日
自発的なレビュー
5つ星のうち5の評価

The Car Enthusiasts Parts Store

I've been using Opie Oils since 2009 whenever my vehicles need a service.
As someone who gets hands on with my cars and carries out a lot of service work themselves, Opie provide a simple, easy to use way of locating the correct parts and fluids for any standard production car, motorcycle, or modified/custom vehicle. Their site is also a great place to find out more about the mysterious world of lubrication and is clearly staffed by car people. Can't imagine why you would shop anywhere else?

2024年8月12日
自発的なレビュー
5つ星のうち5の評価

I,ve ordered oils and filters for my…

I,ve ordered oils and filters for my vehicle over the last five years, and has always been a smooth quick and efficient process, items arrive on time & in tact, plus they stock amsoil oil products which I use in my vehicles.not many stock this oil. Its a premium product. Will continue using this company for my motoring needs.

2024年8月5日
自発的なレビュー
5つ星のうち5の評価

I’ve been a customer of opie oils for…

I’ve been a customer of opie oils for quite some time now and they are always my go to company for any auto motive needs especially engine fluids and oils. They have been great with me and even send out freebies to me in my box thanks again opie !! Amazing teams of people and great company

2024年7月28日
自発的なレビュー
5つ星のうち5の評価

Great value & great service

Ordered 3 items on Sunday evening, all 3 items delivered lunchtime today.

The price of oil alone was fantastic value for money, more than £20 cheaper than any other supplier.

Price for other items was competitive.

Highly recommended.

2024年7月24日
自発的なレビュー
5つ星のうち2の評価

Another UK trait in trading practise.

As a local over the last few years was begining to use Opie Oils as a regular outlet for all my motoring needs since they advertise / market a whole range of products these days.

However thats all it's becoming. The website is a marketing to draw you in. Opie is one of the myriad of companies that now advertise and list products on the website that are not actually in stock when you get there despite there being being items as listed as in stock. This is a feature of hundreds of UK company websites now.

NO, I will not buy something online then have to wait three days before despatch when I should be able to just call in and buy the bl**dy thing.

DONT ADVERTISE THINGS YOU HAVEN'T GOT, or keep your website inventory regularly updated and linked to purchases and stock levels.

My last three trips to the customer desk have been a waste of time. It's a bit galling to be told we don't have it in stock but we can order it in ! Why not just trade as an online company then for these items.
Has proper shopping become an ancient past time.
Sucks.

2024年7月20日
自発的なレビュー
Opie Oils ロゴ

Opie Oils からの回答

Hello, thank you for your feedback.

We would like to extend our sincerest apologies for this situation and any inconvenience caused.

We are an online business with a small outlet at the front of the building for online collections. Customers can come in without placing an order, however stock levels on the website are tailored for online orders.

With regards to the stock levels and the stock feeds we aim to be as transparent as possible. Given the diverse nature of the automotive sector it would be extremely difficult to carry everything within our one depot. We utilise our suppliers to hold stock as well. This stock will then be available usually within 1-2 working days. This lead time is incorporated within the dispatch estimates shown online.

Once again we apologise for any inconvenience.

5つ星のうち5の評価

Excellent customer service

Ordered oil on Thursday, arrived Friday but had leaked in transit. Contacted customer service and replacement sent and arrived Saturday. Fantastic customer service and competitive prices, highly recommend.

2024年7月6日
自発的なレビュー
5つ星のうち5の評価

Great company, exemplary customer service

Great company, with customer service that all companies should strive for.
There is a good choice of oils and service parts on their site. I have emailed them in the past, and found them quick to respond with useful information.
Without going into specifics, I recently emailed the company with a problem (compounded with me making the issue worse), and with equal fault on my part, I honestly didn't expect anything other to let them know of the issue, but I got a phone call from them the next day with an apology, and a very generous offer to rectify the problem, which was far more than I expected of them.

So, whilst I am used to shopping in a bricks and mortar store, Opie make a strong case to use online specialists like themselves, and I couldn't recommend them more, I'll definitely be shopping there again in future

2024年6月24日
自発的なレビュー
5つ星のうち4の評価

Incorrect oil filter delivered.

I ordered a 4 litre can of 0W40 Mobil 1 and an oil filter for BMW E92 coupe.
Both arrived in good time but when I came around to open the filter box it clearly was incorrect.
Now I know I didn't fully check what was inside the box but as a regular user of this organisation I trusted them.
I will have to think twice in future for anything other that oil.
Update
Following a telephone call from the customer service department the respondent claimed that for my vehicle there were indeed 2 types of oil filter and clearly, after looking at the pictures that I sent them, I had received the wrong one.
Not sure how this could be avoided in the future other than by stating the dimensions of the filters on the website or by referencing the chassis number, Nevertheless I accepted their apology in return for the correct filter. I have deducted one star simply because of the hassle involved and the fact that in order to attend an appointment the following day, I had to trudge over to the other side of town in 30 degrees of heat to buy a replacement.

2024年6月25日
自発的なレビュー
5つ星のうち1の評価

Charge for postage and then take 5 days…

Charge for postage and then take 5 days to dispatch,, and even then it's been a further 2 days and royal mail are still waiting for the parcel from you ! Ever other company I use , post out with in a day or 2 ,, and arrive with in 3 to 4 days ,,, 6 days and you haven't even dispatched the item ! Shocking company!

2024年4月30日
自発的なレビュー
Opie Oils ロゴ

Opie Oils からの回答

Hello, thank you for your feedback.
Looking into the order, the order was dispatched on time, 30th April as shown on the order confirmation and also delivered within the delivery window, 3rd May. We do offer a faster delivery via FedEx however this was not chosen.
Best regards,
Sam

5つ星のうち5の評価

I have Used Opie oils a few times now…

I have Used Opie oils a few times now both times customer service has been excellent. There had been a small problem with delivery due to a shipping error but customer services did their upmost to rectify and accept responsibility. Products are widely available elsewhere, however I would always return back to this site as the service is exceptional in my experience and knowledge of the product really helps with is the specialist cars?

2024年4月24日
自発的なレビュー
5つ星のうち4の評価

Great company let down by logistics

Great company, good prices and good products, would be 5 stars but for your shipping options and preferred shipping company (FedEx). Having FedEx as your cheapest option at £6 is really uncompetitive pricing and FedEx are probably the worst option of all logistics companies in the U.K. TRULY TERRIBLE, ordered Tuesday (am) and won’t be delivered until Friday, was delayed by FedEx (as per usual) by 24hrs with no explanation, for £6 I would expect a properly reliable “express” service.Opie’s association and continued use of them would directly impact my decision to buy from you again.

2024年4月12日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報