PACK & SEND Australia - Darwin レビュー 14

TrustScore 5段階評価の4

3.9

2/70 Cavenagh Street, 0800 Darwin, NT, AU


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Easy to book in and Send. Competitive price. Arrived within the time guideline in good condition. Only slight negative was there was no tracking via the service to Alice Springs..

企業が回答しました

5つ星のうち5の評価

Super nice and very helpful. I contacted them in the afternoon and Sarah went above and beyond to make sure my package was collected that same day and delivered to me in Sydney as quickly as possibl... もっと見る

企業が回答しました

5つ星のうち4の評価

Good easy service however was frustrating not being able to put the entire address in as it only allowed for 35 letters i think. Would also be nice to get more help over the phone when my parcel was h... もっと見る

企業が回答しました

5つ星のうち1の評価

You outsourced our delivery and gave them the wrong address. We had to go and pick the item up as it was never rectified and we got the parcel two weeks late. I will never use you again. This was unac... もっと見る

企業が回答しました


企業情報

  1. 宅配サービス
  2. 宅配・配達サービス
  3. 配送サービス
  4. 物流業
  5. 輸送・郵送業
  6. 輸送会社

当該企業による記述

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


連絡先

  • 2/70 Cavenagh Street, 0800, Darwin, NT, オーストラリア

  • (08) 8981 1811

3.9

ほぼ満足

TrustScore 5段階評価の4

14件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 95%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Easy to book in and Send

Easy to book in and Send. Competitive price.

Arrived within the time guideline in good condition.
Only slight negative was there was no tracking via the service to Alice Springs..

2024年9月5日
自発的なレビュー
PACK & SEND Australia - Darwin ロゴ

PACK & SEND Australia - Darwin からの回答

We really appreciate the great feedback you have given us.

5つ星のうち5の評価

PACK & SEND Darwin are amazing

Super nice and very helpful. I contacted them in the afternoon and Sarah went above and beyond to make sure my package was collected that same day and delivered to me in Sydney as quickly as possible.

I wouldn't recommend leaving your phone in Darwin airport when transiting from London, but if you do you can trust these guys to get it back to you as fast as possible :)

2022年7月18日
自発的なレビュー
PACK & SEND Australia - Darwin ロゴ

PACK & SEND Australia - Darwin からの回答

Thank you for taking the time to leave such a positive review! We're thrilled to hear that Sarah was able to provide you with such great service and that you were pleased with the quick delivery of your package. We're committed to providing all of our customers with the highest level of customer service, and it's great to see that we were able to meet your expectations. Thank you for your business and we hope to have the opportunity to serve you again in the future.

5つ星のうち5の評価

Extremely price and service efficien. Highly recommended

Extremely price and service efficient compared to other forms of sending parcels of any size. Highly recommended from my experience. Self sending was cheapest and easy to do.

2019年11月22日
自発的なレビュー
PACK & SEND Australia - Darwin ロゴ

PACK & SEND Australia - Darwin からの回答

Thank you Colin for taking the time to leave us such a beautiful review. Looking forward to doing business with you again.

5つ星のうち5の評価

Fast and Convenient!

It was so easy to process the shipment online and extremely convenient if you can’t get to a Pack and Send office. The instructions are straight forward and the whole process was very easy. Items were delivered within 4 business days (interstate shipment) which was brilliant. Will be using Pack and Send again!

2019年11月20日
自発的なレビュー
PACK & SEND Australia - Darwin ロゴ

PACK & SEND Australia - Darwin からの回答

Hi Cassie. We are incredibly grateful that you took the time out to leave us this note. Hope to see you again on your next shipment.

5つ星のうち5の評価

FLAWLESS

Everything was delivered perfectly and it was quicker than I thought. Highly recommended!

2019年11月15日
自発的なレビュー
PACK & SEND Australia - Darwin ロゴ

PACK & SEND Australia - Darwin からの回答

Thank you Kenny for leaving a good word for us and for the recommendation.

5つ星のうち1の評価

never use you again

You outsourced our delivery and gave them the wrong address. We had to go and pick the item up as it was never rectified and we got the parcel two weeks late. I will never use you again. This was unacceptable b

2019年9月18日
自発的なレビュー
PACK & SEND Australia - Darwin ロゴ

PACK & SEND Australia - Darwin からの回答

Good Afternoon. Thank you for your feedback and we apologies you had this negative experience. We are always working closely with our carriers to help improve our service. I understand that you have been dealing with our Customer Care Team to help resolve this issue. If you would like to discuss the matter further, please do not hesitate to contact them again. Thank you again for your feedback.

5つ星のうち5の評価

Awesome

Awesome service and fast delivery.

2019年9月13日
自発的なレビュー
PACK & SEND Australia - Darwin ロゴ

PACK & SEND Australia - Darwin からの回答

Thank you Antony, we appreciate your kind words.

5つ星のうち5の評価

Simple to use

Simple to use, got me out of a jam!

2019年8月31日
自発的なレビュー
PACK & SEND Australia - Darwin ロゴ

PACK & SEND Australia - Darwin からの回答

Happy to help with any situation Marcus, even when your in a pickle :-) Thank you for your feedback.

5つ星のうち5の評価

Reliable

Reliable & fast. No need to go to a post office. Will use again.

2019年8月18日
自発的なレビュー
PACK & SEND Australia - Darwin ロゴ

PACK & SEND Australia - Darwin からの回答

Can't wait to see you again Peta, Thank you.

5つ星のうち5の評価

Fast and Efficient

I used the self serve on line facility . It’s easy to use and the calculator was a great assistance in determining the right size container to use.
I couldn’t believe how quickly the parcel arrived in Melbourne .

2019年7月18日
自発的なレビュー
PACK & SEND Australia - Darwin ロゴ

PACK & SEND Australia - Darwin からの回答

Thank you for your positive feedback Gregg.

5つ星のうち4の評価

Great service

Great service , good price and delivery tracking was spot on .

2019年6月1日
自発的なレビュー
PACK & SEND Australia - Darwin ロゴ

PACK & SEND Australia - Darwin からの回答

Thanks for your kind review. It was our pleasure to serve you.

5つ星のうち5の評価

Excellent

Excellent! Easy to use, pick up from my house, fast delivery.

2019年5月4日
自発的なレビュー
PACK & SEND Australia - Darwin ロゴ

PACK & SEND Australia - Darwin からの回答

Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off.

5つ星のうち4の評価

Good easy service

Good easy service however was frustrating not being able to put the entire address in as it only allowed for 35 letters i think. Would also be nice to get more help over the phone when my parcel was held up at customs oversees, but because i booked it online, i wasnt able to gey much help on the phone with extra information. Otherwise good.

2019年3月2日
自発的なレビュー
PACK & SEND Australia - Darwin ロゴ

PACK & SEND Australia - Darwin からの回答

Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.

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