PACK & SEND Australia - Fyshwick レビュー 44

TrustScore 5段階評価の2.5

2.5

15/8 Gladstone Street, 2609 Fyshwick, ACT, AU


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

In April I sent a fragile package through the Fyshwick ACT store. I had used this service before, as had friends and had no issues. On this occasion they failed at all levels after pick-up. The fra... もっと見る

5つ星のうち5の評価

Easy to speak personally with over the phone. I had an unpicked up item from another courier company. Sam at the Fyshwick centre in Canberra pack & send. Smoothed out what could have been messy and to... もっと見る

企業が回答しました

5つ星のうち5の評価

- Booking process was easy - Collection by the courier was on time - Delivery the next day (Canberra to Central Coast)

企業が回答しました

5つ星のうち5の評価

Online booking is easy. And friendly helpful staff at drop off location

企業が回答しました


企業情報

  1. 宅配サービス
  2. 宅配・配達サービス
  3. 配送サービス
  4. 物流業
  5. 輸送・郵送業
  6. 輸送会社

当該企業による記述

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


連絡先

  • 15/8 Gladstone Street, 2609, Fyshwick, ACT, オーストラリア

  • (02) 6280 8008

2.5

期待以下

TrustScore 5段階評価の2.5

44件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 97%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Items destroyed and no response to calls and emails

In April I sent a fragile package through the Fyshwick ACT store. I had used this service before, as had friends and had no issues. On this occasion they failed at all levels after pick-up. The fragile items were wrapped well in bubble wrap, placed in a box with all gaps filled with bubble wrap and then placed in a second packing box which was clearly marked all over as containing fragile items. The box arrived in WA a week after dispatch but the tracking did not update. I a few weeks later I contacted the recipient who then picked up the box from the depot. I contacted the Fyshwick office about the delay and they said it was a WA problem and to contact them even when I pointed out that my contract was with them not WA. When the box was opened, every fragile item was in many pieces. The Fyshwick depot did not return my calls and there has been no response to my email to pack and send headquarters in Sydney.
As I said, failure at all levels and I will not use or recommend them again.

2026年5月9日
自発的なレビュー
5つ星のうち5の評価

- Booking process was easy

- Booking process was easy
- Collection by the courier was on time
- Delivery the next day (Canberra to Central Coast)

2025年6月10日
自発的なレビュー
PACK & SEND Australia - Fyshwick ロゴ

PACK & SEND Australia - Fyshwick からの回答

Thank you for sharing your experience. We're pleased to hear the booking process was smooth, collection was timely, and delivery was quick. It’s great to know everything went as expected.

5つ星のうち5の評価

Personal phone contact saved me

Easy to speak personally with over the phone. I had an unpicked up item from another courier company. Sam at the Fyshwick centre in Canberra pack & send. Smoothed out what could have been messy and took care of me and the collecting my items to be sent. I like being able to speak with the same person and they know my problem amongst their otherwise busy day.

2024年10月24日
自発的なレビュー
PACK & SEND Australia - Fyshwick ロゴ

PACK & SEND Australia - Fyshwick からの回答

Thanks so much for taking the time to review your experience with us at Pack & Send Fyshwick

5つ星のうち5の評価

Online booking is easy

Online booking is easy. And friendly helpful staff at drop off location

2020年2月16日
自発的なレビュー
PACK & SEND Australia - Fyshwick ロゴ

PACK & SEND Australia - Fyshwick からの回答

Hi Scott. We appreciate your review and hope to serve you again!

5つ星のうち5の評価

Easier and better than auspost

Easier and better than auspost. No lines and I could workout costs beforehand. No problem for me to print out labels and attach myself so after that I just dropped it off and it was done. Fast delivery too.

2020年1月24日
自発的なレビュー
PACK & SEND Australia - Fyshwick ロゴ

PACK & SEND Australia - Fyshwick からの回答

Thank you Al for sharing your amazing experience with us. We are delighted to know that the services we offer has pleased you. Looking forward to your next shipment.

5つ星のうち5の評価

Easy to use.

Easy to use, efficient, and great value for money. Excellent service.

2020年1月17日
自発的なレビュー
PACK & SEND Australia - Fyshwick ロゴ

PACK & SEND Australia - Fyshwick からの回答

Hi Phil. Thank you for taking the time to leave us such a beautiful review. Looking forward to doing business with you again.

5つ星のうち4の評価

Worked very well

Worked very well, no issues. I used the online registration and dropped to the Dept with the parcel being delivered very promptly. Would use again and can recommend.

2020年1月11日
自発的なレビュー
PACK & SEND Australia - Fyshwick ロゴ

PACK & SEND Australia - Fyshwick からの回答

Hi Mark. Thank you for your positive feedback. We appreciate your review and hope to serve you again!

5つ星のうち4の評価

Days out from Xmas

Days out from Xmas, still got the job done!

2019年12月25日
自発的なレビュー
PACK & SEND Australia - Fyshwick ロゴ

PACK & SEND Australia - Fyshwick からの回答

Thank you Dekka-Small, it's really nice to know that our efforts are paying off over this period.

5つ星のうち5の評価

great value great service

Such An easy reliable efficient way to send a parcel

2019年12月21日
自発的なレビュー
PACK & SEND Australia - Fyshwick ロゴ

PACK & SEND Australia - Fyshwick からの回答

Hi Kaz, Thank you for your kind words. We appreciate your review and hope to serve you again!

5つ星のうち5の評価

great service as always and great shop…

great service as always and great shop in fyshwick

2019年11月24日
自発的なレビュー
PACK & SEND Australia - Fyshwick ロゴ

PACK & SEND Australia - Fyshwick からの回答

Thank you Adam for leaving a positive review, and mentioning our colleagues at PS Fyshwick. Hope to see you again.

5つ星のうち5の評価

Well done

Prompt follow up with packages all arriving in the time frames they said they would

2019年11月21日
自発的なレビュー
PACK & SEND Australia - Fyshwick ロゴ

PACK & SEND Australia - Fyshwick からの回答

Thank you for the positive review.

5つ星のうち5の評価

Prompt pickup and very prompt delivery

Prompt pickup and very prompt delivery. Easy to use website. No fuss.
Would suggest you come up with some way of refining your pickup time estimation. 'Somewhere between 0900 and 1700' is a bit wide, especially when pick up address is home and people need to run out and do things....

2019年11月17日
自発的なレビュー
PACK & SEND Australia - Fyshwick ロゴ

PACK & SEND Australia - Fyshwick からの回答

Appreciate the positive feedback on our online self service and the good experience you shared. Thank you Don.

5つ星のうち5の評価

Used the self-service option and…

Used the self-service option and dropped-off parcels at the Fyshwick branch. Declan was very helpful.

2019年11月4日
自発的なレビュー
PACK & SEND Australia - Fyshwick ロゴ

PACK & SEND Australia - Fyshwick からの回答

Thank you HT for the good words especially giving credits to Declan. We are happy to know that you had an awesome experience with us.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報