PACK & SEND Australia - Crows Nest レビュー 17

TrustScore 5段階評価の4.5

4.5

Unit 19/6-8 Herbert Street, 2065 St Leonards, New South Wales, AU


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I used the delivery service of Pack & Send (Crows Nest, Sydney) to send my Hisense 55” TV from Sydney to Melbourne. Overall, amazing Good customer service . Tracking was provided and the delivery... もっと見る

企業が回答しました

5つ星のうち2の評価

The good were not delivered on time and the courier you used and I did not reply to the an email regarding the duty on the goods, the goods were delivered 2 weeks after the event

企業が回答しました

5つ星のうち5の評価

Package was collected and delivered interstate in very good time. I've recently been so disappointed with the bigger, well- known courier companies because they are not collecting or delivering in the... もっと見る

企業が回答しました

5つ星のうち4の評価

Easy to drop my packages off here once I have done self service online.

企業が回答しました


企業情報

  1. 宅配サービス
  2. 宅配・配達サービス
  3. 配送サービス
  4. 物流業
  5. 輸送・郵送業
  6. 輸送会社

当該企業による記述

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


連絡先

  • Unit 19/6-8 Herbert Street, 2065, St Leonards, New South Wales, オーストラリア

  • (02) 9906 8834

4.5

優良

TrustScore 5段階評価の4.5

17件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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5つ星のうち5の評価

I used the delivery service of Pack &…

I used the delivery service of Pack & Send (Crows Nest, Sydney) to send my Hisense 55” TV from Sydney to Melbourne.

Overall, amazing Good customer service . Tracking was provided and the delivery was done within the timeframe provided.

Happy to recommend the delivery services of Pack & Send.

2022年9月2日
自発的なレビュー
PACK & SEND Australia - Crows Nest ロゴ

PACK & SEND Australia - Crows Nest からの回答

Thank you so much for your 5 star review and your positive comments Zahid. Our brand promise is all about delivering seamless experiences that exceed customer expectations!

5つ星のうち5の評価

Simple process

Simple process. Very helpful staff. Efficient delivery at a competitive price. Will definitely use then again.

2019年12月27日
自発的なレビュー
PACK & SEND Australia - Crows Nest ロゴ

PACK & SEND Australia - Crows Nest からの回答

Can't wait to see you again soon Peter, thank you for your positive feedback.

5つ星のうち5の評価

Easy to book

Easy to book
Fast and efficient delivery
UPS tracking a bit confusing, DHL was better
Parcel got delivered in the time frame with no issues

2019年12月1日
自発的なレビュー
PACK & SEND Australia - Crows Nest ロゴ

PACK & SEND Australia - Crows Nest からの回答

Hi Guglielmo, Thanks so much for taking the time to review Pack & Send. We'll definitely share your feedback with our team and look forward to helping you again soon.

5つ星のうち5の評価

simple and clear communication

simple and clear communication, followed through on the commitment which is great.

2019年11月10日
自発的なレビュー
PACK & SEND Australia - Crows Nest ロゴ

PACK & SEND Australia - Crows Nest からの回答

Thanks for your kind review Hadyn. It was our pleasure to serve you.

5つ星のうち5の評価

Great price and service

Great price and service
Do all paperwork online and just drop off box

2019年10月17日
自発的なレビュー
PACK & SEND Australia - Crows Nest ロゴ

PACK & SEND Australia - Crows Nest からの回答

Thank you Mr Steven for the positive feedback.

5つ星のうち2の評価

The good were not delivered on time and…I

The good were not delivered on time and the courier you used and I did not reply to the an email regarding the duty on the goods, the goods were delivered 2 weeks after the event

2019年10月14日
自発的なレビュー
PACK & SEND Australia - Crows Nest ロゴ

PACK & SEND Australia - Crows Nest からの回答

Hi Andrew. Thank you for your feedback and we are sorry to hear you had this experience. If you would like to discuss further, please contact our Customer Care Team at customerservice@packsend.com.au and they can clarify any other questions you may have.

5つ星のうち5の評価

great

great no problems

2019年9月4日
自発的なレビュー
PACK & SEND Australia - Crows Nest ロゴ

PACK & SEND Australia - Crows Nest からの回答

Thank you for your positive feedback Christopher.

5つ星のうち5の評価

Very good

Very good excellent service and friendly will use again

2019年6月9日
自発的なレビュー
PACK & SEND Australia - Crows Nest ロゴ

PACK & SEND Australia - Crows Nest からの回答

We are so glad we were able to help you out. We sincerely look forward to serving you again soon!

5つ星のうち5の評価

Perfect

Easy, cheap and delivered quickly and safely.

2019年5月16日
自発的なレビュー
PACK & SEND Australia - Crows Nest ロゴ

PACK & SEND Australia - Crows Nest からの回答

Thanks for your kind review. It was our pleasure to serve you.

5つ星のうち5の評価

Easy process with clear instructions…

Easy process with clear instructions and no fuss.

2019年4月19日
自発的なレビュー
PACK & SEND Australia - Crows Nest ロゴ

PACK & SEND Australia - Crows Nest からの回答

We are so glad we were able to help you out. Helping our customers is what we love best. We sincerely look forward to serving you again soon!

5つ星のうち5の評価

Package was collected and delivered in very good time

Package was collected and delivered interstate in very good time. I've recently been so disappointed with the bigger, well- known courier companies because they are not collecting or delivering in the time specified, and the time you've paid for- ie- overnight services. I was very pleased with the Pack & Send service, including their easy to use online booking function- will use again.

2019年4月10日
自発的なレビュー
PACK & SEND Australia - Crows Nest ロゴ

PACK & SEND Australia - Crows Nest からの回答

We are glad to know your experience was positive in every possible way.We really look forward to serving you for many years to come

5つ星のうち5の評価

Top class service 🌟🌟🌟

I'd just had a terrible experience shipping a parcel internationally with another courier that I'd used for years. I didn't get sent properly and after a rigmorol of getting the correct paperwork and signing extra documents I finally requested it to be returned. I looked up pack and send, and it was not only cheaper to send the original parcel AND an apology gift in the one go (it was for an international customer), they got it delivered in 3 days! All of the correct paperwork sent from the get go and a friendly delivery man. Would absolutely recommend. I'll be using Pack and Send from now on.

2019年2月16日
自発的なレビュー
PACK & SEND Australia - Crows Nest ロゴ

PACK & SEND Australia - Crows Nest からの回答

Your review is valuable to us as we shape our customer strategy and useful to other community members trying to decide if we are a good fit for their needs. Thank you for your patronage.

5つ星のうち4の評価

Easy to drop my packages off here once…

Easy to drop my packages off here once I have done self service online.

2019年2月15日
自発的なレビュー
PACK & SEND Australia - Crows Nest ロゴ

PACK & SEND Australia - Crows Nest からの回答

Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.

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