PACK & SEND Australia - Cairns レビュー 41

TrustScore 5段階評価の5

4.8

Plaza 200/200 Mulgrave Road, 4870 Westcourt, QLD, AU


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I sincerely recommend David and Sebastian at P&S Cairns for their service and dedication to customer service. In spite of the delays etc up here with the Flooding they delivered my 3 large consignment... もっと見る

企業が回答しました

5つ星のうち3の評価

Everything was pretty good but you did not bring paper work when getting my package from a store so it was a late pick up

企業が回答しました

5つ星のうち5の評価

Super helpful and friendly customer service at Pack n Send Cairns depot with very prompt next day delivery of my parcel to WA. Would not even consider going anywhere else for all my fright needs!!

企業が回答しました

5つ星のうち1の評価

I paid for signature on delivery. Instead, an expensive guitar was left at the delivery address for 5 hours in the sun and unsigned for. I complained but Pack and Send blamed Startrack. Nobody... もっと見る

企業が回答しました


企業情報

  1. 宅配サービス
  2. 宅配・配達サービス
  3. 配送サービス
  4. 物流業
  5. 輸送・郵送業
  6. 輸送会社

当該企業による記述

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


連絡先

  • Plaza 200/200 Mulgrave Road, 4870, Westcourt, QLD, オーストラリア

  • (07) 4051 1177

4.8

優良

TrustScore 5段階評価の5

41件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 95%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I sincerely recommend David and…

I sincerely recommend David and Sebastian at P&S Cairns for their service and dedication to customer service. In spite of the delays etc up here with the Flooding they delivered my 3 large consignments to my clients perfectly 5 stars Highly recommend. DesW

2025年2月12日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

Thank you for your wonderful feedback! We truly appreciate your recommendation and are so glad to hear that David and Sebastian at P&S Cairns provided excellent service despite the challenges caused by the flooding. They are dedicated to ensuring safe and timely deliveries, and I’ll be sure to pass on your kind words to them. We’re grateful for your support and look forward to assisting you again in the future!

5つ星のうち5の評価

I have utilised Pack & Send's services…

I have utilised Pack & Send's services several times now sending care packages to my daughter in the States and they have excelled in easy to navigate online bookings, exceptional personal service when dropping off to the centre and amazing travel times to get my parcels to my daughter in the USA in a timely manner.

2024年8月2日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

Thanks so much for taking the time to review your experience with us Melissa. It was a pleasure to assist with your requirements. We are so thrilled to hear how happy you were with our service and hope to see you again soon.

5つ星のうち5の評価

Super helpful and friendly customer…

Super helpful and friendly customer service at Pack n Send Cairns depot with very prompt next day delivery of my parcel to WA. Would not even consider going anywhere else for all my fright needs!!

2024年6月4日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

Thanks so much for taking the time to review your experience with us at Pack & Send Cairns

5つ星のうち5の評価

Very fast delivery

Very fast delivery! Expedient no fuss pick up and drop off.

2024年5月17日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

It’s so great to receive feedback like this from our happy customers.

5つ星のうち5の評価

Excellent Service

Staff were very helpful and service was quick and efficient

2024年4月22日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

We really appreciate you taking the time to write to us about your Pack & Send experience.

5つ星のうち5の評価

It just easy

It just easy. Lots of store near your home

2020年2月23日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

Hi Kani. We appreciate your review and hope to serve you again!

5つ星のうち3の評価

Everything was pretty good but you did…

Everything was pretty good but you did not bring paper work when getting my package from a store so it was a late pick up

2020年2月8日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

Hi Kyle. Thanks so much for taking the time to let us know of your recent experience. We're sorry to hear that the level of service you received fell short of your expectations. Our Online Self-Service collects parcels pre-packed with labels attached to it.Unfortunately, the drivers are not tasked to bring boxes, labels, nor pack the parcel for you. If you would like any further information on how the service works, please do not hesitate to contact us on 1300 668 000 or visit our website packsend.com.au

5つ星のうち5の評価

GREAT STaff

GREAT STaff, GREAT service, thank you

2020年1月10日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

We are so glad we were able to help you out. Helping our customers is what we love best. We sincerely look forward to serving you again soon!

5つ星のうち5の評価

Christmas gifts always arrive on time

Every year we sent Christmas gifts from Australia to Italy. Even if it somehow always manages to be a last minute thing they've never failed to deliver on time. Thank you!

2020年1月5日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off.

5つ星のうち5の評価

Your Cairns office was great to deal…

Your Cairns office was great to deal with very efficient and helpful

2019年12月29日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

Hi Carole. Thanks so much for taking the time to review Pack & Send Darwin. It’s great to receive feedback like this from our happy customers. We'll definitely share you feedback with our team and look forward to helping you again soon.

5つ星のうち5の評価

Easy to deal with

Easy to deal with, delivery ran on time and goods made it in perfect condition

2019年12月26日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

Thank you Greg, much appreciated.

5つ星のうち5の評価

Great service & easy to deal with!

So very easy to book online, take the parcel in to the dispatch and within 3 days it was at its destination! I will definitely be using your services again!

2019年12月23日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

We are glad to know your experience was positive in every possible way. We really look forward to serving you agaon soon.

5つ星のうち5の評価

The crew at the cairns store were great…

The crew at the cairns store were great to deal with and very helpful

2019年12月19日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

We are so glad we were able to help you out. Helping our customers is what we love best. We sincerely look forward to serving you again soon!

5つ星のうち5の評価

Always helpful and friendly.

2019年12月9日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

Thanks, KG, for taking the time to review Pack & Send. We're so glad that you're happy with the service that we provide.

5つ星のうち5の評価

Easy online booking and payment

Easy online booking and payment. Quick drop off. Fast delivery and much cheaper than regular post. Will be using service again.

2019年11月24日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

Appreciate the positive feedback on our online self service and the good experience you shared. Thank you C Kelly.

5つ星のうち5の評価

Excellent service!

Excellent service and incredibly efficient

2019年11月17日
自発的なレビュー
PACK & SEND Australia - Cairns ロゴ

PACK & SEND Australia - Cairns からの回答

Thank you Anisa for giving us an excellent review.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報