PACK & SEND Australia - Welshpool レビュー 16

TrustScore 5段階評価の4

3.8

Unit 1/91 Leach Hwy, 6105 Kewdale, WA, AU


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Owen is great at the branch, but the courier’s they use are so rough, I’ve sent multiple parcels and every single one gets damaged. Definitely changing companies.

企業が回答しました

5つ星のうち5の評価

I was quite overwhelmed with the whole experience of sending 4 large packages to Melbourne. I was travelling from Geraldton and dropping off the goods in Perth. I called Pack and Send Welshpool and sp... もっと見る

企業が回答しました

5つ星のうち5の評価

A very reliable company.Far better than the majority of other couriers.

企業が回答しました


企業情報

  1. 宅配サービス
  2. 宅配・配達サービス
  3. 配送サービス
  4. 物流業
  5. 輸送・郵送業
  6. 輸送会社

当該企業による記述

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


連絡先

  • Unit 1/91 Leach Hwy, 6105, Kewdale, WA, オーストラリア

  • (08) 9353 5566

3.8

ほぼ満足

TrustScore 5段階評価の4

16件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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5つ星のうち1の評価

We asked for next day service and it…

We asked for next day service and it didn't arrive until 4 days later! Not happy

2020年1月29日
自発的なレビュー
PACK & SEND Australia - Welshpool ロゴ

PACK & SEND Australia - Welshpool からの回答

Hi Karen. We appreciate you sharing the details of your recent delivery experience. We're sorry to hear that the level of service you received fell short of your expectations. We'd like to know how we can help you further. Please email us at customerservice@packsend.com.au and be sure to include your contact details and tracking number.

5つ星のうち5の評価

A very reliable company.Far better than…

A very reliable company.Far better than the majority of other couriers.

2020年1月22日
自発的なレビュー
PACK & SEND Australia - Welshpool ロゴ

PACK & SEND Australia - Welshpool からの回答

Hi Mike. Online feedback is really important to us and we're thankful you took the time to let us know about your experience with us.

5つ星のうち3の評価

Damaged

Owen is great at the branch, but the courier’s they use are so rough, I’ve sent multiple parcels and every single one gets damaged. Definitely changing companies.

2020年1月10日
自発的なレビュー
PACK & SEND Australia - Welshpool ロゴ

PACK & SEND Australia - Welshpool からの回答

Hi Jessica, We're sorry to hear of this experience and would like to assist you further. We have a wide range of couriers that we use to ship goods domestically and around the world. I will have Owen contact you personally to provide some tips on packaging and also explain the optional warranty cover for loss and damage that may be of interest to you. We look forward to helping you and will be in contact soon.

5つ星のうち5の評価

first class packing and speedy delivery

2019年12月6日
自発的なレビュー
PACK & SEND Australia - Welshpool ロゴ

PACK & SEND Australia - Welshpool からの回答

Hi Arief, It's so good to hear you were happy with the quality of packing provided by our Welshpool sevrice centre and that the delivery was smooth. We appreciate your comments and look forward to helping you again soon.

5つ星のうち5の評価

Great service

Very easy process. Item arrived quickly. Highly recommend Pack & Send.

2019年12月5日
自発的なレビュー
PACK & SEND Australia - Welshpool ロゴ

PACK & SEND Australia - Welshpool からの回答

Hi Denni, Thanks so much for taking the time to review Pack & Send and for your positive comments. We look forward to helping you again soon.

5つ星のうち1の評価

awful

awful, They lost one of my cases(3 packages), also it takes 12 days to deliver 2 of them.

2019年11月7日
自発的なレビュー
PACK & SEND Australia - Welshpool ロゴ

PACK & SEND Australia - Welshpool からの回答

Hi Seyed. We want to extend our sincerest apologies concerning all the issues that you have faced. We hope for you to give us an opportunity to discuss this further. Please contact our Customer Care Team at customerservice@packsend.com.au

5つ星のうち5の評価

Very helpful staff

Staff on the phone and at Welshpool were very helpful.

2019年11月4日
自発的なレビュー
PACK & SEND Australia - Welshpool ロゴ

PACK & SEND Australia - Welshpool からの回答

Thanks for your kind review Bridgette and giving credit to our colleagues at Pack and Send Welshpool. It was our pleasure to serve you.

5つ星のうち1の評価

damaged!

Item was collected within 24 hours, delivery speed excellent. Received a call from our customer when item was delivered to declare items inside we’re damaged. Items were not fragile, damage was to packaging so no able to be sold.

2019年10月25日
自発的なレビュー
PACK & SEND Australia - Welshpool ロゴ

PACK & SEND Australia - Welshpool からの回答

Hi Gary.We are sorry to hear about your bad experience and we appreciate the feedback. If you would like to discuss further, please contact our Customer Care Team at customerservice@packsend.com.au and they can clarify any other questions you may have.

5つ星のうち5の評価

Staff were very helpful

Staff were very helpful. Package was easily sent off with minimal effort and it arrived at the destination 2 days earlier than expected.

2019年10月1日
自発的なレビュー
PACK & SEND Australia - Welshpool ロゴ

PACK & SEND Australia - Welshpool からの回答

Thank you Martin for your positive review.

5つ星のうち5の評価

Absolutely the best service

Absolutely the best service. Very competitive prices. Strogly recommend

2019年9月27日
自発的なレビュー
PACK & SEND Australia - Welshpool ロゴ

PACK & SEND Australia - Welshpool からの回答

Wow, thank you Thomas. We are so happy to know we exceeded your expectations and we hope to see your business again soon.

5つ星のうち5の評価

Helpful, friendly and professional

I was quite overwhelmed with the whole experience of sending 4 large packages to Melbourne. I was travelling from Geraldton and dropping off the goods in Perth. I called Pack and Send Welshpool and spoke to Owen who was so friendly and helpful in advising me what to do. I booked my freight online with Pack and Send Welshpool as the pick up point, as advised by Owen. Upon dropping the goods off at Welshpool Owen greeted us and was again very helpful and professional. Will totally recommend them to anyone. Dropped goods off Thursday morning - they arrived at destination in Melbourne on the Monday!

2019年8月8日
自発的なレビュー
PACK & SEND Australia - Welshpool ロゴ

PACK & SEND Australia - Welshpool からの回答

Thank you for your very positive review Angie & Sam. Owen & the team at Pack & Send Welshpool are always happy to help with any shipment and they do it with a smile. They really appreciate your kind words and look forward to possibly doing business again with you in future.

5つ星のうち5の評価

Simple online system

Simple online system, convenient. Prompt delivery and kept informed all the way.

2019年8月8日
自発的なレビュー
PACK & SEND Australia - Welshpool ロゴ

PACK & SEND Australia - Welshpool からの回答

We are glad you had a positive experience with our service Wendy, Thank you.

5つ星のうち5の評価

Great service

2019年5月26日
自発的なレビュー
PACK & SEND Australia - Welshpool ロゴ

PACK & SEND Australia - Welshpool からの回答

We are pleased to hear your experience was positive. We really look forward to serving you in the future.

5つ星のうち5の評価

Kollecta World

Great fast reliable service

2019年3月22日
自発的なレビュー
PACK & SEND Australia - Welshpool ロゴ

PACK & SEND Australia - Welshpool からの回答

We are so happy to hear that we exceeded your expectations in more ways that we could have ever imagined

5つ星のうち5の評価

Easy to use courier with helpful branch…

Easy to use courier with helpful branch managers, great service.

2019年3月18日
自発的なレビュー
PACK & SEND Australia - Welshpool ロゴ

PACK & SEND Australia - Welshpool からの回答

Thank you for taking the time out of your busy day to write this review. It is great to know that we were able to provide you with the highest levels of service.

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