Overnight Prints レビュー 4,367

TrustScore 5段階評価の3

3.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Leider ist meine Bestellung zu spät angekommen. Ich habe sie im Expressverfahren gegen zusätzliche Gebühren rechtzeitig aufgegeben. Der garantierte Liefertermin wurde nicht eingehalten und ich musste... もっと見る

5つ星のうち1の評価

They used to great, but the last two times I ordered, my items were delivered 3 days late, defeating their use or purpose. I use overnight prints because sometimes I need something OVERNIGHT. Their pl... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent Customer Service! I ordered 2000 Mini Business Cards (third order) and when received box end was busted open leaking out cards during the shipment. After counting and findi... もっと見る

企業が回答しました

5つ星のうち5の評価

Overnight Prints web site is easy to use with an excellent design interface so you know what to expect before you order. I ordered overnight delivery late in the day just to be sure we got the shipmen... もっと見る

企業が回答しました

企業情報

  1. ポスター専門店
  2. 企業間サービス

当該企業による記述

Overnight Prints is one of the original online print companies. It has been an industry leader in the production and delivery of business cards, postcards, brochures and other vertical marketing products for almost a decade. Known for providing high-quality, competitively priced printing solutions for small business owners, designers, and other consumer groups, Overnight Prints has established itself as one of the largest online printers in the United States and in Europe. OvernightPrints.com offers next day delivery of promotional, marketing and branding products in addition to providing easy-to-use design templates and mailing services. The company has offices and manufacturing facilities in both the USA and Europe and boasts some of the most cutting-edge waterless offset print presses available to the online consumer. They are the no.1 choice for all discerning online print customers who expect higher resolution, brighter colors, and faster delivery.


連絡先

3.2

まあまあ

TrustScore 5段階評価の3

4367件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Mauvais travail et qaulités mais rectifié

Erreur rectifie
Seul reste un légère irrégularité de teinte sur les fins
Merci pour ce nouvel envoi

2026年2月5日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Nous sommes désolés pour les désagréments rencontrés et le temps que cela a pu vous prendre. Une solution a été mise en place avec notre équipe, et une nouvelle production est actuellement en cours afin de corriger le problème. Notre objectif est de finaliser cela au plus vite.

5つ星のうち1の評価

DO NOT DO BUSINESS WITH THIS COMPANY

If there were an option for a zero star, i would have chosen that. Our company has ordered business cards from Overnight prints for over 10 years. However, our last order for business cards for 19 people was a disaster, to say the least. They produced and mailed to us business cards WITHOUT OUR BUSINESS INFORMATION. Basically, they were blank cards. I took photos and sent these to them. They wanted me to take photos of every single box -19 boxes. I threw out all of the business cards (all 19 boxes) because they would not be of any use to anyone. I demanded a refund and to date, we have not received it. The right thing to do would have been to apologize for the mindless mistake and refund the customer. Instead, they insist on asking for more photos. DO NOT DO BUSINESS WITH THIS COMPANY! If they sloppily treated a long time customer of 10 years, do not expect to be treated any differently.

2026年2月2日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

We’re sorry to hear about this experience and understand how frustrating it must be. To ensure this can be properly reviewed and resolved, please submit a support ticket with the available details at https://www.overnightprints.com/about/contact-us
so our team can investigate and assist accordingly.

5つ星のうち5の評価

Fast reliable service

Fast reliable service. I have used them for years for my business.

2026年2月4日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Thank you for your continued trust, we’re glad we can support your business year after year.

5つ星のうち1の評価

Does not live upto its namesake

Payed out the nose for overnight printing, which ended up taking nearly a week. Print was fine, but look elsewhere if you're on a time crunch.

2026年1月8日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

We’re sorry the delivery timing didn’t meet expectations. Our team has already reached out with an option to help address the delay, and we encourage you to contact customer service if you’d like to move forward with it.

5つ星のうち4の評価

Repeat Customer

I've ordered business cards with Overnightprints 4 times now, and I will be purchasing from them again. My last order was perfect, but I gave them 4 stars because not all of my orders were excellent. The printed colors and quality of the cards are great, but I do not recommend ordering the rounded corners. The cards were not cut right, twice! They sliced off sections that were in the safe zone and "rounded" is apparently objective. I also wouldn't add the extra proof edit as they will just delay the printing by sending them back, even if there isn't an error. It added an extra week to get my cards through the process, and nothing was found that I needed to change. The spot UV coating is awesome, and I also liked the matte cards as well. Overall, the 15pt premium is great, just don't bother with the rounded edges.

2025年5月25日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Thank you for your continued support and for the detailed feedback. We’re glad you’re happy with the overall quality and will share your comments with our team.

5つ星のうち5の評価

Overnights prints is the best out…

Overnights prints is the best out there. Best paper, and when you can catch a sale, the best prices. I use them most years to print my Christmas cards on 4x6 size. Easy to order and set up, their GD dept is great at pointing out things I might have missed in the creation process.

2025年12月19日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Thank you for the wonderful feedback, we’re glad we can support your projects year after year.

5つ星のうち1の評価

Horrible experience

Horrible experience. Prints looked terrible. My Christmas cards were embarrassingly unprofessional. They showed up 6 days late and NO ONE will respond to me about a refund.

2025年12月16日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

We’re sorry this experience fell short. Our team reviewed the order and has already issued a $30 store credit related to the delivery delay; if you need any further assistance, please reach out to our support team so we can help.

5つ星のうち1の評価

The shipping box opened in transit and…

The shipping box opened in transit and we received only a partial order of Thomas Andre Rowbotham's cards. Will any one read this? Do you care about shipping disasters?

2026年1月8日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

We’re sorry about this and appreciate you flagging it. Our team has already reviewed the issue and reached out to offer a reprint so we can make this right.

5つ星のうち5の評価

Very easy to create my card with the…

Very easy to create my card with the templates they provide. It came in a bit more than a week and they are perfect. Well Done!

2026年1月23日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Thank you for the great feedback, we’re glad the process was smooth and you’re happy with the final result.

5つ星のうち5の評価

Product came exactly as it was…

Product came exactly as it was designed. Easy to upload the jpg files and have always had great results dealing with Overnight Prints!

2026年1月5日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Thank you for the kind feedback, we’re glad everything turned out just as expected.

5つ星のうち2の評価

Shipping is always a bait and switch: BUYER BEWARE.

I have been a customer of Overnight Prints since 2009. Here now, in 2026, the state of the company is such I finally waive the white flag and warn others to seek a better partner for printing services.

My last several orders have all suffered from the same issue time and again.

As you build your order, before checkout, you are shown an array of dates for shipping. The implication — based on the increase of cost per quicker option — is that you can expedite your order the more money you give them. BE WARNED: it states above these dates everything is essentially now just loose estimates. Loose being the keyword here.

In my last order, placed on Friday the 16th, I paid the second-to-highest amount for an order of last minute business cards a coworker needed for an important event. The option I chose said delivery would be on January 20th. Given that the event itself starts on the 21st, I figured even if a day late, they'd still arrive on the day of the event, and we'd be OK.

On the 20th, I checked in on my order, only to find out IT HAD NOT YET BEEN PRINTED, and was merely in queue. FedEx now estimates the cards to arrive on the 22nd.

When presented this information — and how it occurred similarly the last several times I placed the order — customer service (always and ONLY a chat, never a phone number or email) feeds back the same response. A half-hearted apology, and promise to refund the difference in shipping once things have arrived.

I don't understand why the company simply doesn't put ACTUAL delivery dates in their "picker" when it can't consistently deliver ON the dates or prior. It became clear to me this is a great business model to bank a little extra profit per order. For those customers who don't come back to complain for a later delivery than expected? Overnight Prints pockets the difference.

I have used other online printers before, and have never had these issues of inconsistency in delivery before. At worst? The other printers had the wherewithal to at least email, text, or call me to alert me of issues as they occurred, in an attempt to remedy them. They didn't merely wait for me to complain.

After 16 years of my business, I'm done. I'll use a more reputable partner from now on. In the grand scheme of things I know Overnight Prints couldn't care less... but I hope some of you reading do.

2026年1月21日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

We’re sorry for the frustration this caused and appreciate the time you took to share your experience. Our team reviewed the order, issued a refund for the delay, and we’re continuing to evaluate how delivery timelines are communicated so expectations are clearer moving forward.

5つ星のうち1の評価

erreur d'impression et service client inexistant

Bonjour,

Suite à une erreur d'impression, je continue à chercher vainement à avoir un service client qui puisse me répondre (malgré l'illusion qu'ils sont présents avec des réponses automatiques sous ce genre d'avis)
En effet, suite à un Pdf bien chargé, aperçu valable, lorsque j'ai recu 10 jours plus tard des carte blanches recto-verso j'espérais trouver un interlocuteur....

Le site ne permettant pas (lors de mon utilisation) d'envoyer de réclamation lorsque je tentais vainement d'envoyer des photos, mon mail enrichi de photos étant resté sans réponse, j'ai pu joindre un opérateur par chat à qui j'ai enfin pu joindre une photo... mais d'après lui il n'y avais pas de pièce jointe (ma parole contre la leur...) donc j'ai pu bénéficier d'une impression de feuille blanche. Ils m'ont tout de même proposé de me tenir au courant le soir même... mais aucune nouvelle.

Il est impossible de contacter leur support via la rubrique "contact-us" de leur site ...
Bref, je suis totalement coincé avec 250 cartes blanches payées le prix fort avec zero interlocuteur...

2026年1月15日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Nous sommes sincèrement désolés pour cette situation. D’après nos échanges internes, une réimpression ou un remboursement a été proposé, mais nous n’avons pas encore reçu de confirmation. Si vous n’avez pas reçu d’email de notre part, merci de nous contacter via nos réseaux sociaux en message privé afin que nous puissions reprendre le dossier et vous assister rapidement.

5つ星のうち1の評価

The worst

First, delayed by order by weeks. Then upgraded shipping at my cost without my permission. Then the cards never arrived. Cherry on top - no customer service phone to address the terrible service. But my credit card protected me :)

2026年1月1日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

We’re sorry for this experience. Our team informed us they reached out regarding this order and recommended checking with nearby neighbors in case the delivery was received elsewhere. If you haven’t been able to reconnect yet, please contact us and we’ll be happy to assist further.

5つ星のうち5の評価

Got what I ordered as advertised!

Got what I ordered quickly, and the quality was as advertised, great!

2026年1月11日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Thanks for the kind feedback! We’re glad everything arrived quickly and met your expectations.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報