Overnight Prints レビュー 4,367

TrustScore 5段階評価の3

3.2

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5つ星のうち1の評価

Leider ist meine Bestellung zu spät angekommen. Ich habe sie im Expressverfahren gegen zusätzliche Gebühren rechtzeitig aufgegeben. Der garantierte Liefertermin wurde nicht eingehalten und ich musste... もっと見る

5つ星のうち1の評価

They used to great, but the last two times I ordered, my items were delivered 3 days late, defeating their use or purpose. I use overnight prints because sometimes I need something OVERNIGHT. Their pl... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent Customer Service! I ordered 2000 Mini Business Cards (third order) and when received box end was busted open leaking out cards during the shipment. After counting and findi... もっと見る

企業が回答しました

5つ星のうち5の評価

Overnight Prints web site is easy to use with an excellent design interface so you know what to expect before you order. I ordered overnight delivery late in the day just to be sure we got the shipmen... もっと見る

企業が回答しました

企業情報

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当該企業による記述

Overnight Prints is one of the original online print companies. It has been an industry leader in the production and delivery of business cards, postcards, brochures and other vertical marketing products for almost a decade. Known for providing high-quality, competitively priced printing solutions for small business owners, designers, and other consumer groups, Overnight Prints has established itself as one of the largest online printers in the United States and in Europe. OvernightPrints.com offers next day delivery of promotional, marketing and branding products in addition to providing easy-to-use design templates and mailing services. The company has offices and manufacturing facilities in both the USA and Europe and boasts some of the most cutting-edge waterless offset print presses available to the online consumer. They are the no.1 choice for all discerning online print customers who expect higher resolution, brighter colors, and faster delivery.


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3.2

まあまあ

TrustScore 5段階評価の3

4367件のレビュー

5つ星
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ネガティブなレビューの 99%に回答しています

通常48時間以内に回答

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5つ星のうち5の評価

This is my third time using overnight…

This is my third time using overnight prints. high quality and prompt delivery. i always recommend.

2025年11月7日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Thank you for choosing us again! We're thrilled to hear you're happy with the quality and delivery, your recommendation means a lot to us.

5つ星のうち2の評価

Oops! Same print on both sides.

I was given a new role of the newsletter, and the account was transferred to me. I uploaded what I want printed, and it came back with a "margin error." I did a little editing,and thought it looked fine. So I sent the print command again. Again, a "margin error" came back. I was on my phone, and in a hurry, so I send the instructions - print and ignore the error. Well.... I got a newsletter with the same thing printed on both sides. I have no idea how it happened. I have to assume it was my fault, I uploaded everything, it looked good to me, I said to print regardless. That said, next time I will screen shot the process and have a better idea of what's going on. That said - the printing itself was great!

2025年10月23日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Thanks for the honest feedback! We know those margin warnings can be tricky, especially when you’re in a rush. We’re glad the print quality hit the mark, and we’re here if you ever need guidance navigating the upload or preview steps.

5つ星のうち1の評価

The service of overnight prints is not…

The service of overnight prints is not satisfied this time . I did not received my order since October 27. The customer phone line is not listed at their website .

2025年11月17日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

We’re sorry to hear about the delay with your order. Please submit a ticket through this link and include your order ID so our team can assist you right away: https://www.overnightprints.com/about/contact-us

5つ星のうち5の評価

Quality Product

In a previous poster print job the posters arrived bent, but this print was perfect! I feel as though my request was heard and the product has fantastic this time!

2025年11月13日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Thanks for the update! We’re glad this order met your expectations.

5つ星のうち1の評価

⭐️ 1 Star — Extremely Disappointed (False Advertising + Terrible Customer Service)

I genuinely regret ordering from this company. Their “overnight printing” is completely false advertising. I paid a premium price for overnight shipping because I urgently needed my prints by the next day instead, they showed up TWO business days later, which made them completely useless for the event I ordered them for. If I’m paying extra for overnight delivery, I expect it to actually arrive overnight. This was unreliable and unacceptable.

To make things worse, the print quality was cheap, flimsy, and not worth the price I paid. Definitely not something I could use professionally.

Customer service was honestly the worst part of the entire experience. I reached out first thing on Oct. 24th and never heard back. I followed up again on the 28th, and still nothing. They finally responded on the 29th. 5 business days later only after I chased them down repeatedly. There is no phone number, no way to speak to anyone directly, and their email response times are extremely slow and inconsistent.

When they finally replied, they offered store credit, which makes no sense when the entire issue is that the order arrived too late to use. I requested a full refund for both the order and the shipping since the product arrived far past the promised delivery date. They ignored that request until I followed up multiple times, and then they only refunded the shipping completely disregarding the fact that the prints arrived days late and were of no use at all.

This entire experience was frustrating from start to finish. Poor quality, false advertising, unreliable delivery, and mediocre customer service that takes several days and multiple follow-ups just to get any response.

RUN don’t walk away from this company. They do not stand behind their turnaround promises, and their customer service is extremely unprofessional. I will not be ordering from them again, and I do not recommend anyone else do so either.

2025年10月24日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

We’re really sorry for what you went through, a time-sensitive order arriving days late and not getting a timely response is incredibly frustrating, and we completely understand why you were disappointed. Our team has already processed the refund for your shipping and sent the updated receipt you requested. Thank you for sharing your experience with us, and if there’s anything more we can do to help, we’re here.

5つ星のうち5の評価

Easy to reorder

Easy to reorder, Quick shipping, Now I just need glossy labels in colors I want.

2025年11月14日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Thanks! Happy to hear reordering and shipping were smooth, noted on the label colors!

5つ星のうち1の評価

unprofessionalism

The company has changed. They are not professional anymore. A month ago I reported them that my business card color impression was so dull compared to the previous business card. They sent me a discount and I re-ordered the business card and this time by checking the case that confirm the team will verify the cards before sending them to me. So However, it turns out that they sent me back the same types of cards again with dull color and the difference of color is big. I sent them an email to report that second issue and their management didn't care about it. As summary Although the price is attractive, if you don't wanna lose time, energy and money, avoid that company.

2025年11月2日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Thank you for your feedback, and we’re sorry for the repeated issues with your business cards. Our team has already offered a free reprint through your latest ticket, and we’ve asked you to recreate the order so we can process it correctly on our end. Once you share the new order number, we’ll handle everything for you.

We appreciate your patience and the chance to make this right.

5つ星のうち1の評価

Late and slow.

Not the first time that I have paid for an expedited turn around and shipping with this company and yet again, they did not fulfill as paid for. The order was not even printed when the estimated delivery day came around. And shipping used a slower service than I had paid for. They failed before in the same aspects and I gave them a second chance. Asking for my extra shipping to be refunded was met with a “no” stating they can’t refund that cost of shipping. Of course they can! If the want to assume it on their margins!
I was offer a small credit (must less than what I paid for shipping) only useful towards a future order. Not needed, they won’t be getting a third chance!

2025年10月28日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

We’ve reviewed your case and approved a full refund of your shipping cost. We’re truly sorry for the delay and the frustration this caused. Your experience isn’t the standard we aim for, and we’re taking steps to ensure it doesn’t happen again.

5つ星のうち5の評価

Another great experience

Another great experience. The job came out perfect!

2025年10月31日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Thank you! We’re so glad everything turned out perfectly again.

5つ星のうち5の評価

Overnight Prints saved my bacon

I've been using overnight prints for well over more than ten years for my business cards. I recently ran out and hadn't reordered in at least four years. I thought I'd have to start over from scratch with design and everything, but they still had my information! The process was painless and expedient. The cards were perfectly printed as always. Overnight Prints you rock!

2025年10月17日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Thank you so much for your longtime support! We’re thrilled to hear your experience was seamless and that your cards turned out perfectly, loyal customers like you make our day!

5つ星のうち5の評価

Amazing company!

The website was so easy to use, I followed the recommended options and my cards are incredible. They look so professional and upscale. I also received before delivery date, Thank you!

2025年10月30日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Thank you so much for your wonderful feedback! We’re delighted you’re happy with your cards and appreciate you choosing us.

5つ星のうち5の評価

Easy to order

Easy to order. Good pricing. Superior product!

2025年10月18日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

Thank you so much! We’re glad you’re happy with your order and truly appreciate your support.

5つ星のうち5の評価

Great Pricing, Great Quality, Great Customer Service

The price was amazing and my business cards came out great for the price. A little issue with the expedited shipping but overnight prints refunded me and took care of it. Will definitely be using them going forward for sure!

2025年10月27日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

We’re so glad you loved the quality and value of your cards, and appreciate your understanding about the shipping issue, happy to have you as a returning customer!

5つ星のうち1の評価

They’ll screw you over…

Order business cards and paid $35 for expedited shipping to get my cards in time for an important meeting. They didn’t come in time, so total waste of money. When I contacted them they offered (and issued without my approval) a $15 store credit, to which I told them that was unacceptable when I paid $35 for the rush. They make bold claims of next day shipping, only to leave customers who trust them with their rushed orders in the lurch so that they can keep a measly $20 of the rush fee. Now I have to dispute the charge with my CC company. Buyer beware.

2025年10月28日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

We sincerely apologize for the delay and completely understand how disappointing it was to miss your meeting without your cards. Our team is reviewing your case to make sure your shipping refund is handled properly. Please respond to your open ticket so we can finalize this for you as quickly as possible.

5つ星のうち4の評価

GREAT Quality, Expensive Shipping

My cards look great - I'm very pleased with them. Unfortunately, my tiny box of business cards cost almost as much to ship as the order itself, and I'm only 3 hours away by car, not on another continent!
For that reason (and because I had to wait too long), I probably wouldn't order from this company again, unless I couldn't find a more reasonable shipping method with the same quality (and I love the rounded-edge option!).

2025年10月20日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

We’re so glad you loved the quality and design of your cards, and we truly appreciate your feedback about shipping costs. Rates are set by the carrier, but we’re actively exploring more affordable and faster options to better serve our customers in the future.

5つ星のうち1の評価

Did not deliver on time

We paid for expedited delivery because we had a conference we had to travel to and need the materials in advance. Items were shipped late, and arrived 4 dates late, 2 days after we left for our conference. Thus, we had to pay for expedited printing in order to have what we needed for our event.

2025年10月16日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

We’re very sorry your order arrived later than expected and understand how important it was for your conference. An additional store credit has been issued as an apology for the delay and inconvenience.

5つ星のうち5の評価

Timely and affordable

Our programs came out wonderfully and were delivered in a timely manner in very affordable.

2025年10月17日
自発的なレビュー
Overnight Prints ロゴ

Overnight Prints からの回答

So happy the programs turned out just right, thanks for trusting us with your project!

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