PACK & SEND Australia - Wetherill Parkレビュー 

20
TrustScore 5段階評価の2.5

2.5

15/55 Newton Rd, 2164 Wetherill Park, NSW, AU


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

My local Pack & Send at Wetherill Park was not very cooperative. I had to go thru head office to get my package sent to Adelaide which took 2 weeks to deliver. Thanks to Sharina who helped me.

企業が回答しました

5つ星のうち5の評価

These guys handled our difficult freight job with ease. All the big international freight companies weren’t very helpful at all. Granted our freight was an awkward pallet of wall tiles weighing 900 kg... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent both times that I’ve used. Love the convenience of self service, drop off or pick up depending on availability with good reasonable price and excellent customer service at the service centre... もっと見る

企業が回答しました


企業情報

  1. 宅配サービス
  2. 宅配・配達サービス
  3. 配送サービス
  4. 物流業
  5. 輸送・郵送業
  6. 輸送会社

当該企業による記述

PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise in parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple. Every consignment is handled with precision — from custom packaging and secure management of fragile items to express delivery and international freight coordination. Since 1993, PACK & SEND has redefined how parcels and freight move across Australia and the globe. Our comprehensive network and proven processes offer seamless, end-to-end logistics support. We work closely with every client to ensure smart, reliable outcomes that save time and reduce complexity. Our team of logistics specialists takes the guesswork out of sending. Whether it’s a single parcel or a large-scale project, we craft customised solutions that prioritise security, speed, and service. From pick-up to packaging, from dispatch to delivery — we handle everything in between with confidence. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way.PACK & SEND is Australia’s most trusted logistics partner, delivering tailored solutions for individuals, businesses, and government. With expertise across parcel courier services, freight solutions, and eCommerce fulfillment, we make complex sending simple and seamless. From custom packaging and careful handling of fragile, oversized, and sensitive items to express delivery and international freight coordination, every consignment is managed with precision. Since 1993, PACK & SEND has redefined logistics. Our mission is to remove complexity from the sending process, offering peace of mind through reliable, end-to-end solutions. Our nationwide and global network ensures that parcels and freight move effortlessly across towns, cities, and continents — supported by proven processes and the latest technology. Every step is designed to save time, reduce risk, and deliver outstanding outcomes. For businesses, we offer scalable logistics solutions that align with commercial objectives — from warehousing and pick-and-pack services to customised fulfillment and streamlined distribution. eCommerce sellers trust us to manage their fulfillment efficiently, ensuring fast and reliable delivery experiences for their customers. Government and enterprise clients rely on our commitment to compliance, security, and accountability at every stage. Our team of logistics specialists work closely with every client, crafting personalised strategies that meet specific needs. Whether sending a single parcel, coordinating sensitive freight, or designing a bespoke logistics framework, we handle everything with expertise and care. Pack with precision. Send with confidence. Handle everything in between. That’s logistics, done the right way — only at PACK & SEND.


連絡先

  • 15/55 Newton Rd, 2164, Wetherill Park, NSW, オーストラリア

  • (02) 9133 1777

2.5

期待以下

TrustScore 5段階評価の2.5

20件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.5

すべてのレビュー

(20)

過去12か月のレビュー数: 169

レビューを書く
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5つ星のうち2の評価

My local Pack & Send at Wetherill Park…

My local Pack & Send at Wetherill Park was not very cooperative. I had to go thru head office to get my package sent to Adelaide which took 2 weeks to deliver. Thanks to Sharina who helped me.

2025年1月2日
自発的なレビュー
PACK & SEND Australia - Wetherill Park ロゴ

PACK & SEND Australia - Wetherill Park からの回答

Thank you for sharing your experience with us. We’re really sorry to hear that you had difficulty with the Wetherill Park branch, and we apologize for any frustration this caused. It's great to hear that Sharina from head office was able to assist you and get your package sent to Adelaide. We truly value your feedback, and we’ll make sure to address your concerns with the Wetherill Park team to improve our service moving forward. If you need assistance with anything in the future, please don’t hesitate to reach out. We’re here to help!

5つ星のうち5の評価

Great service and very helpful.

2020年4月22日
自発的なレビュー
PACK & SEND Australia - Wetherill Park ロゴ

PACK & SEND Australia - Wetherill Park からの回答

Hi. Thanks so much for taking the time to write to us about your Pack & Send experience. It’s great to receive feedback like this from our happy customers.

5つ星のうち5の評価

These guys handled our difficult…

These guys handled our difficult freight job with ease. All the big international freight companies weren’t very helpful at all. Granted our freight was an awkward pallet of wall tiles weighing 900 kgs needing picked up from outer Sydney and shipped to Wellington New Zealand, via Auckland. We even had a large freight forwarding company in Sydney recommend we try Pack and Send. We’re glad we did as Pack and Send did an excellent job with the freight, the extensive paperwork and the ongoing communication. The fragile tiles arrived in perfect condition. Good job and thanks again Sandeep.

2020年3月1日
自発的なレビュー
PACK & SEND Australia - Wetherill Park ロゴ

PACK & SEND Australia - Wetherill Park からの回答

Hi John. Thanks so much for taking the time to write to us about your Pack & Send experience. It’s great to receive feedback like this from our happy customers.

5つ星のうち5の評価

Happy customer

It is a great service and I highly recommend it to everyone. It is a quick, reliable and an easy process.

I am one happy customer.

2020年1月24日
自発的なレビュー
PACK & SEND Australia - Wetherill Park ロゴ

PACK & SEND Australia - Wetherill Park からの回答

Hi Arfah. Thank you for taking the time to write this review. It is great to know that we were able to provide you with the highest levels of service.

5つ星のうち5の評価

Picked up and delivered without issues

I booked the package at 11 am and it was picked up that afternoon. Delivery was carried out the next day without issues.

2019年12月15日
自発的なレビュー
PACK & SEND Australia - Wetherill Park ロゴ

PACK & SEND Australia - Wetherill Park からの回答

Hi Grace. We are glad to know your experience was positive in every possible way. We really look forward to serving you again soon.

5つ星のうち1の評価

Lets say its been 3 weeks for my…

Lets say its been 3 weeks for my delivery and one parcel is missing yet you have told me its been delivered. Oh and that parcel is worth $1200.

2019年11月28日
自発的なレビュー
PACK & SEND Australia - Wetherill Park ロゴ

PACK & SEND Australia - Wetherill Park からの回答

Hi Charlotte. We are sorry to hear about your bad experience and we appreciate the feedback. Please contact our Customer Care Team at customerservice@packsend.com.au and they can clarify any other questions you may have.

5つ星のうち5の評価

Well done

Well done and thank you. Item arrived earlier thabI thought.

2019年11月14日
自発的なレビュー
PACK & SEND Australia - Wetherill Park ロゴ

PACK & SEND Australia - Wetherill Park からの回答

Thank you Roshad for the positive review.

5つ星のうち5の評価

Excellent service, pricing and speed of delivery! Trustworthy!!! Convenient self service and great pricing!!!

Excellent both times that I’ve used. Love the convenience of self service, drop off or pick up depending on availability with good reasonable price and excellent customer service at the service centre. Both times I shipped high valued items and they arrived safely and quickly!!! Value your honest people!

2019年9月1日
自発的なレビュー
PACK & SEND Australia - Wetherill Park ロゴ

PACK & SEND Australia - Wetherill Park からの回答

Really appreciate the positive feedback Linh, Thank you. We always try to make our customers lives easier and we hope to see you again soon.

5つ星のうち3の評価

The item has not been picked up for…

The item has not been picked up for more than 2 days. Happened for 2-3 times.

2019年8月7日
自発的なレビュー
PACK & SEND Australia - Wetherill Park ロゴ

PACK & SEND Australia - Wetherill Park からの回答

We are sorry to hear our service has let you down. We are always looking to improve our services with our carriers and require feedback to help with this. If you would like to contact our Customer Care Team at onlineselfservice@packsend.com.au we can discuss the matter further. Thank you for your review.

5つ星のうち5の評価

Very fast service

2019年4月5日
自発的なレビュー
PACK & SEND Australia - Wetherill Park ロゴ

PACK & SEND Australia - Wetherill Park からの回答

Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.

5つ星のうち5の評価

Fantastic service

2019年4月3日
自発的なレビュー
PACK & SEND Australia - Wetherill Park ロゴ

PACK & SEND Australia - Wetherill Park からの回答

Your words of encouragement and your assessment of our services and products make us deeply proud of what we are doing.It was our pleasure to serve you.

5つ星のうち4の評価

Took a long to receive but good…

Took a long to receive but good customer service on call

2019年3月31日
自発的なレビュー
PACK & SEND Australia - Wetherill Park ロゴ

PACK & SEND Australia - Wetherill Park からの回答

Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.

5つ星のうち1の評価

The product was badly damaged when it…

The product was badly damaged when it was received
The item is made of steel but something has been dropped on the parcel and punched a couple of holes in the box and bent the frame in the box.

2019年3月29日
自発的なレビュー
PACK & SEND Australia - Wetherill Park ロゴ

PACK & SEND Australia - Wetherill Park からの回答

Hi Sharon. Thank you for letting us know of your experience. We offer the option to purchase warranty with all online bookings to provide cover against loss or damage whilst in transit. Please contact onlineselfservice@packsend.com.au to discuss lodging a warranty claim.

5つ星のうち4の評価

Fast and efficient service

Fast and efficient service. The only hassle was to change the pick up address after booking required me to cancel the original and rebook, but apart from that everything went like clockwork.

2019年3月20日
自発的なレビュー
PACK & SEND Australia - Wetherill Park ロゴ

PACK & SEND Australia - Wetherill Park からの回答

Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us.

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