PACK & SEND Australia - Subiaco レビュー 17

TrustScore 5段階評価の4.5

4.5

3/252 Cambridge Street, 6014 Wembley, WA, AU


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Where to start? To say "thank you" for a job well done does not seem enough at all. Brandon and his team at Pack & Send Subiaco (Wembley WA) did an amazing job for my wife and me. How? My... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff at Wembley helped unload the boxes and prepared the paperwork promptly. A tracking schedule was forwarded and I was notified when the boxes arrived. The cost was reasonable. Thanks. George

企業が回答しました

5つ星のうち1の評価

Did not pick up when agreed. Needed several phone calls and lost time to get it delivered

企業が回答しました

5つ星のうち5の評価

The online experience was great! I was able to send off the parcel to Tasmania with ease, all the forms and labels printed straight off the web.

企業が回答しました


企業情報

  1. 宅配サービス
  2. 宅配・配達サービス
  3. 配送サービス
  4. 物流業
  5. 輸送・郵送業
  6. 輸送会社

当該企業による記述

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


連絡先

  • 3/252 Cambridge Street, 6014, Wembley, WA, オーストラリア

  • (08) 9388 0477

4.5

優良

TrustScore 5段階評価の4.5

17件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 95%に回答しています

通常1週間以内に回答

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5つ星のうち5の評価

Need to ship something delicate? You found your company!

Where to start? To say "thank you" for a job well done does not seem enough at all. Brandon and his team at Pack & Send Subiaco (Wembley WA) did an amazing job for my wife and me.

How? My wife and I collect blown glass. We found several beautiful lots at McKenzies Auctioneers (Claremont, Australia). The purchase at auction was the easy part. The hard part would be finding a packing company that could safely pickup/pack/ship our items as we live 11,250 miles /18,105 kilometers away. We live in Atlanta, Georgia (USA). Thankfully, we were recommended to Brandon and his team at Pack & Send Subiaco. Keep in mind, I never spoke to Brandon; everything is being conducted through email, and I am relying on the professionalism of both the auction house (their recommendation) and of course Pack & Send Subiaco.

My wife and I were not disappointed. Every detail that one could think of was covered. First: the cost. Shipping from Perth to Atlanta is not a cheap proposition. Brandon and his team researched the most cost effective way to ship our piece and gave us a few options. The piece of concern was a significant and extremely delicate, one-of-a-kind sculpture that when assembled stands over six feet tall (1.83 meters). To say we were anxious would be an understatement. Brandon and his team knocked it out of the park. The sculpture and its stand arrived in two boxes and the packing was brilliant. I don't know how else to say it...as mentioned, the glass sculpture itself is very delicate and could easily have been damaged in transit....it arrived perfectly intact.

If you have something really delicate and it needs a little extra love in packing, you found the right company in Pack & Send Subiaco. We will definitely do business with them again!

2026年3月6日
自発的なレビュー
PACK & SEND Australia - Subiaco ロゴ

PACK & SEND Australia - Subiaco からの回答

Thank you for the incredible 5-star review! We are honored that you trusted Brandon and the Subiaco team to transport such a delicate, one-of-a-kind glass sculpture all the way to Atlanta.
Shipping high-value, fragile art over 18,000 kilometers requires "brilliant" packing, and we are so glad our team’s expertise gave you peace of mind. It’s wonderful to hear that despite the distance and communicating solely via email, the process was seamless and the sculpture arrived perfectly intact. We look forward to assisting you with your next auction find!

5つ星のうち5の評価

The online experience was great

The online experience was great! I was able to send off the parcel to Tasmania with ease, all the forms and labels printed straight off the web.

2025年12月5日
自発的なレビュー
PACK & SEND Australia - Subiaco ロゴ

PACK & SEND Australia - Subiaco からの回答

Thank you for the fantastic 5-star review! We are delighted to hear that you had a great online experience using our self-service system.
It is wonderful to know that you found it easy to send your parcel to Tasmania and that the process of printing forms and labels was so straightforward. We strive to make our web platform as user-friendly as possible, and we appreciate your feedback!

5つ星のうち5の評価

Awesome service

Awesome service to send a large package from one side of Australia to the other. Staff were very helpful and my fragile package arrived safe and sound.

2024年5月10日
自発的なレビュー
PACK & SEND Australia - Subiaco ロゴ

PACK & SEND Australia - Subiaco からの回答

We're so glad to hear you were happy with our service and look forward to helping you again soon.

5つ星のうち5の評価

Six boxes Wembley to Victoria

The staff at Wembley helped unload the boxes and prepared the paperwork promptly. A tracking schedule was forwarded and I was notified when the boxes arrived. The cost was reasonable. Thanks. George

2023年8月8日
自発的なレビュー
PACK & SEND Australia - Subiaco ロゴ

PACK & SEND Australia - Subiaco からの回答

Thanks for such a positive review George. We are so glad we were able to provide the highest level of service to accommodate your requirements.

5つ星のうち5の評価

So quick it’s almost unbelievable

So quick it’s almost unbelievable. And picked up from my home even though the retail locations are closed for the holidays.

2020年1月1日
自発的なレビュー
PACK & SEND Australia - Subiaco ロゴ

PACK & SEND Australia - Subiaco からの回答

We are glad to know your experience was positive in every possible way. We really look forward to serving you again soon.

5つ星のうち5の評価

Easy to use

Easy to use, quick and well priced.

2019年11月21日
自発的なレビュー
PACK & SEND Australia - Subiaco ロゴ

PACK & SEND Australia - Subiaco からの回答

Appreciate the positive review Sonia.

5つ星のうち5の評価

Easy to organise

Easy to organise. Trouble free pickup. Prompt damage free delivery

2019年10月2日
自発的なレビュー
PACK & SEND Australia - Subiaco ロゴ

PACK & SEND Australia - Subiaco からの回答

Thank you Brian for leaving a positive review.

5つ星のうち5の評価

Fast efficient

Fast efficient, easy use service.

2019年9月23日
自発的なレビュー
PACK & SEND Australia - Subiaco ロゴ

PACK & SEND Australia - Subiaco からの回答

Thank you for your 5 Star review John

5つ星のうち1の評価

took 2 weeks to get a package from WA…

took 2 weeks to get a package from WA to Vic.

2019年8月7日
自発的なレビュー
PACK & SEND Australia - Subiaco ロゴ

PACK & SEND Australia - Subiaco からの回答

Thank you for your feedback and apologies you had this experience. We sometimes see delayed deliveries for multiple reasons which can include packaging not being sufficientand items being incorrectly labelled. If you would like to discuss the matter further, please don't hesitate to contact our Customer Care Team at onlineselfservice@packsend.com.au

5つ星のうち5の評価

Fast

Fast, easy and helpful.

2019年7月13日
自発的なレビュー
PACK & SEND Australia - Subiaco ロゴ

PACK & SEND Australia - Subiaco からの回答

Thank you for the feedback David.

5つ星のうち5の評価

Convenient location for me

Convenient location for me, fast efficient and fairly cost effective

2019年5月31日
自発的なレビュー
PACK & SEND Australia - Subiaco ロゴ

PACK & SEND Australia - Subiaco からの回答

Hi Geraldine, We are pleased to hear your experience was positive. We really look forward to serving you in the future.

5つ星のうち4の評価

Easy process

2019年3月31日
自発的なレビュー
PACK & SEND Australia - Subiaco ロゴ

PACK & SEND Australia - Subiaco からの回答

Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off.

5つ星のうち1の評価

Did not pick up when agreed.

Did not pick up when agreed.
Needed several phone calls and lost time to get it delivered

2019年3月12日
自発的なレビュー
PACK & SEND Australia - Subiaco ロゴ

PACK & SEND Australia - Subiaco からの回答

Hi Pio. Thank you for your feedback. We apologise for any inconvenience this may have caused you. We can assure you this is not a regular occurrence and would love the opportunity to show you what we have to offer!

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