PACK & SEND Australia - North Ryde レビュー 11

TrustScore 5段階評価の4.5

4.4

76 Agincourt Road, 2122 Marsfield, NSW, AU


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The customer service I received was amazing. The male worker knew exactly how to pack my goods and used extra packing tape to make sure my parcel was secure. He told me how long delivery would take an... もっと見る

企業が回答しました

5つ星のうち4の評価

Tracking not updated. Parcel delivery was quick

企業が回答しました

5つ星のうち1の評価

The pick up at the Australian end was great, but the packages arrived in Malaysia on 3/11/2019 and were left there as there was no notification given to me that duty had to be paid - which I needed to... もっと見る

企業が回答しました

5つ星のうち5の評価

As a mature aged person I found the online quote and booking process easy to use - the items were collected and delivered in the scheduled times and the items were in good condition when they arrived.... もっと見る

企業が回答しました


企業情報

  1. 宅配サービス
  2. 宅配・配達サービス
  3. 配送サービス
  4. 物流業
  5. 輸送・郵送業
  6. 輸送会社

当該企業による記述

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


連絡先

  • 76 Agincourt Road, 2122, Marsfield, NSW, オーストラリア

  • (02) 8363 5400

4.4

優良

TrustScore 5段階評価の4.5

11件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 94%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

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5つ星のうち5の評価

The customer service I received was amazing…

The customer service I received was amazing. The male worker knew exactly how to pack my goods and used extra packing tape to make sure my parcel was secure. He told me how long delivery would take and I left feeling confident about the whole process.

2025年3月31日
自発的なレビュー
PACK & SEND Australia - North Ryde ロゴ

PACK & SEND Australia - North Ryde からの回答

Thank you for your kind words. We're glad to hear you had a great experience and that our team member provided you with confidence and care in handling your parcel. It's great to know the attention to detail and clear communication made a positive impact. We appreciate your support and look forward to assisting you again.

5つ星のうち4の評価

Rivew

Tracking not updated. Parcel delivery was quick

2020年2月10日
自発的なレビュー
PACK & SEND Australia - North Ryde ロゴ

PACK & SEND Australia - North Ryde からの回答

Hi David. Thanks so much for taking the time to let us know of your recent experience. We will definitely pass this information through to the team involved and use your feedback as an opportunity to improve.

5つ星のうち5の評価

Good experience all round

Good experience all round. Couple of delayed collections but nothing that was not properly sorted. Majority of my experience is that things are collect and delivered earlier than expected and no damage or complaints from customers.

2020年1月6日
自発的なレビュー
PACK & SEND Australia - North Ryde ロゴ

PACK & SEND Australia - North Ryde からの回答

Thank you for your kind words. We appreciate your review and hope to serve you again!

5つ星のうち5の評価

Good

Good, timely, accurate service.

2020年1月6日
自発的なレビュー
PACK & SEND Australia - North Ryde ロゴ

PACK & SEND Australia - North Ryde からの回答

Thank you Bulent for leaving a positive review.

5つ星のうち1の評価

The pick up at the Australian end was…

The pick up at the Australian end was great, but the packages arrived in Malaysia on 3/11/2019 and were left there as there was no notification given to me that duty had to be paid - which I needed to pay. The packages were intended to be included in conference satchels and they deadline for arrival at the conference organisers was 15/11/2019. In the end, after a phone call to Malaysia and several emails the packages arrived on the day before the conference - which is not good service.

2019年12月8日
自発的なレビュー
PACK & SEND Australia - North Ryde ロゴ

PACK & SEND Australia - North Ryde からの回答

Hi Lynette, Thanks so much for taking the time to let us know of your recent experience. We send internationally to over 220 countries and each country has its own independent regime for the assessment of duties and taxes. The amount of duties and ataxes payable depends on the nature of the goods, value of the goods and the reason for sending. Sometimes it is deemed that no duties are payable. The charges are ultimately at the complete discretion of the destination country and, unfortunately, something over which Pack & Send has no influence.

5つ星のうち5の評価

Highly recommended

As a mature aged person I found the online quote and booking process easy to use - the items were collected and delivered in the scheduled times and the items were in good condition when they arrived. I will use Pack and Send again - highly recommended.

2019年12月5日
自発的なレビュー
PACK & SEND Australia - North Ryde ロゴ

PACK & SEND Australia - North Ryde からの回答

Hi Anthony, That's a great review - thanks so much! It's great to know that our online service has provided an easy solution for your shipping needs. We're so glad you're happy!

5つ星のうち4の評価

Great customer service

Great customer service! The driver took a lot longer to pick up the parcels then expected.

2019年11月18日
自発的なレビュー
PACK & SEND Australia - North Ryde ロゴ

PACK & SEND Australia - North Ryde からの回答

Thank you for giving us a good review Sue.

5つ星のうち5の評価

It was quick

It was quick, packages arrived in perfect condition and very good customer service where I recieved a call from the person at the branch telling my package have arrived

2019年7月18日
自発的なレビュー
PACK & SEND Australia - North Ryde ロゴ

PACK & SEND Australia - North Ryde からの回答

Hi Nilson. Thank you for your feedback and we are glad to hear your happy with our service. We look forward to seeing your business again in future.

5つ星のうち5の評価

Good value shipping

Found these guys to be easily the cheapest option for sending a package to Canada. I used the self pack/online booking and it all worked smoothly. Package delivery was quick too given DHL were the carrier.

2019年6月24日
自発的なレビュー
PACK & SEND Australia - North Ryde ロゴ

PACK & SEND Australia - North Ryde からの回答

Thanks Mark!

5つ星のうち5の評価

Excellent service

Excellent service
Thank you

2019年6月2日
自発的なレビュー
PACK & SEND Australia - North Ryde ロゴ

PACK & SEND Australia - North Ryde からの回答

Hi John,
Thanks for kind review. It was our pleasure to serve you.

5つ星のうち4の評価

It was good

It was good - courier was late but friendly employees helped me out!

2019年5月9日
自発的なレビュー
PACK & SEND Australia - North Ryde ロゴ

PACK & SEND Australia - North Ryde からの回答

We are so glad we were able to help you out. We sincerely look forward to serving you again soon!

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