PACK & SEND Australia - Miranda レビュー 33

TrustScore 5段階評価の4.5

4.3

25 Captain Cook Drive, 2229 Caringbah, NSW, AU


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Everything has been good but price. It is ridiculously expensive to send overseas. And when the parcel is out a tiny amount (by accident) P&S add exorbitant fee.

企業が回答しました

5つ星のうち5の評価

Thankyou Charlie. I left a parcel Monday morning and it was delivered by Tuesday morning. Now my son has gifts to open for Christmas as he cannot come to Sydney due to Covid restrictions. I have use... もっと見る

企業が回答しました

5つ星のうち2の評価

I did not have a working printer at the time of booking so i rang the local depot to ask for help, they offered to print the labels for a small fee so i drove to the depot. Upon arriving I was told... もっと見る

企業が回答しました

5つ星のうち5の評価

Super happy with my Pack & Send experience. Charlie was helpful and pleasant and my package arrived quickly and safely. Excellent communication at every stage of the process. Many thanks.

企業が回答しました


企業情報

  1. 宅配サービス
  2. 宅配・配達サービス
  3. 配送サービス
  4. 物流業
  5. 輸送・郵送業
  6. 輸送会社

当該企業による記述

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


連絡先

  • 25 Captain Cook Drive, 2229, Caringbah, NSW, オーストラリア

  • (02) 9531 8088

4.3

優良

TrustScore 5段階評価の4.5

33件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

everything has been great but price

Everything has been good but price. It is ridiculously expensive to send overseas. And when the parcel is out a tiny amount (by accident) P&S add exorbitant fee.

2025年9月12日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Thank you for your feedback. We’re glad to hear the service itself met expectations, though we understand your concerns regarding cost. International freight can be expensive, and additional charges can occur for a number of reasons. As your review doesn’t mention the specific fee applied, we’d need further details to confirm why it was added in this case. Please feel free to reach out to customerservice@packsend.com.au
with the reference number so we can review this for you.

5つ星のうち5の評価

Very helpful and professional

2025年5月19日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Thank you for your kind words. We're glad to hear you found the service helpful and professional. We appreciate your support and look forward to assisting you again.

5つ星のうち5の評価

Exceptional customer service

Exceptional customer service! I am a return customer and believe Charlie and his team keep excelling with their service each time. Personalised recommendation, guided instructions and reassurance throughout. Wonderful and timely DHL Courier support had my parcel travel from Sydney to Christchurch within 24 hours. Fantastic service and highly recommend them. Thank you and we will be in touch again in the future. Cheers Teresa

2024年4月30日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Thank you so much for taking the time to leave such a positive review. We really appreciate your business and look forward to helping you again in the future.

5つ星のうち5の評価

Thankyou

Thankyou Charlie. I left a parcel Monday morning and it was delivered by Tuesday morning. Now my son has gifts to open for Christmas as he cannot come to Sydney due to Covid restrictions. I have used pack and send over a number of years interstate and overseas and they have all arrived safe and in timely manner

2020年12月22日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Hi Kerry, Thanks so much for taking the time to review your experience with Pack & Send Miranda (in Caringbah). We'll definitely pass your comments onto Charlie and his team to let them know how pleased you were with their service.

5つ星のうち5の評価

Worked very well for me

Worked very well for me. They facilitated the international shipment that I needed with a minimum of fuss.

2020年2月27日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Hi. Thanks for taking the time to write us a review.

5つ星のうち5の評価

Super happy with my Pack & Send…

Super happy with my Pack & Send experience. Charlie was helpful and pleasant and my package arrived quickly and safely. Excellent communication at every stage of the process. Many thanks.

2020年2月24日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Hi Sarah. Thanks so much for taking the time to write to us about your Pack & Send experience. It’s great to receive feedback like this from our happy customers.

5つ星のうち5の評価

Overall very good first time service..!!

A little late on pickup but the delivery time was outstanding..!!
Great service and look forward to many more deliveries. Your online app is also very good to work with 👍

2019年11月29日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Hello, Thanks so much for your positive review and helpful feedback.

5つ星のうち5の評価

The whole procedure was just so simple…

The whole procedure was just so simple from beginning to end. The young man assisting me was very pleasant and helpful.

2019年11月17日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Thank you Lyn for the positive feedback The team is thrilled to hear such good feedback. Hope to see you again.

5つ星のうち5の評価

So easy to facilitate!

So so so easy! Organised transfer of a clunky bike rack from Sydney to Melbourne, was so simple!

2019年11月6日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Thank you for the positive review.

5つ星のうち5の評価

The service was great!

The service was efficient, friendly and fast!
And, pricing was excellent!
Highly recommended.

2019年11月3日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Thank you for taking the time to leave us such a beautiful review. Looking forward to doing business with you again.

5つ星のうち5の評価

Excellent service at the Caringbah…

Excellent service at the Caringbah location

2019年10月22日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Thanks for leaving a Elly, and mentioning our colleagues. Hope to see you again.

5つ星のうち5の評価

Easy to organise

Easy to organise, Convenient local shop delivery options (I couldn’t be home to sign) and parcel arrived sooner than estimated!

2019年10月7日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Thank you Murray for leaving a positive review.

5つ星のうち5の評価

Pack & Send - Make this your first choice.

Fabulously efficient and seamless. This is my go to formula for Quick and affordable transportation of goods. I highly recommend this service.

2019年10月5日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Thank you Ted for sharing your amazing experience with us. We are delighted to know that the services we offer has pleased you. Looking forward to your next shipment.

5つ星のうち5の評価

Very easy to use platform

Very easy to use platform. Storefront staff very friendly and helpful. Would gladly use again.

2019年9月8日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Thank you Geoff for your kind words. We look forward to seeing you again soon.

5つ星のうち5の評価

Excellent

Quick, reliable, value

2019年8月24日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Thank you for your positive feedback.

5つ星のうち2の評価

Delivery has not been completed

Apparently only 2 of 3 parcels arrived at destination. One went to another city so need to be found and redelivered.

2019年8月18日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Hi Mark. We are sad to hear your delivery didn't go as expected. Unfortunately deliveries sometimes don't go smoothly but I can confirm we have been involved in this shipment along the way and have provided a solution for delivery. We apologise and if you would like to discuss further, please contact our Customer Care Team at customerservice@packsend.com.au Thank you.

5つ星のうち2の評価

I did not have a working printer at the…

I did not have a working printer at the time of booking so i rang the local depot to ask for help, they offered to print the labels for a small fee so i drove to the depot. Upon arriving I was told that the new delivery price was almost double what I was quoted on line.
I am happy to pay a few dollars extra to have someone print labels but not double.
I ended up buying a printer for less than what the depot was going to charge me.

2019年7月18日
自発的なレビュー
PACK & SEND Australia - Miranda ロゴ

PACK & SEND Australia - Miranda からの回答

Hi Ross. Thank you for making us aware of this. We will investigate, provide feedback and seek improvement. Enjoy the rest of your day.

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