In a recent order with multiple jerseys, one was significantly smaller than the others. When selecting sizes, check each jersey's measurements, as they vary widely. Orionride has offered to replace... ãã£ãšèŠã
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Currently trying to do a return as size 14 top is far too big for a normal size 14. They are making things very hard and want photographic evidence. Every other company would just accept a return with... ãã£ãšèŠã
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Shirt was priced very reasonably. Arrived quicker than anticipated. Quality of the shirt is quite nice, thicker than the normal t-shirt and print was nice and bold. Spoke to Wesly at CS who was very f... ãã£ãšèŠã
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Iâve been an Orionride customer for a few months and I am impressed with the consistency and quality of their products. Iâve purchased a little of everything (shirts, shorts, cycling cap) and am ple... ãã£ãšèŠã
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4.1
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J'ai reçu ma chemise gravel qui étaitâŠ
J'ai reçu ma chemise gravel qui était trop grande et qui avait un défaut, Anne a trouver rapidement une solution en m'envoyant une taille plus petite sans frais, merci!
2026幎7æ2æ¥
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Orionride ããã®åç
Dear customer,
We really appreciate your kind review! Weâre happy Anne handled your issue efficiently and sent you a properly sized replacement free of cost. Thank you for your support.
Best regards,ðð
OrionRide Customer Service Team
I bought a shirt for my husband forâŠ
I bought a shirt for my husband for Father's Day and he loves it. It fits perfect.
2026幎6æ20æ¥
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Orionride ããã®åç
Dear customer,
We are so happy to hear your husband loves this Father's Day shirt and it fits him perfectly. Thank you for your lovely review.
Best regards,ð
OrionRide Customer Service Team
The shipping cost was excessive
The shipping cost was excessive. $10 for a tshirt??? For that price my order should have arrived quickly yet it took over a week.
2026幎6æ7æ¥
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Orionride ããã®åç
Dear customer,
We sincerely apologize for your unpleasant experience with shipping fees and delivery speed. We have noted your feedback carefully. If you need further assistance, please send an email to support@orionride.com and we will follow up with you promptly.
Best regards,
OrionRide Customer Service Team
Orionride: consistent and quality clothes for cycling and everyday life
Iâve been an Orionride customer for a few months and I am impressed with the consistency and quality of their products. Iâve purchased a little of everything (shirts, shorts, cycling cap) and am pleased with every item Iâve received. Shipping to the US can take a bit but itâs well worth the wait.
The gravel shirts are great for cycling but also comfortable and stylish enough for everyday wear. Nearly every time I wear an Orionride shirt, someone will approach me to comment how they like the design and ask where I bought it. And there is almost always a sale or a discount code available so itâs easy to give them a try! I highly recommend!!
2026幎6æ2æ¥
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Orionride ããã®åç
Dear customer,
We really appreciate your detailed and heartfelt review as our long-term customer. It warms us to know all our cycling and daily wear items live up to your expectations in both quality and design. Weâre thrilled that many people love the unique styles of our gravel shirts when you wear them out. We also offer regular discounts to let more people experience our products easily. We apologize for the slightly long shipping time to the US, and weâre glad you think the items are worth waiting for. Thank you wholeheartedly for your strong recommendation and continuous support!
Best regards,ðððð
OrionRide Customer Service Team
Orionride ããã®åç
Dear customer,
Thank you so much for your positive comment, we're glad you love the comfortable fabric of our product.
Best regards,ðð
OrionRide Customer Service Team
Very well made
Very well made. Material is very cool and comfortable. Shirts fit perfectly. Patterns are impressive. Now, my go-to shirts. Thank you!!!
2026幎6æ27æ¥
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Orionride ããã®åç
Dear customer,
We are delighted to know you are satisfied with the workmanship, comfortable fabric, perfect fit and attractive patterns of our shirts. It means a lot that our products have become your regular choice. Thank you so much for your nice feedback!
Best regards,ðð
OrionRide Customer Service Team
White Buttons on Dark Shirt!
The shirt I ordered is generally nice, but there were a couple things that were a bit disappointing. First, the buttons were white, which doesn't look good on a dark colored shirt. (Looking at pictures of Orionride shirts online, it looks like all of their shirts are made with white buttons.) Second, the finish around some of the button holes isn't great, with loose threads that can catch the button when unbuttoning the shirt.
2026幎6æ22æ¥
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Orionride ããã®åç
Dear customer,
Thank you for taking the time to share your honest feedback about the shirt details. We sincerely apologize for the unsatisfactory button matching and loose threads around the buttonholes that ruined part of your shopping experience. We will forward your valuable suggestions to our production team for improvement. Please reach out to us via support@orionride.com, and we will properly resolve this matter for you.
Best regards,
OrionRide Customer Service Team
Ordered one shirt first to see if IâŠ
Ordered one shirt first to see if I liked it. After one ride I came home and ordered 3 more. Great shirt for the hot and humid conditions here in the southeast U.S. It did take a good bit of time to receive the order as it looked like it shipped from China.
2026幎6æ1æ¥
Orionride ããã®åç
Dear customer,
Weâre happy to hear you love the shirt and placed more orders after trying it. Itâs our pleasure that it works well in your hot and humid weather. We apologize for the longer delivery time since our items are shipped from China. Thanks a lot for your support.
Best regards,ð
OrionRide Customer Service Team
Orionride ããã®åç
Dear customer,
Thank you very much for your lovely compliment, we are so glad you love it.
Best regards,â€ïž
OrionRide Customer Service Team
Orionride ããã®åç
Dear customer,
We are sorry that the product quality failed to meet your expectations. Please feel free to contact us so we can sort this out for you.
Best regards,
OrionRide Customer Service Team
Great new designs every week
Delivery time was ok. You always coming out with new designs, but its always right after i already bought a few. Its ok, i will get new designs next time.
2026幎6æ30æ¥
Orionride ããã®åç
Dear customer,
New designs every week â and somehow we always drop them right after you order.
Appreciate you sticking with us and saving some for next time. ð
Delivery ok, designs great â we'll take that. ð
Best regards,
OrionRide Customer Service Team
Great customer service
Great customer service. Great product with high quality material.
2026幎6æ22æ¥
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Orionride ããã®åç
Dear customer,
Great customer service + high-quality material â that's the combo we live for. ð¯
Thanks for the kind words. ð
Best regards,
OrionRide Customer Service Team
Loved the quality and the print!
2026幎6æ14æ¥
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Orionride ããã®åç
Dear customer,
Quality and print getting some love â we love to see it. ð¯
Thanks for the quick shoutout. ð
Best regards,
OrionRide Customer Service Team
Great product
2026幎6æ29æ¥
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Orionride ããã®åç
Dear customer,
Short, simple, and right to the point â we love it. ð¯
Thanks for the review. ð
Best regards,
OrionRide Customer Service Team
Mixed bag
Tracking didn't work. Liked the quality of the t shirt, dismayed (is this even ok in the UK?) that no country of origin in the labels nor packaging.
2026幎6æ24æ¥
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Orionride ããã®åç
Dear customer,
Thanks for the honest feedback â and good catch on the missing country of origin. ð
We'll look into that right away. Glad you liked the quality, but tracking not working is a letdown. ð
Please reach out to support@orionride.com so we can sort this out. ðª
Best regards,
OrionRide Customer Service Team
Just another drop shipper
Just another drop shipper. Ordered 2 shirts. Over 2 weeks to arrive from china. Ordered 1 size larger and it's still a tighter fot than what I like. Only reason for 3 star is because shirt is cycling themed and decent quality.
2026幎6æ15æ¥
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Orionride ããã®åç
Dear customer,
Thanks for the honest review â we hear you. ð
We're transparent about working with global fulfillment, but shipping time and tighter fit are real frustrations. ð
Please reach out to support@orionride.com â we'd like to help you find a size that works better. ðª
Best regards,
OrionRide Customer Service Team
Felt Like a Scam Once I Needed a Return
Buying from Orionrides was easy. Trying to return something? That's where the nightmare started.
What Orionrides doesn't make clear upfront is that you can't simply return an item. First, you have to go through a process of requesting permission to return it, and then you're expected to pay to ship it all the way back to China at your expense. By the time you find this out, you've already spent your money and are stuck with a product you may not want.
The return policy feels intentionally designed to discourage returns. If a company knows customers could end up paying a fortune to send products overseas, that information should be front and center before the purchaseânot buried in the fine print.
A return policy that requires customers to practically beg for approval and then pay international shipping costs is not customer serviceâit's a deterrent. Had I known the true return process beforehand, I never would have ordered from this company.
Buyer beware: read every word of the return policy before purchasing, because once they have your money, getting it back may be far more difficult and expensive than you'd expect.
2026幎6æ24æ¥
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Orionride ããã®åç
Dear customer,
We truly apologize for the frustrating return experience youâve had and the confusion caused by our return policy not being clearly presented to you before purchase. Your feedback about the complicated return approval process and international return shipping fees has been fully recorded, and we will do better and better.
We never intend to deter customers from reasonable returns. If you would like us to further assist with your order, please email our team at support@orionride.com, and we will communicate with you to find a proper solution.
Best regards,
OrionRide Customer Service Team
Super cute but not great quality
I ordered a womenâs MTB shirt and is supper cute but the material is a little flimsy and the buttons donât keep from having gaps in the chest. I also ordered a pair of mountain biking socks and they are super cute but, when riding bunch up at the toe of the foot. The styles are cute but not sure i would order anything else. The shipping also takes forever to arrive as it is shipped directly from china.
2026幎6æ23æ¥
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Orionride ããã®åç
Dear customer,
Thank you for sharing your genuine feedback with us. Weâre glad you like the appearance of our MTB shirt and cycling socks, yet weâre truly sorry the thin fabric, gaping buttons and slipping socks ruined your wearing experience. We also apologize for the lengthy shipping time due to international delivery from China. Your comments will be passed to our product development team to improve fabric thickness, tailoring and sock elasticity.
Please email your order number to support@orionride.com if you need further assistance regarding your purchase.
Best regards,
OrionRide Customer Service Team
My husband loves the two shirts I gotâŠ
My husband loves the two shirts I got him. So much so that I ordered him 5 more! Great price and they're nice looking.
2026幎6æ22æ¥
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Orionride ããã®åç
Dear customer,
Thank you so much for your lovely feedback! We are thrilled to hear your husband adores the tees you purchased, and itâs such a pleasure that youâve reordered five more for him. Weâre glad you find our items stylish and fairly priced. We hope he enjoys every piece!ðð
Best regards,
OrionRide Customer Service Team
I really liked the products I bought
I really liked the products I bought! I got so many compliments on my shirt during a ride. However the shipping took forever! I almost didnât receive my stuff in time for a big event.
2026幎6æ19æ¥
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Orionride ããã®åç
Dear customer,
Weâre delighted you loved the shirt and received plenty of nice comments during your trip. We sincerely apologize for the lengthy shipping time that nearly made you miss your important event. We will work to optimize our logistics process to shorten delivery periods for future orders. Thank you for your honest feedback.
Best regards,ðð
OrionRide Customer Service Team
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