PACK & SEND Australia - Sumner レビュー 31

I Have sent many parcels via this company. Always efficient. Parcels always arrive safely and undamaged. Always able to track parcels journey. Great Service

The booking process was very easy and the price was very competitive. No fuss with pick up and delivery was quick and smooth.

Was expecting the package I sent to take 12 days to arrive, it arrived in less than 24 hours, and it went almost 800 kilometres overnight. Truly unexpected and very much appreciated. My son’s b’day present made it to his house way before the earliest expected on time estimate.

Delivery all went well. A bit frustrating on having to have a printer at the end I was getting something sent from and the support person not just saying NO - you can't send something without having a printer but after that all went well.

Great delivery, parcels picked up Wednesday 1.30 and reached destination around lunch time Friday. Everything in tact. Would use this service again.

Easy to send a large parcel, dropping it off at a service centre made it easy so I didn’t have to wait around. Would definitely use again.

I’ve used this service before and am usually very happy with it but this time not so much. I lodged this item early on a Friday and it was supposed to be picked up by the afternoon. When it was not I tried calling to ask if I needed to leave the package outside over the weekend or wait until Monday. I called before their closing time but still got the “we are closed now” message. I searched on the website but couldn’t find the info so I spent the weekend putting the parcel in and out each day. On Monday I called back and someone picked it up that day, which was good. But then a driver turned up the next day again to pick it up, so had I NOT called it would have been Tuesday before it went. Not good communications at all wouldn’t you say?

Prompt and polite pickup. Delivered on time.
Would definitely recommend this service.

I just want to say thanks, there were minor things we had to sort out in the beginning due to my lack of knowledge but the best outcome ever.It was a great experience from the start when I placed the first call till I got home and found my package with the best wrapping ever and also with a great speedy delivery.Thanks to all the great people from Pack And Send.I will recommend Pack And Send to all my friends and will make use of them in the future.
A special thanks to Debb, Brian and the helpful Lady in Mackay.
Wow, you were all great.

I paid for a redirection and the box wasn’t delivered. Tnt couldn’t locate it and finally after spending 4 hours at the TNT depot in Sydney on the day I needed the box, I got the box at 8pm and had to Uber back to where I was staying. The Uber’s alone cost over $40!!

Happy with delivery speed. Although packed extremely well, item was slightly damaged during transit. And it was dropped off without obtaining a signature when no one was home, although I paid extra for signature on delivery.

Whilst the service is convenient and I would likely try it again, I was disappointed that their service provider would not pick up up the package on time as advertised. We were forced to drive to a pack and send facility ensure the package left on time.

As a regular user of Pack and Send when sending cartons to our clients overseas, I am always extremely happy with both the price and the service, thanks again.

Extremely happy. Easily arranged, with pick up and delivery. competitive rate and also advised us when delivered. great service

The online order didn’t work resulting in me having to phone up to correct it. Pickup was subsequently delayed. No issues after this though and pick up and delivery went smoothly.

Excellent and efficient service. Price is very good too. The TNT delivery driver was also very professional and friendly in Wolli Creek (NSW).